Customer reviews of Maxxidiscount.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 202 published reviews
5 1 805 82% 4 224 10% 3 56 3% 2 39 2% 1 78 4%

2 star reviews

Reset filters
M
mylene M.
Rating: 2 out of 5
following a purchase from 26/05/2025
Item conforms to the description, delivery time not respected, high shipping costs.
Translated reviews
J
Jean-Claude D.
Rating: 2 out of 5
following a purchase from 20/11/2024
Delivery much too long, arrived after complaint!
Translated reviews
M
Marion J.
Rating: 2 out of 5
following a purchase from 08/09/2024
I requested a return but never received a return slip despite sending two messages. I tried to call but customer service is unreachable.
Translated reviews
C
Celine N.
Rating: 2 out of 5
following a purchase from 22/07/2024
Hello My opinion...the shipment is long and upon receipt there are two unpleasant surprises: one that your service has resolved by reimbursing me for the erasers and the other I am still waiting for concerning the non-receipt of the non-received agenda. So my opinion of this site is very mixed.
Translated reviews
H
Hafsoi M.
Rating: 2 out of 5
following a purchase from 13/07/2024
Well received but average quality. The handle broke after 2 weeks of use.
Translated reviews
S
Sisley V.
Rating: 2 out of 5
following a purchase from 13/07/2024
One of the two products I received does not match my order. Customer service is difficult to contact to deal with this error.
Translated reviews
R
Rutger K.
Rating: 2 out of 5
following a purchase from 16/06/2024
Half of the items I ordered were the wrong items. Different size than requested
Translated reviews
F
Farida D.
Rating: 2 out of 5
following a purchase from 21/10/2023
Medium quality
Translated reviews
C
Claude S.
Rating: 2 out of 5
following a purchase from 13/09/2023
Plastic box damaged because of very basic protection of the package.
Translated reviews
D
Dorothee C.
Rating: 2 out of 5
following a purchase from 03/08/2023
2 products ordered only 1 in the package and after making a complaint I was told "out of stock we preferred to send you only one" but I was not warned and they waited for my complaint to reimburse me and no gesture on the shipping costs which are very expensive...
Translated reviews
J
Jasna Z.
Rating: 2 out of 5
following a purchase from 19/08/2023
the product sent to me was slightly damaged
Translated reviews
M
Malika Z.
Rating: 2 out of 5
following a purchase from 16/08/2023
Missing 2 items. I made a claim and no return. Very disappointed
Translated reviews
Response from Maxxidiscount.com
Below is our message following your complaint of August 23:

-------------------------------

Dear customer,

thank you for your message.

We apologize for the inconvenience.

A refund of 3.38 was issued today via Paypal,

Yours sincerely
Customer service

Maxxidiscount.com
----------------------------------

Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous
S
Steeve M.
Rating: 2 out of 5
following a purchase from 29/07/2023
The satchel looks sturdy but it's not the model we ordered.
Translated reviews
O
Océane C.
Rating: 2 out of 5
following a purchase from 09/07/2023
I received 2 out of 3 pink baby bottles when there was only supposed to be 1... I would have liked to be able to exchange them as they were for a little boy, but I couldn't reach customer service...
Translated reviews
A
ANTONIO A.
Rating: 2 out of 5
following a purchase from 02/04/2023
Price super on the other hand shipping costs too high ... more the bag was badly folded in the package and therefore arrived damaged, torn ... I sent a SAV by mail and several calls but without answers unfortunately ... so new product, quite expensive with the shipping costs damaged ...
Translated reviews
Response from Maxxidiscount.com
Hello,
Thank you for your feedback.
However, we do not have any record of your emails on the support.

An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]

Thank you for your feedback,

Sincerely,

Maxxidiscount
J
JOEL D.
Rating: 2 out of 5
following a purchase from 08/03/2023
We bought a wheeled binder a couple of weeks ago, the telescopic handle is already broken despite its normal use. Can the item be replaced? Thank you for your answer.
Translated reviews
H
Hmamibakar O.
Rating: 2 out of 5
following a purchase from 13/01/2023
Satisfied with the product but catastrophic delivery by the post office, damaged parcel and letter box almost broken by the Colissimo deliveryman, not ready to recommend if you only delivered with this mediocre company.
Translated reviews
L
LOUIS T.
Rating: 2 out of 5
following a purchase from 09/01/2023
Delivery with 2 days of delay on the announced date Deposit of the parcel in the mailbox instead of being presented to the apartment as a registered letter
Translated reviews
P
pascal M.
Rating: 2 out of 5
following a purchase from 23/11/2022
Product purchase 2 days after message to inform me that the package is gone, 4 days after refund of the product. No explanation to this day!
Translated reviews
M
MAHROUR K.
Rating: 2 out of 5
following a purchase from 10/08/2022
The price is too high.
Translated reviews
C
cathy G.
Rating: 2 out of 5
following a purchase from 03/08/2022
Schoolbag received without packaging, a broken clip, mail sent a week ago, still no response from you...given the price of the schoolbag, a solution could have been found...
Translated reviews
Response from Maxxidiscount.com
Bonjoru Mrs. Gustavino,

We apologize for the inconvenience.
After your complaint to our after-sales service, a new Sonic binder was sent to you immediately. You have now received it.

