Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 3 and 5 stars

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Bruno H.

Published on 05/06/2023 à 14h05 following a purchase from 18/05/2023

Great! I received what I had ordered on time as planned. Very happy with the service and the quality of the materials.

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Juan R.

Published on 01/06/2023 à 12h05 following a purchase from 16/05/2023

👌

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Sebastien R.

Published on 31/05/2023 à 09h38 following a purchase from 15/05/2023

Efficient, fast and high quality

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CHRISTIAN L.

Published on 31/05/2023 à 05h31 following a purchase from 14/05/2023

Impeccable

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Daniel B.

Published on 30/05/2023 à 17h33 following a purchase from 12/05/2023

Product as pictured. Good quality. Delivered on time. Perfect.

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nicolas E.

Published on 30/05/2023 à 16h50 following a purchase from 14/05/2023

As usual, impeccable.

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Guy G.

Published on 30/05/2023 à 15h13 following a purchase from 12/05/2023

Excellent quality

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Guy N.

Published on 30/05/2023 à 15h08 following a purchase from 14/05/2023

Perfect delivery top packaging very correct cordially

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Fabrice P.

Published on 29/05/2023 à 17h11 following a purchase from 11/05/2023

After receiving my parcel, I checked and 2 items were missing. I spoke to Olivier on the phone and he was great! Sent the 2 missing items the same day and received them the next day. Congratulations, Olivier. Mistakes can happen. Thanks again and I'm very satisfied.

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Arsène V.

Published on 27/05/2023 à 16h50 following a purchase from 11/05/2023

Good, compliant product

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Florian L.

Published on 27/05/2023 à 10h31 following a purchase from 11/05/2023

Fast order processing and delivery! Not to mention the quality of the materials ;)

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Lukas K.

Published on 27/05/2023 à 09h52 following a purchase from 11/05/2023

The g 10 is really good

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christophe L.

Published on 27/05/2023 à 09h15 following a purchase from 10/05/2023

Everything is correct

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Hanspeter R.

Published on 26/05/2023 à 07h19 following a purchase from 09/05/2023

Molto soddisfatto, materiale al top.

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Louis G.

Published on 25/05/2023 à 15h39 following a purchase from 09/05/2023

fast, compliant delivery. Very efficient.

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Laurent P.

Published on 25/05/2023 à 08h36 following a purchase from 09/05/2023

Fast, efficient, very satisfied

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jean-marc E.

Published on 25/05/2023 à 01h14 following a purchase from 05/05/2023

I am very satisfied with all my orders on the mercorne site as well as the speed of delivery.

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gregory F.

Published on 24/05/2023 à 17h45 following a purchase from 07/05/2023

fast and careful shipping perfect

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Jean-Yves R.

Published on 24/05/2023 à 15h00 following a purchase from 06/05/2023

Still no problem, it's hard you know to never have a problem with a supplier. 🤣😂 🍾

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Pascal T.

Published on 24/05/2023 à 11h32 following a purchase from 08/05/2023

Very good as always

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Barré V.

Published on 21/05/2023 à 06h56 following a purchase from 04/05/2023

Very very good!

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pascal V.

Published on 20/05/2023 à 08h50 following a purchase from 04/05/2023

Very satisfied with my order quality product I recommend

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Olivier V.

Published on 20/05/2023 à 08h35 following a purchase from 04/05/2023

Wide choice and fast delivery: the knifemaker's paradise

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Nicolas R.

Published on 18/05/2023 à 20h21 following a purchase from 30/04/2023

Fast shipping and quality products.

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Attila F.

Published on 18/05/2023 à 11h55 following a purchase from 02/05/2023

The prices are not always the most favorable, but it is more important for me that I always receive my order on time.

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Adam S.

Published on 17/05/2023 à 17h03 following a purchase from 02/05/2023

THANK YOU FOR EVERYTHING!

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Ludovic A.

Published on 17/05/2023 à 11h22 following a purchase from 28/04/2023

Nothing to complain about, as usual. Top speed!

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MARIA R.

Published on 17/05/2023 à 08h45 following a purchase from 01/05/2023

I placed an order with Mercorne and everything went well, I received the items very fast, in a couple of days to be more precise. Moreover, I was not satisfied with a couple of items and I requested a reimbursment which was processed very quicky as well.

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Xavier L.

Published on 17/05/2023 à 08h43 following a purchase from 30/04/2023

Impeccable

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mathieu V.

Published on 17/05/2023 à 08h27 following a purchase from 01/05/2023

fast delivery, conform products, Thank you

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gregoire V.

Published on 12/05/2023 à 11h14 following a purchase from 27/04/2023

Purchase made at the store in Thiers.

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Patrice V.

Published on 12/05/2023 à 10h48 following a purchase from 27/04/2023

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Jean Sébastien T.

Published on 12/05/2023 à 08h46 following a purchase from 26/04/2023

Fast shipping serious company

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CHRISTIAN M.

Published on 11/05/2023 à 23h30 following a purchase from 25/04/2023

short

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Gilles P.

Published on 10/05/2023 à 12h12 following a purchase from 24/04/2023

Quality products and excellent customer care!

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BENJAMIN L.

Published on 09/05/2023 à 14h08 following a purchase from 22/04/2023

The information provided on the site is too brief (size of parts) An oversight in the order; Good responsiveness of the after-sales service

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Theodore P.

Published on 09/05/2023 à 12h04 following a purchase from 22/04/2023

Conforms to the order

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Alain W.

Published on 05/05/2023 à 10h30 following a purchase from 19/04/2023

Impeccable

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Yves G.

Published on 04/05/2023 à 13h29 following a purchase from 14/04/2023

Great, just a mistake in a product but sent very quickly! Nice and efficient service

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Xavier F.

Published on 04/05/2023 à 10h01 following a purchase from 18/04/2023

very well !!!!

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