Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.
Very fast delivery and product conforms to my expectations
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Response from Mercorne
Thank you for your comment We try as much as possible to meet your expectations
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Acheteur vérifié
Rating: 5 out of 5
Beautiful wood, very fast shipping, staff attentive to needs :) I highly recommend
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Response from Mercorne
Thank you for your comments and photos of jewelry We remain at your disposal to best meet your expectations Good evening
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Producto de excelente calidad. It exceeded my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Professionalism
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Response from Mercorne
Thank you for leaving a review We do our best to be as responsive as possible and satisfy you as best as possible Good evening
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
An irreproachable quality of products, a customer service that listens and gives good advice (thanks Olivier), very short delivery times, Mercorne is THE reference for knife makers! I still hope to see the return of thicker materials, but even without that the company is top notch!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
A great variety of species and qualities available, fast and well packaged I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Package delivered quickly, well packaged, tracking well managed ... Nothing to complain about!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Quick order. High quality materials.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/03/2022
The article that I received to a noeu I lost a lot of material for the price it is not normal otherwise the magnifying glass of drown is correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
This company is reactive, very efficient in the management of orders. An impeccable service with high quality products. Top notch!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Good products sometimes a little expensive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Always satisfied with my orders, team always available and very professional, very fast delivery. I recommend Mercorne without any moderation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Efficiency and speed. Beauty of the product purchased.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Fast, flexible and a wide range of products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Lots of choices, quality products, very fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Good experience and very good product Raffir
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
Very satisfied with my orders. The site is clear, the descriptions relevant and the orders processed very quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Super commercial service, during my order 2 plates were forgotten, a small phone call and Olivier rectified the shooting. The next day the plates were there as well as a very good commercial gesture on his part, thank you to him
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
The giraffe bones I ordered are really great, I am waiting for the ram horns and I hope they will be of the same quality, because I found the prices a little expensive. Sincerely
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Acheteur vérifié
Rating: 5 out of 5
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2022
Very good choice Fast delivery But the prices are a bit high
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Lot of scrap wood, 95% usable, perfect quality! Smaller pieces can be assembled for a through silk!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/02/2022
I had a lot of problems with mammoth molars, I explained my worries at the Lyon show, I don't think the person at the mercorne booth was interested?
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Response from Mercorne
Hello, can you explain to me what your problem is?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2022
Fast shipping, good quality materials overall. Some products shipped are not suitable (twisted wood, horn looking more like a waste than a real set of plates) when others are extremely satisfactory. This lack of consistency would really be improved and it would be perfect
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Response from Mercorne
Hello, thank you for your comment. We strive to maintain consistent quality throughout our product line. We will continue to provide you with quality products. Thank you and have a nice day.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
Good products fast services
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
Order ok. Delivery ok. Small gift ok. Everything ok!??
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Sympathy and proffessionalism
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Acheteur vérifié
Rating: 5 out of 5
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
At the top!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/02/2022
Great!
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