Kind regards
Maxxidiscount.com
L
Ladreyt L.
Rating: 2 out of 5
following a purchase from 08/07/2022
I was told that the delivery would take place between the 11th and the 13th, knowing that I had specified that I needed it for the 13th of July. The package was prepared on Friday 08/07 but shipped on 12/07 so I didn't have the gifts for the birthday. And the package arrived in a deplorable state. The box of the toy is torn.
Translated reviews
M
madeleine B.
Rating: 2 out of 5
following a purchase from 12/02/2022
Part of the order was cancelled, I was promised a refund, I am still waiting
Translated reviews
Response from Maxxidiscount.com
Hello,

thank you for your evaluation,

however we inform you that the missing product has already been refunded,

Thank you for your order,

Sincerely,

Maxxidiscount
L
Loic C.
Rating: 2 out of 5
following a purchase from 08/02/2022
Preparation for taking over the order too long and preparation also too long.
Translated reviews
Response from Maxxidiscount.com
Hello,

thank you for your evaluation.

However, we will make a small correction because you ordered
- on February 8th
- your order was dropped off at Mondial Relay on February 9th
- your package was available at the relay point on February 12.

We announce a delivery time of 4 to 7 days with Mondial Relay so we are in the announced times.

Kind regards,

Maxxidiscount
K
Kevin M.
Rating: 2 out of 5
following a purchase from 23/10/2021
Article was indicated as Lagernd, a few days later was offered by mail another article, because the ordered article is no longer available. After all, the money was returned without problems.
Translated reviews
D
Danièle A.
Rating: 2 out of 5
following a purchase from 27/09/2021
The packaging was partly torn during transport but the 2 notebooks were intact.
Translated reviews
P
Philippe D.
Rating: 2 out of 5
following a purchase from 04/10/2020
Poor quality product
Translated reviews
M
Michel S.
Rating: 2 out of 5
following a purchase from 05/07/2020
Very average quality/price ratio. Very fast delivery.
Translated reviews
P
Pauline B.
Rating: 2 out of 5
following a purchase from 23/08/2019
6,90€ of shipping costs for the purchase of a cuddly toy, I find that really expensive! Especially when it is impossible to choose the option of delivery in relay point at 5,90€...
Translated reviews
S
Sandie D.
Rating: 2 out of 5
following a purchase from 08/08/2019
Not very happy because my parcel was sent to another place than the one I asked for as I am on holiday. I can't go and pick it up where it was delivered.
Translated reviews
P
Pascal B.
Rating: 2 out of 5
following a purchase from 02/08/2019
Not great
Translated reviews
A
alexia G.
Rating: 2 out of 5
following a purchase from 29/07/2019
The description doesn't match it's missing the wallet marked in the description
Translated reviews
M
Marjolaine D.
Rating: 2 out of 5
following a purchase from 04/10/2018
Damaged box
Translated reviews
D
DEBORAH J.
Rating: 2 out of 5
following a purchase from 16/08/2018
It fits well but is not very good quality the front clip is mounted crooked and some sewing thread is coming out I don't think it will last a year I am disappointed considering the price
Translated reviews
S
Sandy C.
Rating: 2 out of 5
following a purchase from 28/03/2018
Delivery 15 days after...
Translated reviews
A
Aurelie B.
Rating: 2 out of 5
following a purchase from 09/02/2018
Two months to have my changing bag because lost by the carrier I receive it then without the bottle holder I ask a little compensation a small wooden toy at 6 € for my son refused it is not serious I would certainly not order again on this site and I would not recommend either
Translated reviews
Response from Maxxidiscount.com
Hello,

Yes, we sent you a new bag and there was no bottle holder. You replaced it with another Baby On Board bottle holder.

We don't remember why we refused the wooden toy, which toy is it?

Sincerely,

Halim
Support
Paris stock.com
R
RUBI R.
Rating: 2 out of 5
following a purchase from 19/01/2017
the back of the notebook was mounted upside down.
Translated reviews
A
AURORE G.
Rating: 2 out of 5
following a purchase from 11/12/2016
The design is nice but disappointed with the quality. It is 100% cotton but not thick, it still looks wrinkled contrary to what is stated in the ad. For the price I expected a better quality.
Translated reviews
A
ABOU CHAHINE C.
Rating: 2 out of 5
following a purchase from 09/12/2016
No instructions supplied with the alarm clock and yet the settings are not obvious. Disappointed with this purchase
Translated reviews

Account suspended

Cette attestation de confiance n'est plus disponible.

We use cookies for audience measurement and improving user experience.