Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 2 and 5 stars

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Sébastien F.

Published on 11/11/2023 à 08h55 following a purchase from 21/10/2023

Great thanks

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Najette B.

Published on 10/11/2023 à 09h35 following a purchase from 25/10/2023

Very satisfied with my order! Products conform and fast shipping! Thank you so much!

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HUBERT D.

Published on 10/11/2023 à 06h22 following a purchase from 24/10/2023

A first experience. I'd go to the store.

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Sébastien K.

Published on 09/11/2023 à 16h14 following a purchase from 24/10/2023

Great service!

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Claude M.

Published on 09/11/2023 à 15h51 following a purchase from 24/10/2023

Good product meets demand

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Laurent G.

Published on 09/11/2023 à 10h03 following a purchase from 24/10/2023

Good contact, fast shipping, compliant products. I recommend. ^^

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Pierre T.

Published on 08/11/2023 à 17h49 following a purchase from 24/10/2023

Very pleasant salespeople and top products!

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Eddy C.

Published on 08/11/2023 à 09h57 following a purchase from 23/10/2023

Nickel

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Julien R.

Published on 08/11/2023 à 06h59 following a purchase from 23/10/2023

Orders are always respected Deadlines are very fast The team is top-notch and attentive I highly recommend it

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Philippe B.

Published on 07/11/2023 à 09h49 following a purchase from 21/10/2023

CLEAR

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Geoffroy B.

Published on 07/11/2023 à 09h46 following a purchase from 21/10/2023

Fast, accurate delivery

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Fabien P.

Published on 06/11/2023 à 08h32 following a purchase from 18/10/2023

Very good, everything conforms to the photos

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Julien S.

Published on 04/11/2023 à 09h31 following a purchase from 19/10/2023

Super as usual thank you!

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Jean-Paul D.

Published on 03/11/2023 à 02h10 following a purchase from 14/10/2023

Very nice piece, for a knife. Received quickly, perfect packaging, no breakage possible.

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ulrich T.

Published on 02/11/2023 à 12h58 following a purchase from 17/10/2023

The woods are always beautiful! Fast turnaround and delivery, top-notch!

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JOSYANE M.

Published on 02/11/2023 à 10h02 following a purchase from 17/10/2023

EVERYTHING GOES SMOOTHLY . CAREFUL AND FAST SHIPPING .

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PATRICK D.

Published on 01/11/2023 à 22h36 following a purchase from 17/10/2023

Benoît and Olivier welcome you with a smile, offer advice and a huge choice.

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Alessandro I.

Published on 01/11/2023 à 11h16 following a purchase from 16/10/2023

Order arrived as expected, no complains.

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alain B.

Published on 31/10/2023 à 15h03 following a purchase from 14/10/2023

Very serious and responsive company; I am completely satisfied.

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Frederic R.

Published on 31/10/2023 à 10h18 following a purchase from 15/10/2023

Quality products, carefully packaged. Fast delivery.

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Bernard A.

Published on 30/10/2023 à 10h59 following a purchase from 14/10/2023

Serious service provider

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claude G.

Published on 29/10/2023 à 10h02 following a purchase from 13/10/2023

Perfect

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David P.

Published on 29/10/2023 à 07h21 following a purchase from 13/10/2023

Beautiful store and beautiful cutlery material. I recommend

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XAVIER F.

Published on 28/10/2023 à 20h23 following a purchase from 13/10/2023

Nickel, as usual

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annie K.

Published on 28/10/2023 à 17h14 following a purchase from 13/10/2023

The premises are magnificent and the people who welcome us are very friendly and helpful.

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ERIC D.

Published on 28/10/2023 à 16h44 following a purchase from 13/10/2023

top as usual

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gregoire V.

Published on 28/10/2023 à 05h31 following a purchase from 12/10/2023

Purchase made directly at the La Monnerie le Montel store

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marc R.

Published on 27/10/2023 à 11h49 following a purchase from 11/10/2023

Good, except for the difference in shade on the same reference already ordered ( oak stabilized raffir )

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Pierre A.

Published on 26/10/2023 à 12h46 following a purchase from 08/10/2023

It's easy to find what you're looking for, with interesting information about metal in particular. I received my orders promptly every time 👍🏻

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Frank L.

Published on 26/10/2023 à 09h11 following a purchase from 10/10/2023

Disappointed with my last order, as the quality of the wood received was partially mediocre. Would never recommend again. Frank

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Response from Mercorne Published on 06/11/2023

Hello,
We're very sorry to hear about your experience with this latest order.
have a nice day

Gintare S.

Published on 25/10/2023 à 07h42 following a purchase from 07/10/2023

Love the quality and received very quickly

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marie-christine M.

Published on 24/10/2023 à 20h31 following a purchase from 06/10/2023

Very good site

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Thien N.

Published on 24/10/2023 à 19h25 following a purchase from 07/10/2023

Products you can't find anywhere else and impeccable customer service. Thank you so much!

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Stéphane B.

Published on 24/10/2023 à 16h07 following a purchase from 07/10/2023

I'm always very satisfied with my orders from Mercorne, including the speed of shipment.

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Frédéric D.

Published on 24/10/2023 à 15h28 following a purchase from 07/10/2023

Complete order and top delivery. Thank you

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Frédéric R.

Published on 24/10/2023 à 15h00 following a purchase from 06/10/2023

Top items, and the same team, mr and mrs are very nice on the shows 😜

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Gregory V.

Published on 24/10/2023 à 14h54 following a purchase from 06/10/2023

Perfect :)

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marcel C.

Published on 22/10/2023 à 08h28 following a purchase from 02/10/2023

Roger, thank you

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Olivier R.

Published on 22/10/2023 à 06h59 following a purchase from 30/09/2023

Very good

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Sébastien D.

Published on 21/10/2023 à 19h18 following a purchase from 03/10/2023

Very good product

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