Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 2, 3, 4 and 5 stars

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Jacques P.

Published on 28/09/2023 à 08h50 following a purchase from 31/08/2023

great quality as usual!

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André R.

Published on 27/09/2023 à 19h06 following a purchase from 10/09/2023

No worries, fast delivery, quality products.

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FREDERIC D.

Published on 27/09/2023 à 10h47 following a purchase from 11/09/2023

Always very professional and fast delivery 👍

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Laurent B.

Published on 27/09/2023 à 10h04 following a purchase from 10/09/2023

super site, fast delivery, very good material to make beautiful work and perfect communication I recommend this site!

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Frederic D.

Published on 27/09/2023 à 09h52 following a purchase from 11/09/2023

Fast, attentive service 👍

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Renan C.

Published on 27/09/2023 à 09h40 following a purchase from 11/09/2023

Satisfied, as usual with Mercorne 😊

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Fabrice V.

Published on 26/09/2023 à 18h51 following a purchase from 09/09/2023

Very good site, order arrived quickly

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Eric D.

Published on 26/09/2023 à 18h10 following a purchase from 09/09/2023

good service and the item met my expectations

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Stan J.

Published on 26/09/2023 à 16h06 following a purchase from 08/09/2023

Very satisfied with the products I recommend

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Frédéric M.

Published on 26/09/2023 à 12h12 following a purchase from 10/09/2023

Always received very good quality products.

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didier B.

Published on 26/09/2023 à 11h50 following a purchase from 08/09/2023

Satisfied

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patrice C.

Published on 26/09/2023 à 11h43 following a purchase from 09/09/2023

Satisfied with my order

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GR S.

Published on 24/09/2023 à 00h40 following a purchase from 06/09/2023

Too bad there are no photos of the items ordered in the order summary (on the account and in the e-mail).

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Mauro D.

Published on 23/09/2023 à 13h05 following a purchase from 05/09/2023

I'm sorry there aren't any ebony inserts.

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Marie H.

Published on 23/09/2023 à 11h04 following a purchase from 07/09/2023

I've always been very satisfied with Mercorne, I just find that they respond a little to requests but maybe they're overwhelmed / and my last package a little disappointed with the quality of the hybrid received when I had put in notation that I wanted one with nice veining. But in any case, Mercorne always satisfies my requests, and I've been happy to work with them since the beginning.

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laurent M.

Published on 22/09/2023 à 19h31 following a purchase from 05/09/2023

All products received on time...

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Vincent P.

Published on 22/09/2023 à 08h34 following a purchase from 06/09/2023

Delivery confirmed and fast

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Mehaule A.

Published on 22/09/2023 à 05h04 following a purchase from 05/09/2023

apart from confusing my first and last names, I'm satisfied with my purchase! admittedly, I might have liked to look at the other products, but the company is not at fault!

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PATRICK V.

Published on 21/09/2023 à 19h33 following a purchase from 05/09/2023

Perfect. No complaints

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Michel H.

Published on 21/09/2023 à 18h02 following a purchase from 04/09/2023

A warm welcome that makes you want to come back again, especially as the exhibition is a dream come true!

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Damien S.

Published on 21/09/2023 à 11h49 following a purchase from 05/09/2023

Super quality, thank you

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Benjamin K.

Published on 21/09/2023 à 11h43 following a purchase from 04/09/2023

Great Shop. Great products.

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Denis R.

Published on 20/09/2023 à 20h31 following a purchase from 03/09/2023

Good, just as I expected

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Rene M.

Published on 20/09/2023 à 18h01 following a purchase from 04/09/2023

Always perfect.

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Edouard M.

Published on 20/09/2023 à 10h18 following a purchase from 01/09/2023

Small problem with the items in my order. Customer service was impeccable. Thank you

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Gilles P.

Published on 20/09/2023 à 10h04 following a purchase from 04/09/2023

Nothing to report... good quality as expected!

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Pascal L.

Published on 20/09/2023 à 08h31 following a purchase from 04/09/2023

Well-packaged products Quality delivered Fast delivery

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david S.

Published on 20/09/2023 à 07h12 following a purchase from 01/09/2023

quality product, fast delivery, often good value for money

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Roland B.

Published on 19/09/2023 à 16h47 following a purchase from 02/09/2023

Superb equipment and delivery ok Thank you

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Willem D.

Published on 19/09/2023 à 15h50 following a purchase from 03/09/2023

Everything as expected, always a pleasure to shop here.

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Fabrice B.

Published on 19/09/2023 à 15h37 following a purchase from 01/09/2023

Very fast shipping, products as expected, shipping costs contained. Very good

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thierry F.

Published on 19/09/2023 à 15h36 following a purchase from 01/09/2023

Fast, safe, serious, always listening . when you come to the site of La Monnerie always good advice! Don't change a thing !!!

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michel F.

Published on 19/09/2023 à 15h23 following a purchase from 02/09/2023

Super delivery within a week by mondial Relay

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Jérémy C.

Published on 17/09/2023 à 16h20 following a purchase from 30/08/2023

Wonderful choice of precious woods! Thank you

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Yann T.

Published on 17/09/2023 à 06h09 following a purchase from 31/08/2023

Delivery ok, the seller cares about the delivery.

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laurent F.

Published on 16/09/2023 à 17h59 following a purchase from 28/08/2023

beautiful flattened horns, easy to work even if not quite flat . Nice work .

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santi C.

Published on 16/09/2023 à 09h07 following a purchase from 31/08/2023

Always on top

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Fabrice P.

Published on 14/09/2023 à 12h34 following a purchase from 29/08/2023

Fast

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Steve D.

Published on 13/09/2023 à 10h45 following a purchase from 25/08/2023

The steel bar received was twisted into the shape of the board on which it was delivered.

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Response from Mercorne Published on 15/09/2023

Hello,
We apologize for the inconvenience.
the following code will generate a 10 euro discount on your next order
code 7X2IITJE
with kind regards,
olivier

jean-philippe P.

Published on 13/09/2023 à 08h41 following a purchase from 28/08/2023

I received my order very quickly

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