Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

Reviews 4 and 5 stars

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Acheteur vérifié

Published on 13/06/2022 à 04h57 following a purchase from 10/06/2022

Great!

Translated reviews

Response from Mercorne Published on 27/06/2022

Thank you for your feedback

Acheteur vérifié

Published on 11/06/2022 à 06h42 following a purchase from 27/05/2022

excellent house, warm welcome, very beautiful products, the new hall of presentation and sale in LA MONNERIE is superb difficult to do better

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Response from Mercorne Published on 27/06/2022

Thank you again for this great review We try to do our best to make our sales area as user friendly as possible

Acheteur vérifié

Published on 03/06/2022 à 17h13 following a purchase from 30/05/2022

At the top!

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Acheteur vérifié

Published on 03/06/2022 à 15h40 following a purchase from 29/05/2022

Great!

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Acheteur vérifié

Published on 03/06/2022 à 11h23 following a purchase from 28/05/2022

Beautiful products, pleasant and very friendly team, always available to explain and inform. Perfect.

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Response from Mercorne Published on 09/06/2022

Thank you for your feedback we try to be as responsive as possible to your needs

Acheteur vérifié

Published on 03/06/2022 à 07h47 following a purchase from 28/05/2022

Product selection and quality

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Response from Mercorne Published on 09/06/2022

Thank you for your comment

Acheteur vérifié

Published on 03/06/2022 à 06h39 following a purchase from 29/05/2022

Great!

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Acheteur vérifié

Published on 03/06/2022 à 05h37 following a purchase from 28/05/2022

Great!

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Acheteur vérifié

Published on 03/06/2022 à 04h25 following a purchase from 30/05/2022

a choice of crazy !!!! a welcome at the top !!!!

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Response from Mercorne Published on 09/06/2022

We try to have a wide range of products to satisfy our customers

Acheteur vérifié

Published on 02/06/2022 à 15h48 following a purchase from 27/05/2022

nothing better everything is top

Translated reviews

Response from Mercorne Published on 09/06/2022

Thank you very much for your opinion

Acheteur vérifié

Published on 02/06/2022 à 06h26 following a purchase from 27/05/2022

Great!

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Acheteur vérifié

Published on 31/05/2022 à 00h10 following a purchase from 28/05/2022

The welcome is great, we feel like a family. The advice is top notch. Thank you Mercone ??????????

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Response from Mercorne Published on 09/06/2022

We thank you for your opinion We try to welcome and inform our customers as well as possible

Acheteur vérifié

Published on 23/05/2022 à 05h17 following a purchase from 20/05/2022

At the top!

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Acheteur vérifié

Published on 18/05/2022 à 06h59 following a purchase from 17/04/2022

Very fast delivery and well packaged Very professional Thank you

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Response from Mercorne Published on 20/05/2022

Thank you for your feedback

Acheteur vérifié

Published on 15/05/2022 à 20h28 following a purchase from 12/05/2022

First visit in the new store A very nice welcome A real pleasure

Translated reviews

Response from Mercorne Published on 20/05/2022

We are glad you enjoyed your visit. We try to do our best to make the store as pleasant as possible

Acheteur vérifié

Published on 11/05/2022 à 08h48

Great!

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Acheteur vérifié

Published on 09/05/2022 à 05h04 following a purchase from 06/05/2022

Great!

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Acheteur vérifié

Published on 07/05/2022 à 09h34 following a purchase from 11/04/2022

At the top!

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Acheteur vérifié

Published on 05/05/2022 à 06h27 following a purchase from 28/04/2022

My email request was processed in record time, with 100% satisfaction!

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Response from Mercorne Published on 09/05/2022

Thank you for your comment

Acheteur vérifié

Published on 02/05/2022 à 11h26 following a purchase from 20/04/2022

For me, everything is fine, maybe a little faster delivery.

Translated reviews

Response from Mercorne Published on 02/05/2022

Thank you for your comment. we try to do our best in terms of product delivery. hope to see you soon on mercorne.fr

Acheteur vérifié

Published on 02/05/2022 à 08h31 following a purchase from 13/04/2022

Fast and compliant

Translated reviews

Response from Mercorne Published on 02/05/2022

Thank you for your opinion and we hope to see you soon on mercorne.ff

Acheteur vérifié

Published on 02/05/2022 à 07h22 following a purchase from 16/04/2022

Great!

