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A
Rating: 4 out of 5
high price but very good quality stok maintenance without problem fast and careful shipping I remain faithful to mercore.
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Customer reviews of Mercorne
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
Summary of reviews
Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Great!
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A
Rating: 3 out of 5
The article that I received to a noeu I lost a lot of material for the price it is not normal otherwise the magnifying glass of drown is correct
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A
Rating: 2 out of 5
I received 1 kg of wood scraps, in bulk, without any precision when the species, I do not know the name, nor the origin of the parts on which I will work, it is a pity.
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A
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
Very good choice Fast delivery But the prices are a bit high
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A
Rating: 3 out of 5
I had a lot of problems with mammoth molars, I explained my worries at the Lyon show, I don't think the person at the mercorne booth was interested?
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Response from Mercorne
Hello, can you explain to me what your problem is?
A
Rating: 4 out of 5
Fast shipping, good quality materials overall. Some products shipped are not suitable (twisted wood, horn looking more like a waste than a real set of plates) when others are extremely satisfactory. This lack of consistency would really be improved and it would be perfect
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Response from Mercorne
Hello, thank you for your comment. We strive to maintain consistent quality throughout our product line. We will continue to provide you with quality products. Thank you and have a nice day.
A
Rating: 4 out of 5
At the top!
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A
Rating: 3 out of 5
Great!
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A
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
fast shipping, nice materials.
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A
Rating: 4 out of 5
At the top!
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A
Rating: 3 out of 5
Great!
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A
Rating: 4 out of 5
choice and quality
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A
Rating: 4 out of 5
Hello customer since many years I appreciate the kindness of the advisers the presentation of the products and the broad choice of these last. This being said a detail which has its importance in this period of purchasing power it seems to me that certain materials are unaffordable. Sincerely Georges .p
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A
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
At the top!
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A
Rating: 4 out of 5
Great!
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A
Rating: 3 out of 5
Some products have defects not visible on the photos (knot, crack, worm hole ...) Overall the prices are correct, but it is possible to find a good part of your products yesterday for less expensive. I had also asked BEFORE buying some specific products (mamouth molar) if I could have a certificate of authenticity and the origin of the product. I was told yes, no problem. Almost 2 years and a number of reminders later, still no certificate (or even no answer), result: without certificate, my customers do not want it...
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Response from Mercorne
Hello, we strive to take pictures in the best way, we have hired a professional photographer in this sense to offer quality photos. I will immediately send you a certificate of authenticity. Beautiful day
A
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
The choice is really important a real plus, the photos correspond to the products. Sometimes the ranges are a bit expensive but certainly explained by the rarity or the work done.
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A
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
large choice of materials and good quality
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Response from Mercorne
Thank you very much for your opinion :)
A
Rating: 4 out of 5
The choice
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A
Rating: 3 out of 5
The product is much clearer in real than in picture, I would have liked it much more black, as indicated by its reference, disappointed....
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Response from Mercorne
Hello, I'm sorry to hear that, depending on the settings of your computer a color difference is possible. We take the background (pure white) as a standard base for our colors.