Customer reviews of Meltonic

My parcel was practically open at the bottom, revealing the inside. I was lucky to get the whole order. Plan to use a stronger fastener.

It's not always easy to choose the right products for your sport.

delivery problem, damaged parcel.

Meltonics products are really great but for the order I placed I still haven't received it (order on 4/11 - to date 12/11 still not received) I had an errand today and I couldn't enjoy the benefits of their products. I'm very disappointed with the delivery service. If there was a priority delivery option, I would have taken it, but there was only Mondial Relay. I have nothing to say about the quality of the products, which is simply top-notch, and the customer service I had on the phone was really very good. The two missing stars are just for the delivery, which still hasn't taken place. Otherwise I have nothing to say about their products, which I use on every outing.

The package must be sent directly to the buyer's address. It took a while to receive the parcel

product search not always easy

Price still high. Positive points: organic products, and some gluten-free products. For people with health problems, sugar-free products would be a plus.

Didn't receive my second order

First visit to the site: 1) I see the ad offering a 10% discount on honey refills with a free flask (no special conditions on the ad). I think to myself, this is a great opportunity to give it a try. I spend some time looking at the products; I make the order and there: offer from 100 euros only: I abandon the order. 2) I order a flask anyway. I receive it at a relay point with the box completely ripped open (perhaps not Meltonic's fault, even if the box wasn't necessarily suitable). I check that the flask is inside. It's there, so I take the pack, but once I've left I realize that it's full of some sort of sticky powder... In short, unpleasant and a good washing of the flask before the first try. 3) I didn't necessarily think to write it down (I didn't necessarily want to waste my time complaining) but since we're asking for an opinion... 4) The flask looks great although small (but the quantity was indicated so it's not a defect). There is a larger size. So I use honey from the local beekeeper because I didn't take advantage of the discount advertised. I may try it one day if the opportunity arises.

Well-detailed products

their system made a mistake in the recipient. so my parcel could not be delivered. No refund. Their telephone number was replaced by an answering machine to say that they were on vacation... in short, this was my first and last order with them.

It's hard to find your way around because each item falls into several categories.

Product too sweet. Very liquid texture even with less water. On the other hand, it's very digestible and effective because it doesn't make you feel tired afterwards.

Very disappointed that no one answered my e-mail when my coli was returned to sender. I don't know if it was the post office or meltonic who made the mistake! But I'd love to have my order before Christmas if anyone cares!

I find that the variety of products is a little limited and I think it would be possible to have free home delivery for this price, but for the moment I am satisfied with the products.

Explicit request to postpone shipment by 10 days not applied, premature delivery in my absence, fortunately easy arrangement with the site receiving the package which is a local business and agreed to keep the package beyond the ordinary rules of distribution ...

I give a mixed opinion ( 3/5 ) because I find the price of the 25 gram bars excessive even if the product suits me . I have not yet tested the recovery infusion . For the rest ( order and delivery : 5/5 .

Fine

Delivery uncertain, relay email from service provider not received, no visibility on delivery date

I find that there's a lack of information about the products, it's difficult to know the precise composition of each gel.
I was also surprised not to receive the goodies in my parcel, even though when I placed the order it was noted that I would receive a mug + a neck warmer.

Quite disappointed, isotonic drink with a smecta taste, very expensive products for items that can be bought in quite a few organic stores.
The packaging is nice, as is the concept, but the execution is much less so.

Hello, there was a delivery problem and in the end the order was not complete: an energy bar was missing.

The navigation on the site is very good. Concerning the order, the tee-shirt would have deserved to be wrapped in paper and not just put in the box it would have avoided it being stained.... Otherwise, the products are great.

I'm taking part with my son in the gravelines chtriman on 2/7 and so I ordered 2 caps from you which I thought were nice for the last transition c a pieds! but it's impossible to wear them they're designed for children? you could have specified that they fit small! well sporty Pascal from sedan

Purchase of a refillable product claiming to reduce waste, but packaged in more plastic bubble wrap than the product ordered.

very good product from Meltonic, but I'd advise them to be careful with the price because there are more and more people on the sports nutrition market.

Hello The bars are a bit small, as is the maltoexdrin sachet, which is not very full for the price.

Fast shipping, one defective product

Knowing that a product had faulty packaging you sent the item anyway... good thing I don't do that with my customers (bike repairs).

Following the reception of my order, some bulbs had arrived broken; I had sent an e-mail simply to indicate that in the future to better protect the parcels because I would not recommend any more this type of article.

Simple site, easy to navigate. You could give nutritional advice for the average marathon runner, as your testimonials are about elite runners. For example, I'm aiming for 4h30 on my first marathon....
Another perspective: develop the skincare section. The leg care balm, for example, is no longer on your site.

Ras, nickel site.

I was to receive "sidas" insoles as a gift. I didn't receive them. And I received nothing in compensation

The products I received "swelled" and "exploded" in my closet 🤷

It's hard to commit to an order without tasting the different products. Too bad there are no samples.

Top gel supplement,

A torn malto paper bag, even if wrapped in a plastic bubble bag, for the same loss of product when opened

I'm disappointed with the vials because, despite the pressure exerted on them, too much honey remains inside. The viscosity of the honey is not adapted to the vial. It's a shame.

Disgusting and very expensive.

I wanted to order some products during a promotion, and the 5 products I wanted were out of stock. It's easy to avoid discounts: you advertise, but you have nothing to sell.