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D
Rating: 5 out of 5
Beautiful wood, 100% satisfied. Super fast delivery. Highly recommend. Thank you
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Customer reviews of Mercorne
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
Summary of reviews
Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very satisfied thank you mercorne
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R
Rating: 5 out of 5
Very responsive and fast team.
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L
Rating: 5 out of 5
Great quality!
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J
Rating: 5 out of 5
Everything is perfect, thank you
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T
Rating: 5 out of 5
D
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J
Rating: 5 out of 5
Delivery as ordered. Fast delivery.
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R
Rating: 5 out of 5
As usual, sent on time, well packaged, no problem, good quality product that will make a very nice handle.
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J
Rating: 5 out of 5
Always effective!
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M
Rating: 1 out of 5
Hello, the plates arrived damaged, with many scratches. Too bad !
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Response from Mercorne
Hello Marc,
I'm following up your message about damaged G10 plates. You should know that G10 is an extremely resistant material and that it can show surface scratches. However, these scratches are superficial and can be removed with a light sanding and polishing of the surface. Nevertheless, you can contact us to find other solutions.
Best regards.
I'm following up your message about damaged G10 plates. You should know that G10 is an extremely resistant material and that it can show surface scratches. However, these scratches are superficial and can be removed with a light sanding and polishing of the surface. Nevertheless, you can contact us to find other solutions.
Best regards.
L
Rating: 5 out of 5
I am satisfied with my orders
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P
Rating: 5 out of 5
Satisfied, perfect site and attentive staff.
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L
Rating: 5 out of 5
I am completely satisfied with the quality of the product and the speed of delivery. I recommend 👍
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C
Rating: 5 out of 5
A very good welcome, very professional.
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B
Rating: 5 out of 5
Very happy with the service, everything is ok.
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C
Rating: 5 out of 5
Satisfied
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V
Rating: 5 out of 5
I'm always happy with the site and services, I get what I ask for and good quality.
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G
Rating: 1 out of 5
Poor quality wood for the price (scratches / badly cut inserts)
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Response from Mercorne
Hello,
Please do not hesitate to contact us if you are not satisfied with one of your products. We'll try to find a solution that will give you complete satisfaction.
Have a nice day.
Please do not hesitate to contact us if you are not satisfied with one of your products. We'll try to find a solution that will give you complete satisfaction.
Have a nice day.
L
Rating: 5 out of 5
I recommend, serious and fast delivery
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R
Rating: 5 out of 5
Delivery as ordered and fast. Thank you
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V
Rating: 5 out of 5
perfect. Thank you 😉
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L
Rating: 5 out of 5
Very good
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W
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Meets expectations and received promptly ..👍
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J
Rating: 5 out of 5
Excellent company, staff who listen and try to meet our needs.
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P
Rating: 5 out of 5
fine
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F
Rating: 5 out of 5
5
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C
Rating: 5 out of 5
Perfect!
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R
Rating: 5 out of 5
Still a good quality product at a reasonable price.
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J
Rating: 5 out of 5
AS ALWAYS . PERFECT TRANSACTION . THANK YOU!
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Response from Mercorne
Hello,
thank you for your loyalty
see you soon on mercorne.fr
olivier
thank you for your loyalty
see you soon on mercorne.fr
olivier
B
Rating: 5 out of 5
Serious and fast. I bought a "1 kg batch of horn tips" and was curious enough to weigh them. Even after removing 2 horns, the merchandise was still over a kilo. Very nice.
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N
Rating: 5 out of 5
At the top
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Y
Rating: 5 out of 5
Package well received and compliant. The little plus: shipping to Reunion Island. I recommend this site.
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H
Rating: 5 out of 5
Very good communication with the person who answered the phone, who knows the products very well and takes requests into consideration with great professionalism. I received what I wanted following my telephone conversation. San consequences detail, the parcel arrived open but complete, thanks to you.
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G
Rating: 5 out of 5
everything was OK
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Y
Rating: 5 out of 5
Good online store with quality materials!! that's the most important thing.
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J
Rating: 5 out of 5
always perfect, fast and careful delivery
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J
Rating: 5 out of 5
TOP.
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B
Rating: 5 out of 5
short
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A
Rating: 5 out of 5
Order carried out seriously and efficiently.
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