Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 2 and 5 stars

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pascal S.

Published on 27/06/2023 à 18h31 following a purchase from 08/06/2023

👍

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Philippe P.

Published on 27/06/2023 à 14h19 following a purchase from 11/06/2023

Good quality product, fast shipping. I recommend

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Paulo S.

Published on 26/06/2023 à 14h24 following a purchase from 01/06/2023

Fast, careful delivery. Top team as usual.

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Laurent C.

Published on 23/06/2023 à 09h46 following a purchase from 06/06/2023

Quality products. Fast shipping and appropriate packaging.

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claire L.

Published on 22/06/2023 à 16h56 following a purchase from 06/06/2023

Very satisfied with my purchase!

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Ronald H.

Published on 22/06/2023 à 10h52 following a purchase from 06/06/2023

Overall, the order is ok, but out of the kg of wood scraps, there are a few pieces that aren't usable at all. I'm aware that these are offcuts, but we still need to be able to put them to some use.

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Response from Mercorne Published on 26/06/2023

Hello,
We're sorry you didn't find what you were looking for in the off-cuts. It's not easy for us to sort them out, knowing that they're often used to make jewelry.
Best regards,
olivier

PATRICK D.

Published on 22/06/2023 à 09h10 following a purchase from 06/06/2023

always impeccable as usual, a store for enthusiasts!

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Sébastien K.

Published on 21/06/2023 à 12h49 following a purchase from 02/06/2023

Nothing to say everything is perfect

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ulrich T.

Published on 21/06/2023 à 11h43 following a purchase from 05/06/2023

Great service, the woods are magnificent!

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Lombard C.

Published on 20/06/2023 à 17h42 following a purchase from 04/06/2023

Very good

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Yoann R.

Published on 18/06/2023 à 04h27 following a purchase from 01/06/2023

Impeccable

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Philippe R.

Published on 16/06/2023 à 11h07 following a purchase from 31/05/2023

Perfect, as always.

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Jean-Claude M.

Published on 16/06/2023 à 08h47 following a purchase from 31/05/2023

A wide range of products. Well

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Thomas R.

Published on 15/06/2023 à 10h59 following a purchase from 30/05/2023

Fine

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Philippe R.

Published on 14/06/2023 à 11h39 following a purchase from 26/05/2023

Good, but could be faster, but still okay

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lionel A.

Published on 14/06/2023 à 09h14 following a purchase from 29/05/2023

Very good.

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CEDRIC N.

Published on 13/06/2023 à 18h15 following a purchase from 28/05/2023

Deadline met, everything perfect from Mercorne as usual.

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olivier B.

Published on 10/06/2023 à 09h18 following a purchase from 25/05/2023

short

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Jean Pierre C.

Published on 09/06/2023 à 11h25 following a purchase from 23/05/2023

Fast delivery, compliant products.

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manfred P.

Published on 07/06/2023 à 13h33 following a purchase from 19/05/2023

Super, everything is perfect.

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Fabien P.

Published on 06/06/2023 à 16h17 following a purchase from 20/05/2023

Fast service very good quality products for me Carbonne g10 thank you thank you Mercorne team

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Cédric G.

Published on 06/06/2023 à 16h09 following a purchase from 18/05/2023

As usual very very good

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MARIE H.

Published on 06/06/2023 à 13h01 following a purchase from 19/05/2023

Perfect as usual

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Gerard T.

Published on 06/06/2023 à 11h23 following a purchase from 11/05/2023

Received product as ordered. Cordial and professional welcome. Super

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Bruno H.

Published on 05/06/2023 à 14h05 following a purchase from 18/05/2023

Great! I received what I had ordered on time as planned. Very happy with the service and the quality of the materials.

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Juan R.

Published on 01/06/2023 à 12h05 following a purchase from 16/05/2023

👌

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Sebastien R.

Published on 31/05/2023 à 09h38 following a purchase from 15/05/2023

Efficient, fast and high quality

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CHRISTIAN L.

Published on 31/05/2023 à 05h31 following a purchase from 14/05/2023

Impeccable

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Daniel B.

Published on 30/05/2023 à 17h33 following a purchase from 12/05/2023

Product as pictured. Good quality. Delivered on time. Perfect.

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nicolas E.

Published on 30/05/2023 à 16h50 following a purchase from 14/05/2023

As usual, impeccable.

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Guy G.

Published on 30/05/2023 à 15h13 following a purchase from 12/05/2023

Excellent quality

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Guy N.

Published on 30/05/2023 à 15h08 following a purchase from 14/05/2023

Perfect delivery top packaging very correct cordially

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Fabrice P.

Published on 29/05/2023 à 17h11 following a purchase from 11/05/2023

After receiving my parcel, I checked and 2 items were missing. I spoke to Olivier on the phone and he was great! Sent the 2 missing items the same day and received them the next day. Congratulations, Olivier. Mistakes can happen. Thanks again and I'm very satisfied.

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Arsène V.

Published on 27/05/2023 à 16h50 following a purchase from 11/05/2023

Good, compliant product

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Florian L.

Published on 27/05/2023 à 10h31 following a purchase from 11/05/2023

Fast order processing and delivery! Not to mention the quality of the materials ;)

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Lukas K.

Published on 27/05/2023 à 09h52 following a purchase from 11/05/2023

The g 10 is really good

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christophe L.

Published on 27/05/2023 à 09h15 following a purchase from 10/05/2023

Everything is correct

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Hanspeter R.

Published on 26/05/2023 à 07h19 following a purchase from 09/05/2023

Molto soddisfatto, materiale al top.

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Louis G.

Published on 25/05/2023 à 15h39 following a purchase from 09/05/2023

fast, compliant delivery. Very efficient.

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Laurent P.

Published on 25/05/2023 à 08h36 following a purchase from 09/05/2023

Fast, efficient, very satisfied

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