Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 2, 3, 4 and 5 stars

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Georges M.

Published on 31/08/2023 à 13h37 following a purchase from 14/08/2023

As satisfying as ever Super

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Yusuke B.

Published on 30/08/2023 à 13h26 following a purchase from 05/08/2023

super je recommande!

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Pascal B.

Published on 29/08/2023 à 13h20 following a purchase from 10/08/2023

Very good, the choice of andouillers is good and well packaged.

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franck P.

Published on 29/08/2023 à 11h54 following a purchase from 12/08/2023

Quality products. Fast delivery.

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Rémi B.

Published on 29/08/2023 à 11h37 following a purchase from 12/08/2023

Perfect

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Pascal C.

Published on 29/08/2023 à 11h34 following a purchase from 11/08/2023

Good product and fast delivery

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Guy N.

Published on 29/08/2023 à 11h32 following a purchase from 11/08/2023

Hello, I received the package and it's perfect.

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Didier M.

Published on 29/08/2023 à 06h14 following a purchase from 07/08/2023

as always: very satisfied

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christophe C.

Published on 26/08/2023 à 19h01 following a purchase from 11/08/2023

I didn't place an order, I went to the store at La Monnerie, where I was given a very friendly welcome and took the time to choose the plates... The setting is superb, and you can shop in peace, far from the hustle and bustle of the trade shows...

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Georges A.

Published on 26/08/2023 à 13h06 following a purchase from 10/08/2023

Tip top 👍🏻

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Francis C.

Published on 25/08/2023 à 15h21 following a purchase from 03/08/2023

Fast delivery, products meet my expectations. Nice little extras in the parcel.

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Patrick G.

Published on 25/08/2023 à 12h56 following a purchase from 04/08/2023

Compliant products and delivery.

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DIDIER G.

Published on 25/08/2023 à 08h54 following a purchase from 09/08/2023

Mercorne offers a very wide range of products Perhaps a little too focused on stabilized products (that's all the rage these days) Price a little high but very good, fast and efficient service Thanks to the whole team!

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Alexandre T.

Published on 25/08/2023 à 08h52 following a purchase from 09/08/2023

Well packaged and delivered quickly compared to others thank you I recommend eyes closed,😁

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Russ B.

Published on 25/08/2023 à 07h42 following a purchase from 08/08/2023

Nice mix of sizes would prefer a few more larger pieces but I can use most of what is in the box.

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Frederic L.

Published on 24/08/2023 à 15h57 following a purchase from 08/08/2023

2 of the 10 bearings ordered were faulty. After emailing the after-sales service, they sent me 4 to compensate for the inconvenience. Very commercial. Would recommend.

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Olivier B.

Published on 24/08/2023 à 10h55 following a purchase from 08/08/2023

fast delivery, it's ok

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Christian D.

Published on 24/08/2023 à 08h38 following a purchase from 08/08/2023

Perfect, fast delivery and confirmed

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Franck N.

Published on 23/08/2023 à 16h27 following a purchase from 08/08/2023

Very well received and advised

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Alexandre G.

Published on 23/08/2023 à 08h33 following a purchase from 07/08/2023

Absolutely perfect I would recommend without hesitation

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Raphaël M.

Published on 22/08/2023 à 14h40 following a purchase from 05/08/2023

Impeccable as usual

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Yves L.

Published on 19/08/2023 à 11h16 following a purchase from 04/08/2023

Perfect and efficient

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Felice M.

Published on 19/08/2023 à 08h43 following a purchase from 01/08/2023

As usual... everything is perfect 👌

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Mathieu C.

Published on 19/08/2023 à 08h26 following a purchase from 03/08/2023

Difficulty receiving information due to an e-mail error, but customer service is up to scratch, very responsive.

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JOSYANE M.

Published on 18/08/2023 à 18h39 following a purchase from 28/07/2023

Thank you to the whole team!

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Jean marcel M.

Published on 18/08/2023 à 17h50 following a purchase from 03/08/2023

Very good welcome and advice.

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Stephane P.

Published on 18/08/2023 à 11h00 following a purchase from 02/08/2023

After a slight problem with the processing of my order (xa can happen), a very accommodating gentleman contacted me and dealt with my concerns and was very professional and understanding. I highly recommend this company. Quality products.

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Maxime H.

Published on 17/08/2023 à 12h24 following a purchase from 01/08/2023

No worries, as usual

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Jean Baptiste A.

Published on 17/08/2023 à 11h49 following a purchase from 01/08/2023

Fast service, very good advice over the phone, fast delivery 👍🏼👍🏼👍🏼

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Pierre L.

Published on 16/08/2023 à 18h25 following a purchase from 31/07/2023

Ordered off-cuts and received lots of worm-eaten sapwood

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Philippe L.

Published on 16/08/2023 à 17h39 following a purchase from 01/08/2023

I'm lucky enough to be near La Monnerie le Montel, so I've been able to see the materials in action, which is really nice.

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AUGUSTIN G.

Published on 16/08/2023 à 10h35 following a purchase from 31/07/2023

received promptly and very well packaged

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César L.

Published on 16/08/2023 à 10h09 following a purchase from 31/07/2023

Very satisfied with my first order!

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Jean-René C.

Published on 16/08/2023 à 07h14 following a purchase from 27/07/2023

Quality product and conform to my order. Fast delivery. No problems at all.

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delbart F.

Published on 15/08/2023 à 18h53 following a purchase from 30/07/2023

Very fast and good advice. At the top

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JUAN JOSE C.

Published on 15/08/2023 à 17h54 following a purchase from 29/07/2023

Fast and correct. Everything in order. The products conform to the description on the page.

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Michèle D.

Published on 15/08/2023 à 17h43 following a purchase from 27/07/2023

The products were received promptly and conformed to my order. I am satisfied and will order again.

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Thierry B.

Published on 11/08/2023 à 17h42 following a purchase from 26/07/2023

Perfect as always, thank you.

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MARIE H.

Published on 11/08/2023 à 06h04 following a purchase from 26/07/2023

Nickel as usual

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Olivier G.

Published on 10/08/2023 à 13h29 following a purchase from 25/07/2023

I was happy

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