Customer reviews of Mercorne

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 2, 3, 4 and 5 stars

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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
The originality and quality of the products, the reasonable prices and the seriousness of the service.
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Response from Mercorne
Thank you for your feedback
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Good advice, fast, efficient.
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Response from Mercorne
We try to answer as well as possible to all your requests See you soon on mercorne.fr
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
short
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
perfect, great choice, very professional!!!
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Response from Mercorne
We try to have a diverse range of materials See you soon on mercorne.fr
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
always good advice, very fast, excellent products!
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Response from Mercorne
Thank you for your feedback
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
Great choice and quality. Mercorne team at the top and always available. I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2022
Bought pieces of wood for knife handles at low prices, different species...and made a quiz for the kids! A success: touch, sight, smell, color, density, ... plus world geography! Enough to fascinate us...I will enlarge the collection, thanks Mercorne
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Response from Mercorne
We thank you for your opinion See you soon on mercorne.fr
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
helpful and available ... top !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
The quality of the products, delivery in Belgium and can be improved the small plates in croite of horn of belier because the last delivery they were not right and I lost bcp of materials ?? otherwise very satisfied ??
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Good online store with very nice products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Very responsive, very good quality product, I highly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
Very fast shipping Beautiful ironwood burr insert Everything was perfect
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/08/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
No major purchase to judge further.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
the store is very pleasant with the products well visible and the friendly reception
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Product conforms, fast shipping, only good stuff
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Response from Mercorne
Thank you for your comment See you soon on mercorne.fr
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
Warm welcome, available staff and great store.
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Response from Mercorne
Hello, thank you for this beautiful comment.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 19/07/2022
the ordered inserts are thin and twisted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Great!
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