Customer reviews of Mercorne

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 237 published reviews
5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
helpful and available ... top !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
The quality of the products, delivery in Belgium and can be improved the small plates in croite of horn of belier because the last delivery they were not right and I lost bcp of materials ?? otherwise very satisfied ??
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Good online store with very nice products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/09/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Very responsive, very good quality product, I highly recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
Very fast shipping Beautiful ironwood burr insert Everything was perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2022
No major purchase to judge further.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
the store is very pleasant with the products well visible and the friendly reception
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Product conforms, fast shipping, only good stuff
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Response from Mercorne
Thank you for your comment See you soon on mercorne.fr
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2022
Warm welcome, available staff and great store.
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Response from Mercorne
Hello, thank you for this beautiful comment.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
Great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2022
Very attentive staff. Great variety of products. The quality of certain products is to be improved, for example the teeth of warthog not very beautiful and very expensive, very few beautiful magnifying glasses in the plates...
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Response from Mercorne
Thank you for your feedback. We try to offer a wide range of materials, it is sometimes difficult for us to be at the best price on the whole range. We will do our best. Have a nice day.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Very large choice - trendy and innovative materials that gives a lot of ideas mercorne team always listening friendly and very commercant.
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Response from Mercorne
Thank you very much for your opinion. Beautiful end of day
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Fast delivery,order always perfect.very nice site and large choice
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Response from Mercorne
thank you for your comment we try to do our best to be as responsive as possible
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
User friendly and easy to use website and above all fast delivery. Product corresponds to what was expected.
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Response from Mercorne
thank you for your opinion
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
At the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Always at the service of the customer to propose quality materials Speed of delivery Very good I recommend to the whole world
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Response from Mercorne
Thank you for your feedback
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Great choice, quality products, very fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
A huge choice and a kind and patient support
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Response from Mercorne
Thank you for your comment, we try to be there to meet all your expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Great!
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Response from Mercorne
Thank you for your feedback
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