Customer reviews of Mercorne

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 3 and 5 stars

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P
Patrick V.
Rating: 5 out of 5
following a purchase from 15/07/2024
Very good experience as soon as ordered as soon as sent
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pascal V.
Rating: 5 out of 5
following a purchase from 11/07/2024
I am satisfied! Beautiful products and quality cordially
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Didier B.
Rating: 5 out of 5
following a purchase from 04/07/2024
You'll find a great range of products, along with sound advice. I have no hesitation in recommending them.
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stephane L.
Rating: 5 out of 5
following a purchase from 09/07/2024
No complaints. Perfect service
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pascal D.
Rating: 5 out of 5
following a purchase from 04/07/2024
Beautiful blocks. Fast delivery.
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Bernard L.
Rating: 5 out of 5
following a purchase from 05/07/2024
Very satisfied with my order received in the time indicated
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Patrick E.
Rating: 5 out of 5
following a purchase from 07/07/2024
Super product, fast delivery. That's how it should be, gladly again!
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Didier T.
Rating: 5 out of 5
following a purchase from 04/07/2024
super store staff ...amazing article
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Harry G.
Rating: 5 out of 5
following a purchase from 02/07/2024
Always satisfied. Top customer service. Excellent service.
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Julien S.
Rating: 5 out of 5
following a purchase from 05/07/2024
Serious site I recommend
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Denis S.
Rating: 5 out of 5
following a purchase from 01/07/2024
Beautiful wood, 100% satisfied. Super fast delivery. Highly recommend. Thank you
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Mustafa T.
Rating: 5 out of 5
following a purchase from 03/07/2024
Very satisfied thank you mercorne
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Robert D.
Rating: 5 out of 5
following a purchase from 02/07/2024
Very responsive and fast team.
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Leo P.
Rating: 5 out of 5
following a purchase from 30/06/2024
Great quality!
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Jean Michel F.
Rating: 5 out of 5
following a purchase from 28/06/2024
Everything is perfect, thank you
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tom Z.
Rating: 5 out of 5
following a purchase from 30/06/2024
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Jean-Pierre F.
Rating: 5 out of 5
following a purchase from 27/06/2024
Delivery as ordered. Fast delivery.
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rené F.
Rating: 5 out of 5
following a purchase from 21/06/2024
As usual, sent on time, well packaged, no problem, good quality product that will make a very nice handle.
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 27/06/2024
Always effective!
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Marc M.
Rating: 1 out of 5
following a purchase from 02/06/2024
Hello, the plates arrived damaged, with many scratches. Too bad !
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Response from Mercorne
Hello Marc,

I'm following up your message about damaged G10 plates. You should know that G10 is an extremely resistant material and that it can show surface scratches. However, these scratches are superficial and can be removed with a light sanding and polishing of the surface. Nevertheless, you can contact us to find other solutions.

Best regards.
L
Laurent R.
Rating: 5 out of 5
following a purchase from 23/06/2024
I am satisfied with my orders
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Pierre D.
Rating: 5 out of 5
following a purchase from 24/06/2024
Satisfied, perfect site and attentive staff.
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Ludovic G.
Rating: 5 out of 5
following a purchase from 23/06/2024
I am completely satisfied with the quality of the product and the speed of delivery. I recommend 👍
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christian R.
Rating: 5 out of 5
following a purchase from 24/06/2024
A very good welcome, very professional.
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BENJAMIN D.
Rating: 5 out of 5
following a purchase from 19/06/2024
Very happy with the service, everything is ok.
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C
Claude N.
Rating: 5 out of 5
following a purchase from 21/06/2024
Satisfied
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Valerie D.
Rating: 5 out of 5
following a purchase from 13/06/2024
I'm always happy with the site and services, I get what I ask for and good quality.
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gabriel B.
Rating: 1 out of 5
following a purchase from 14/06/2024
Poor quality wood for the price (scratches / badly cut inserts)
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Response from Mercorne
Hello,

Please do not hesitate to contact us if you are not satisfied with one of your products. We'll try to find a solution that will give you complete satisfaction.

Have a nice day.
L
Lionel D.
Rating: 5 out of 5
following a purchase from 16/06/2024
I recommend, serious and fast delivery
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Rouillard F.
Rating: 5 out of 5
following a purchase from 17/06/2024
Delivery as ordered and fast. Thank you
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Vincent G.
Rating: 5 out of 5
following a purchase from 18/06/2024
perfect. Thank you 😉
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Ludovic F.
Rating: 5 out of 5
following a purchase from 14/06/2024
Very good
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WALTER F.
Rating: 5 out of 5
following a purchase from 14/06/2024
Perfect
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Eric M.
Rating: 5 out of 5
following a purchase from 05/06/2024
Meets expectations and received promptly ..👍
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Jacques P.
Rating: 5 out of 5
following a purchase from 13/06/2024
Excellent company, staff who listen and try to meet our needs.
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patrick G.
Rating: 5 out of 5
following a purchase from 06/06/2024
fine
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Freddy C.
Rating: 5 out of 5
following a purchase from 09/06/2024
5
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Christophe M.
Rating: 5 out of 5
following a purchase from 07/06/2024
Perfect!
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R
Rene M.
Rating: 5 out of 5
following a purchase from 04/06/2024
Still a good quality product at a reasonable price.
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JOSYANE M.
Rating: 5 out of 5
following a purchase from 06/06/2024
AS ALWAYS . PERFECT TRANSACTION . THANK YOU!
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Response from Mercorne
Hello,
thank you for your loyalty
see you soon on mercorne.fr
olivier
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