Customer reviews of Mercorne

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 2 and 5 stars

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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Very responsive, very good quality product, I highly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
Very fast shipping Beautiful ironwood burr insert Everything was perfect
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
the store is very pleasant with the products well visible and the friendly reception
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Product conforms, fast shipping, only good stuff
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Response from Mercorne
Thank you for your comment See you soon on mercorne.fr
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
Warm welcome, available staff and great store.
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Response from Mercorne
Hello, thank you for this beautiful comment.
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/07/2022
the ordered inserts are thin and twisted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Very large choice - trendy and innovative materials that gives a lot of ideas mercorne team always listening friendly and very commercant.
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Response from Mercorne
Thank you very much for your opinion. Beautiful end of day
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Fast delivery,order always perfect.very nice site and large choice
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Response from Mercorne
thank you for your comment we try to do our best to be as responsive as possible
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
User friendly and easy to use website and above all fast delivery. Product corresponds to what was expected.
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Response from Mercorne
thank you for your opinion
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Always at the service of the customer to propose quality materials Speed of delivery Very good I recommend to the whole world
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Response from Mercorne
Thank you for your feedback
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Great choice, quality products, very fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
A huge choice and a kind and patient support
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Response from Mercorne
Thank you for your comment, we try to be there to meet all your expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Great!
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Response from Mercorne
Thank you for your feedback
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Great!
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Response from Mercorne
Thank you for your feedback
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
excellent house, warm welcome, very beautiful products, the new hall of presentation and sale in LA MONNERIE is superb difficult to do better
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Response from Mercorne
Thank you again for this great review We try to do our best to make our sales area as user friendly as possible
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Beautiful products, pleasant and very friendly team, always available to explain and inform. Perfect.
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Response from Mercorne
Thank you for your feedback we try to be as responsive as possible to your needs
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Product selection and quality
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Response from Mercorne
Thank you for your comment
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
a choice of crazy !!!! a welcome at the top !!!!
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Response from Mercorne
We try to have a wide range of products to satisfy our customers
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
nothing better everything is top
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Response from Mercorne
Thank you very much for your opinion
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
The welcome is great, we feel like a family. The advice is top notch. Thank you Mercone ??????????
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Response from Mercorne
We thank you for your opinion We try to welcome and inform our customers as well as possible
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
Very fast delivery and well packaged Very professional Thank you
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Response from Mercorne
Thank you for your feedback
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
First visit in the new store A very nice welcome A real pleasure
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Response from Mercorne
We are glad you enjoyed your visit. We try to do our best to make the store as pleasant as possible
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