Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 2, 3, 4 and 5 stars

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ulrich T.

Published on 02/11/2023 à 12h58 following a purchase from 17/10/2023

The woods are always beautiful! Fast turnaround and delivery, top-notch!

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JOSYANE M.

Published on 02/11/2023 à 10h02 following a purchase from 17/10/2023

EVERYTHING GOES SMOOTHLY . CAREFUL AND FAST SHIPPING .

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PATRICK D.

Published on 01/11/2023 à 22h36 following a purchase from 17/10/2023

Benoît and Olivier welcome you with a smile, offer advice and a huge choice.

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Alessandro I.

Published on 01/11/2023 à 11h16 following a purchase from 16/10/2023

Order arrived as expected, no complains.

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alain B.

Published on 31/10/2023 à 15h03 following a purchase from 14/10/2023

Very serious and responsive company; I am completely satisfied.

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Frederic R.

Published on 31/10/2023 à 10h18 following a purchase from 15/10/2023

Quality products, carefully packaged. Fast delivery.

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PHILIPPE F.

Published on 31/10/2023 à 09h58 following a purchase from 15/10/2023

Hello, Perfect service, quality and delivery time. Have a nice day.

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Bernard A.

Published on 30/10/2023 à 10h59 following a purchase from 14/10/2023

Serious service provider

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claude G.

Published on 29/10/2023 à 10h02 following a purchase from 13/10/2023

Perfect

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David P.

Published on 29/10/2023 à 07h21 following a purchase from 13/10/2023

Beautiful store and beautiful cutlery material. I recommend

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XAVIER F.

Published on 28/10/2023 à 20h23 following a purchase from 13/10/2023

Nickel, as usual

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annie K.

Published on 28/10/2023 à 17h14 following a purchase from 13/10/2023

The premises are magnificent and the people who welcome us are very friendly and helpful.

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ERIC D.

Published on 28/10/2023 à 16h44 following a purchase from 13/10/2023

top as usual

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gregoire V.

Published on 28/10/2023 à 05h31 following a purchase from 12/10/2023

Purchase made directly at the La Monnerie le Montel store

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marc R.

Published on 27/10/2023 à 11h49 following a purchase from 11/10/2023

Good, except for the difference in shade on the same reference already ordered ( oak stabilized raffir )

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Pierre A.

Published on 26/10/2023 à 12h46 following a purchase from 08/10/2023

It's easy to find what you're looking for, with interesting information about metal in particular. I received my orders promptly every time 👍🏻

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Frank L.

Published on 26/10/2023 à 09h11 following a purchase from 10/10/2023

Disappointed with my last order, as the quality of the wood received was partially mediocre. Would never recommend again. Frank

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Response from Mercorne Published on 06/11/2023

Hello,
We're very sorry to hear about your experience with this latest order.
have a nice day

Gintare S.

Published on 25/10/2023 à 07h42 following a purchase from 07/10/2023

Love the quality and received very quickly

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marie-christine M.

Published on 24/10/2023 à 20h31 following a purchase from 06/10/2023

Very good site

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Thien N.

Published on 24/10/2023 à 19h25 following a purchase from 07/10/2023

Products you can't find anywhere else and impeccable customer service. Thank you so much!

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Stéphane B.

Published on 24/10/2023 à 16h07 following a purchase from 07/10/2023

I'm always very satisfied with my orders from Mercorne, including the speed of shipment.

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Frédéric D.

Published on 24/10/2023 à 15h28 following a purchase from 07/10/2023

Complete order and top delivery. Thank you

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Frédéric R.

Published on 24/10/2023 à 15h00 following a purchase from 06/10/2023

Top items, and the same team, mr and mrs are very nice on the shows 😜

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Gregory V.

Published on 24/10/2023 à 14h54 following a purchase from 06/10/2023

Perfect :)

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marcel C.

Published on 22/10/2023 à 08h28 following a purchase from 02/10/2023

Roger, thank you

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Olivier R.

Published on 22/10/2023 à 06h59 following a purchase from 30/09/2023

Very good

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Sébastien D.

Published on 21/10/2023 à 19h18 following a purchase from 03/10/2023

Very good product

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THIERRY G.

Published on 21/10/2023 à 17h33 following a purchase from 04/10/2023

Always so much choice, fast shipping.

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PATRICK T.

Published on 21/10/2023 à 15h22 following a purchase from 05/10/2023

very professional sign

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Yoann R.

Published on 21/10/2023 à 10h09 following a purchase from 05/10/2023

Perfect thanks

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laurent V.

Published on 21/10/2023 à 08h58 following a purchase from 05/10/2023

compliant

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VINCENT C.

Published on 20/10/2023 à 10h58 following a purchase from 04/10/2023

Satisfied with my first order from MERCORNE.

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Willy F.

Published on 19/10/2023 à 11h04 following a purchase from 03/10/2023

Top-notch, as always!

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René L.

Published on 19/10/2023 à 09h48 following a purchase from 03/10/2023

very fast deliveries and, above all, high-quality goods at top prices

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christophe L.

Published on 18/10/2023 à 17h46 following a purchase from 30/09/2023

Perfect

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Michäel H.

Published on 18/10/2023 à 11h14 following a purchase from 02/10/2023

Comprehensive catalog, attractive prices and fast processing and shipping: Nickel!

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Florian L.

Published on 18/10/2023 à 09h49 following a purchase from 02/10/2023

First order on this site and not the last, everything arrived quickly, products of super quality. I recommend this site to everyone.

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daniel B.

Published on 18/10/2023 à 08h47 following a purchase from 29/09/2023

WELL

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Antoine P.

Published on 17/10/2023 à 21h04 following a purchase from 29/09/2023

Satisfied

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Vincent L.

Published on 17/10/2023 à 15h59 following a purchase from 28/09/2023

Product conforms to specifications, 1 of the 6 horns is damaged but usable.

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