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A
Rating: 5 out of 5
Great!
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Customer reviews of Mercorne
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
Summary of reviews
Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
I find your reactivity very important, contrary to other sites where the delays between order and delivery are prohibitive. Super quality of the wood species offered and very good choice proposed. The only drawback is that the choice of dimensions of the squares is limited, for example: I do woodturning on small pieces, and my needs are squares of 10 cm in maximum length, and I have a lot of loss compared to the proposed lengths.
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A
Rating: 5 out of 5
The speed of the orders is very pleasant for us! The advice and responsiveness of employees in case of small problems is perfect! The only thing I would like is to know if the material can go through the dishwasher or not. I recommend you without any problem! Good day Sebastien
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Very impressed with the selection of products and service. Always ship very fast! Highly recommend to any maker. Cheers.
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Rating: 4 out of 5
The choice is really important a real plus, the photos correspond to the products. Sometimes the ranges are a bit expensive but certainly explained by the rarity or the work done.
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A
Rating: 5 out of 5
A team of geniuses! Always on top ?
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A
Rating: 5 out of 5
strengths: wide selection and fast delivery, in short: absolute quality
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A
Rating: 5 out of 5
FAST SHIPPING.SERIOUSNESS OF THE PRODUCTS. POINTS TO IMPROVE /JUST PROTECT THE PACKAGING A LITTLE MORE.
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
At the top!
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Fast shipping, goods conform. Everything is perfect!
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Rating: 5 out of 5
Items conform and fast shipping.
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Rating: 5 out of 5
Great!
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Rating: 4 out of 5
Great!
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Rating: 5 out of 5
Several orders placed. And I have always received them quickly. The 1kg scrap lots are closer to 1.5kg than 1kg, it's really nice. Thanks to them
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Rating: 5 out of 5
really nothing to say I knew Mercorne by Baron des LYS. Super competent and helpful team....
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A
Rating: 4 out of 5
large choice of materials and good quality
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Response from Mercorne
Thank you very much for your opinion :)
A
Rating: 4 out of 5
The choice
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A
Rating: 5 out of 5
Always high quality products, and professionals who listen ??????
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Rating: 5 out of 5
Very responsive customer service! Thank you, I recommend!
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Rating: 5 out of 5
Very large choice of material with many models in each variety. Very well done site. Fast shipping. In a word professional.
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Rating: 5 out of 5
Great!
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Rating: 5 out of 5
Serious service Quality products.
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Rating: 5 out of 5
Great catalog (even if we always want more), conditions and delivery times super serious. And cherry on the cake with each order we have right to a small bonus, it is really appreciable!
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A
Rating: 5 out of 5
Products as described. Fast and protected shipping. Perfect
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A
Rating: 5 out of 5
very fast; as described; very good quality
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Rating: 3 out of 5
The product is much clearer in real than in picture, I would have liked it much more black, as indicated by its reference, disappointed....
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Response from Mercorne
Hello, I'm sorry to hear that, depending on the settings of your computer a color difference is possible. We take the background (pure white) as a standard base for our colors.
A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
At the top!
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Very good product and a great team...it was a pleasure to deal with you. Thank you for everything
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Response from Mercorne
Thank you very much.
A
Rating: 5 out of 5
Quality product and fast shipping.
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Response from Mercorne
Thank you very much, it's very nice!
A
Rating: 5 out of 5
Great!
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Rating: 5 out of 5
Speed, really exploitable falls, selected wood block. Ideal if you want to go up in quality.
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