Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 3 and 5 stars

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Kevin N.

Published on 18/01/2023 à 10h04 following a purchase from 24/12/2022

Very good and fast service!

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NONNON L.

Published on 18/01/2023 à 08h39 following a purchase from 24/12/2022

Quality products and quality service

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NICOLAS P.

Published on 18/01/2023 à 07h57 following a purchase from 25/12/2022

Order arrived on time. Disappointed however with the quality of the blade ordered which was quite dull... too bad

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Thomas C.

Published on 17/01/2023 à 19h18 following a purchase from 25/12/2022

Very qualitative

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Thierry K.

Published on 17/01/2023 à 16h55 following a purchase from 30/12/2022

well packaged and fast shipping 👍

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Stephane P.

Published on 17/01/2023 à 16h38 following a purchase from 26/12/2022

Despite a missing product in my order the next day the person on the phone sent it back to me. Very professional.

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Response from Mercorne Published on 18/01/2023

I thank you for your opinion
Best wishes for the new year

Toni B.

Published on 17/01/2023 à 15h32 following a purchase from 29/12/2022

All very well

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Catarina G.

Published on 08/01/2023 à 18h25 following a purchase from 11/12/2022

Quick shipping

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JOSE MARIA V.

Published on 07/01/2023 à 13h29 following a purchase from 22/12/2022

La dirección no estaba completa y sólo ponía Rue en el paquete y faltaba el nombre de la calle Hierro 9. It was a problem to receive the order. Best regards, José María Veuthey

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André D.

Published on 05/01/2023 à 13h07 following a purchase from 20/12/2022

Very nice quality product and fast delivery with a little gift. The small drawback is that I had ordered black horn and when I cut it, there is a white vein. I hope the final result will be nice. Anyway, thank you.

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claude A.

Published on 05/01/2023 à 10h25 following a purchase from 18/12/2022

Very good quality, very fast shipping.

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Julien G.

Published on 05/01/2023 à 09h24 following a purchase from 19/12/2022

Excellent!

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Response from Mercorne Published on 10/01/2023

Thank you for your opinion
See you soon on mercorne.fr

J-P M.

Published on 05/01/2023 à 07h09 following a purchase from 18/12/2022

Good products, conform to the order (polishing pastes and polishing discs) arrived without problem and very fast

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Response from Mercorne Published on 10/01/2023

Thank you for your opinion
See you soon on mercorne.fr

Pierre F.

Published on 04/01/2023 à 21h19 following a purchase from 19/12/2022

Great! Keep it up

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Yann V.

Published on 04/01/2023 à 18h38 following a purchase from 19/12/2022

Large choice of products, very good quality, fast shipping. And an exceptional team. Thank you Mercorne.

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Response from Mercorne Published on 10/01/2023

Thank you
I wish you a good and pleasant year
olivier

olivier B.

Published on 04/01/2023 à 15h59 following a purchase from 19/12/2022

nickel

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Sandrine T.

Published on 04/01/2023 à 14h48 following a purchase from 19/12/2022

Fast delivery, correctly packed, product conforms to the photo and description.

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Response from Mercorne Published on 04/01/2023

I thank you for your opinion and wish you a happy new year
olivier

Laurent C.

Published on 04/01/2023 à 14h44 following a purchase from 18/12/2022

Excellent customer service, fast shipping. Quality products.

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Response from Mercorne Published on 04/01/2023

I thank you for your opinion and wish you a happy new year
olivier

Francois M.

Published on 04/01/2023 à 14h04 following a purchase from 20/12/2022

Good products, fast shipping

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Response from Mercorne Published on 04/01/2023

I thank you for your opinion and wish you a happy new year
olivier

Dominique C.

Published on 04/01/2023 à 13h07 following a purchase from 19/12/2022

Product conformity and delivery time perfectly respected. Only surprise: a gift (of good quality)!

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Response from Mercorne Published on 04/01/2023

I thank you for your opinion and wish you a happy new year
olivier

philippe L.

Published on 04/01/2023 à 12h38 following a purchase from 16/12/2022

Hello.Mercorne is a serious company after several orders I have never been disappointed.

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jean pierre J.

Published on 03/01/2023 à 18h49 following a purchase from 17/12/2022

Order placed on 19/12/2022 <Parcel picked up by worldwide relay on 20/12/2022 today 03/01/2023 not yet received the package, I can not give a favorable opinion to date, hoping to receive it one day?

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lionel V.

Published on 03/01/2023 à 18h27 following a purchase from 18/12/2022

very good product, very good value for money, fast shipping.

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fabien T.

Published on 03/01/2023 à 16h16 following a purchase from 16/12/2022

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Gérard M.

Published on 03/01/2023 à 16h14 following a purchase from 16/12/2022

Well received, on time. Good products.

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Christophe D.

Published on 31/12/2022 à 18h54 following a purchase from 15/12/2022

Topissime

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Response from Mercorne Published on 03/01/2023

I thank you for your opinion and wish you and your family a happy new year

christine S.

Published on 31/12/2022 à 11h43 following a purchase from 15/12/2022

Perfect

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Response from Mercorne Published on 03/01/2023

thank you very much for your opinion
happy new year

Kevin C.

Published on 31/12/2022 à 09h42 following a purchase from 15/12/2022

Wide choice of varieties, top quality! I placed several orders and I never had any problems. I highly recommend it !

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Response from Mercorne Published on 03/01/2023

I thank you for your opinion and wish you and your family a happy new year
olivier

serge T.

Published on 30/12/2022 à 17h11 following a purchase from 14/12/2022

nothing to say it's perfect no problem thanks to Mercorne

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Philippe D.

Published on 29/12/2022 à 19h22 following a purchase from 14/12/2022

Very nice material

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Comelli J.

Published on 29/12/2022 à 11h04 following a purchase from 13/12/2022

Fast, efficient, always good advice. Very good products! Continue like this in 2023!

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Response from Mercorne Published on 03/01/2023

I thank you for your opinion and wish you and your family a happy new year
olivier

Renaud D.

Published on 28/12/2022 à 13h15 following a purchase from 12/12/2022

High quality product

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Jean-Paul D.

Published on 28/12/2022 à 11h20 following a purchase from 12/12/2022

Nice product, fast delivery RSA on these points. However I asked a question via the contact form before ordering and never received an answer... !! Decu!

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Response from Mercorne Published on 03/01/2023

I thank you for your opinion and wish you and your family a happy new year
I apologize for not having answered you
olivier

PATRICK D.

Published on 28/12/2022 à 09h08 following a purchase from 11/12/2022

Top of the top!!!!

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Frédéric B.

Published on 27/12/2022 à 13h34 following a purchase from 10/12/2022

Professionals +++ Listening, fast in sending ... What happiness!

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Response from Mercorne Published on 03/01/2023

I thank you for your opinion and wish you and your family a happy new year
olivier

emmanuel L.

Published on 27/12/2022 à 13h03 following a purchase from 10/12/2022

the wood is beautiful and the shipping was really fast i really recommend mercorne

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Response from Mercorne Published on 03/01/2023

I thank you for your opinion and wish you and your family a happy new year
olivier

Ferran B.

Published on 25/12/2022 à 19h36 following a purchase from 23/11/2022

Excellent products and excellent service. Price is ok.

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Stephane Z.

Published on 24/12/2022 à 10h32 following a purchase from 04/12/2022

All good

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YANN N.

Published on 20/12/2022 à 08h30 following a purchase from 06/12/2022

at the top!

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VIRGILIO M.

Published on 19/12/2022 à 18h54 following a purchase from 24/11/2022

Super professional, great materials and above all everyone is very nice.

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