Customer reviews of Mercorne

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 1, 4 and 5 stars

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D
Damien B.
Rating: 5 out of 5
following a purchase from 02/06/2024
very good ..
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 03/06/2024
Very good
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Michel B.
Rating: 5 out of 5
following a purchase from 01/06/2024
Very good quality wood Conforms to photos Speed of dispatch
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romain L.
Rating: 5 out of 5
following a purchase from 02/06/2024
Super merci
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Elisabeth C.
Rating: 5 out of 5
following a purchase from 02/06/2024
I'm always very happy with my surprise packages (ebony scraps) for my art projects.
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Michel P.
Rating: 5 out of 5
following a purchase from 31/05/2024
Excellent product
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THIERRY G.
Rating: 5 out of 5
following a purchase from 27/05/2024
Excellent
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ROBERT L.
Rating: 5 out of 5
following a purchase from 28/05/2024
I THANK YOU FOR THE PIECES THAT I RECEIVED CORDIALLY YOUR ROBERT LECHEVALLIER
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thierry G.
Rating: 5 out of 5
following a purchase from 29/05/2024
Great choice of material, top delivery.
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Angel S.
Rating: 5 out of 5
following a purchase from 26/05/2024
Fast delivery and excellent customer service!
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Lionel B.
Rating: 5 out of 5
following a purchase from 22/05/2024
Fast shipment, goods as described /! for Swiss customers, additional charges apply (in my case ~35.- CHF)
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Sébastien M.
Rating: 5 out of 5
following a purchase from 22/05/2024
quality materials, top-notch staff.
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Marc M.
Rating: 5 out of 5
following a purchase from 23/05/2024
SUPER!!!
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alain B.
Rating: 5 out of 5
following a purchase from 23/05/2024
as always, total satisfaction with the product and delivery times
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Didier ou Claudine H.
Rating: 5 out of 5
following a purchase from 22/05/2024
Perfect
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JUAN MANUEL A.
Rating: 5 out of 5
following a purchase from 22/05/2024
Perfect!
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Martin B.
Rating: 5 out of 5
following a purchase from 21/05/2024
the order arrived well packaged and the delivery to the UK was fast
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Bernard O.
Rating: 5 out of 5
following a purchase from 18/05/2024
Very good
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Gautier H.
Rating: 5 out of 5
following a purchase from 20/05/2024
Always beautiful, quality products.
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DOMINIQUE C.
Rating: 5 out of 5
following a purchase from 19/05/2024
Impeccable as usual very good service and welcome nothing to complain about
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Stéphane K.
Rating: 5 out of 5
following a purchase from 17/05/2024
Always perfect!
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Matthieu F.
Rating: 5 out of 5
following a purchase from 17/05/2024
Smooth order and delivery, so top notch.
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Annie M.
Rating: 1 out of 5
following a purchase from 19/05/2024
Scam. Wood scraps just good enough to light the barbecue. Not usable for making or engraving small wooden objects.
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Denis R.
Rating: 5 out of 5
following a purchase from 16/05/2024
A little reductive when it comes to the size of some mammoth wafers, but still quality and professionalism. Thank you.
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Stephen S.
Rating: 5 out of 5
following a purchase from 02/05/2024
Excellent product as described, would definitely buy from this company again, however did take longer than said to be delivered
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Bertrand B.
Rating: 5 out of 5
following a purchase from 19/05/2024
Always fast delivery with no surprises. Quality products.
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BENOIT M.
Rating: 5 out of 5
following a purchase from 17/05/2024
Always at the top. Quality materials, very professional company, very good advice.
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françois D.
Rating: 5 out of 5
following a purchase from 18/05/2024
A very large selection of wafers with innovative products. Very good
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Michel M.
Rating: 5 out of 5
following a purchase from 18/05/2024
Very good
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Franck M.
Rating: 5 out of 5
following a purchase from 18/05/2024
Nickel
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manfred P.
Rating: 5 out of 5
following a purchase from 17/05/2024
Mercorne , a must. Good team, good products, full of novelties. What could be better?
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Benjamin G.
Rating: 5 out of 5
following a purchase from 17/05/2024
Thank you very much
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patrick B.
Rating: 5 out of 5
following a purchase from 16/05/2024
compliant and fast, so perfect!
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Didier B.
Rating: 5 out of 5
following a purchase from 16/05/2024
A company on a human scale, with such responsive contact that we're always on the lookout for a solution.
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thierry D.
Rating: 5 out of 5
following a purchase from 14/05/2024
very satisfied with the merchandise received . conforms to the description .
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Yannick L.
Rating: 5 out of 5
following a purchase from 13/05/2024
Items received promptly and conform
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François H.
Rating: 5 out of 5
following a purchase from 14/05/2024
The damask order was delivered on time as expected in impeccable packaging.
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Alain R.
Rating: 4 out of 5
following a purchase from 13/05/2024
Good for wafers but received with a large block of Padouk 300 gr unusable
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Mikael B.
Rating: 5 out of 5
following a purchase from 10/05/2024
As professional as ever
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Philippe P.
Rating: 5 out of 5
following a purchase from 09/05/2024
Fast, quality shipping
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