Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié

Published on 04/03/2022 à 06h04 following a purchase from 20/02/2022

Fast shipping, good quality materials overall. Some products shipped are not suitable (twisted wood, horn looking more like a waste than a real set of plates) when others are extremely satisfactory. This lack of consistency would really be improved and it would be perfect

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Response from Mercorne Published on 07/03/2022

Hello, thank you for your comment. We strive to maintain consistent quality throughout our product line. We will continue to provide you with quality products. Thank you and have a nice day.

Acheteur vérifié

Published on 25/02/2022 à 11h33 following a purchase from 14/02/2022

At the top!

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Acheteur vérifié

Published on 25/02/2022 à 08h19 following a purchase from 14/02/2022

Great!

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Acheteur vérifié

Published on 21/02/2022 à 05h28

Great!

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Acheteur vérifié

Published on 20/02/2022 à 14h38 following a purchase from 14/02/2022

fast shipping, nice materials.

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Acheteur vérifié

Published on 20/02/2022 à 10h02

At the top!

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Acheteur vérifié

Published on 16/02/2022 à 19h31

Great!

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Acheteur vérifié

Published on 15/02/2022 à 23h35

choice and quality

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Acheteur vérifié

Published on 15/02/2022 à 18h29

Hello customer since many years I appreciate the kindness of the advisers the presentation of the products and the broad choice of these last. This being said a detail which has its importance in this period of purchasing power it seems to me that certain materials are unaffordable. Sincerely Georges .p

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Acheteur vérifié

Published on 15/02/2022 à 17h23

Great!

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Acheteur vérifié

Published on 15/02/2022 à 15h55

At the top!

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Acheteur vérifié

Published on 15/02/2022 à 13h22

Great!

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Acheteur vérifié

Published on 15/02/2022 à 11h24

Some products have defects not visible on the photos (knot, crack, worm hole ...) Overall the prices are correct, but it is possible to find a good part of your products yesterday for less expensive. I had also asked BEFORE buying some specific products (mamouth molar) if I could have a certificate of authenticity and the origin of the product. I was told yes, no problem. Almost 2 years and a number of reminders later, still no certificate (or even no answer), result: without certificate, my customers do not want it...

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Response from Mercorne Published on 15/02/2022

Hello, we strive to take pictures in the best way, we have hired a professional photographer in this sense to offer quality photos. I will immediately send you a certificate of authenticity. Beautiful day

Acheteur vérifié

Published on 15/02/2022 à 08h48

Great!

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Acheteur vérifié

Published on 15/02/2022 à 08h47

The choice is really important a real plus, the photos correspond to the products. Sometimes the ranges are a bit expensive but certainly explained by the rarity or the work done.

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Acheteur vérifié

Published on 14/02/2022 à 21h28

Great!

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Acheteur vérifié

Published on 14/02/2022 à 18h37

large choice of materials and good quality

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Response from Mercorne Published on 29/03/2022

Thank you very much for your opinion :)

Acheteur vérifié

Published on 14/02/2022 à 18h26

The choice

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Acheteur vérifié

Published on 14/02/2022 à 16h52

The product is much clearer in real than in picture, I would have liked it much more black, as indicated by its reference, disappointed....

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Response from Mercorne Published on 14/02/2022

Hello, I'm sorry to hear that, depending on the settings of your computer a color difference is possible. We take the background (pure white) as a standard base for our colors.