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Acheteur vérifié

Published on 02/05/2022 à 06h16 following a purchase from 20/04/2022

Products in accordance with the order. Delivery in the:time foreseen with the messages of previous intervention. I recommend.

Translated reviews

Response from Mercorne Published on 02/05/2022

Thank you for your comment.

Acheteur vérifié

Published on 02/05/2022 à 05h55 following a purchase from 20/04/2022

Wide choice of materials, reasonable prices and very fast delivery..........Perfect

Translated reviews

Response from Mercorne Published on 02/05/2022

Thank you for this review and see you soon on mercorne.fr

Acheteur vérifié

Published on 02/05/2022 à 05h51 following a purchase from 18/04/2022

Fast delivery, well packaged products.

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Acheteur vérifié

Published on 25/04/2022 à 15h32 following a purchase from 17/04/2022

Bjr! salon de la Rochelle..... very good reception.

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Response from Mercorne Published on 26/04/2022

Thank you for your comment. We look forward to seeing you at the fairs.

Acheteur vérifié

Published on 23/04/2022 à 08h14 following a purchase from 12/04/2022

The service of this company is simply exceptional, the staff is attentive to your needs and the products offered are magnificent. I would recommend without hesitation.

Translated reviews

Response from Mercorne Published on 24/04/2022

Thank you for your opinion We try to do everything possible to advise and satisfy our customers

Acheteur vérifié

Published on 23/04/2022 à 07h15 following a purchase from 14/04/2022

Great!

Translated reviews

Response from Mercorne Published on 24/04/2022

Thank you for your feedback

Acheteur vérifié

Published on 22/04/2022 à 19h03 following a purchase from 11/04/2022

Great!

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Acheteur vérifié

Published on 21/04/2022 à 13h12 following a purchase from 09/04/2022

Very fast reception and quality products

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Response from Mercorne Published on 24/04/2022

Thank you for your comment See you soon on mercorne.fr

Acheteur vérifié

Published on 21/04/2022 à 12h40 following a purchase from 17/04/2022

Great!

Translated reviews

Acheteur vérifié

Published on 21/04/2022 à 07h39 following a purchase from 14/04/2022

Many choices, fast shipping, a little expensive on the shipments welcome to the relay service.

Translated reviews

Response from Mercorne Published on 21/04/2022

Thank you for your opinion Indeed, we are working on the shipping costs currently Good day

Acheteur vérifié

Published on 21/04/2022 à 06h08 following a purchase from 11/04/2022

As a customer for many years, Mercorne has never let me down. Products and services are impeccable. However, I would like to see more local wood species.

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Acheteur vérifié

Published on 21/04/2022 à 05h55 following a purchase from 17/04/2022

A serious and attentive team with beautiful products

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Acheteur vérifié

Published on 21/04/2022 à 04h45 following a purchase from 09/04/2022

Order shipped and received quickly. I will be back.

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Acheteur vérifié

Published on 20/04/2022 à 13h49 following a purchase from 16/04/2022

At the top!

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Response from Mercorne Published on 20/04/2022

Thank you very much for your opinion and see you soon on mercorne.fr

Acheteur vérifié

Published on 19/04/2022 à 09h05 following a purchase from 08/04/2022

Great!

Translated reviews

Response from Mercorne Published on 20/04/2022

Thank you for your comment

Acheteur vérifié

Published on 19/04/2022 à 07h37 following a purchase from 16/04/2022

Very good reception.

Translated reviews

Response from Mercorne Published on 20/04/2022

Thank you for your comment

Acheteur vérifié

Published on 19/04/2022 à 06h43 following a purchase from 16/04/2022

advice and choice

Translated reviews

Response from Mercorne Published on 20/04/2022

Thank you we try to do our best to satisfy you See you soon on mercorne.fr

Acheteur vérifié

Published on 17/04/2022 à 20h13 following a purchase from 02/04/2022

Great!

Translated reviews

Response from Mercorne Published on 18/04/2022

Thank you for your opinion We try to do our best to satisfy our customers See you soon on mercorne.fr