Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

5 star reviews

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Acheteur vérifié

Published on 23/04/2022 à 08h14 following a purchase from 12/04/2022

The service of this company is simply exceptional, the staff is attentive to your needs and the products offered are magnificent. I would recommend without hesitation.

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Response from Mercorne Published on 24/04/2022

Thank you for your opinion We try to do everything possible to advise and satisfy our customers

Acheteur vérifié

Published on 23/04/2022 à 07h15 following a purchase from 14/04/2022

Great!

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Response from Mercorne Published on 24/04/2022

Thank you for your feedback

Acheteur vérifié

Published on 22/04/2022 à 19h03 following a purchase from 11/04/2022

Great!

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Acheteur vérifié

Published on 21/04/2022 à 13h12 following a purchase from 09/04/2022

Very fast reception and quality products

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Response from Mercorne Published on 24/04/2022

Thank you for your comment See you soon on mercorne.fr

Acheteur vérifié

Published on 21/04/2022 à 12h40 following a purchase from 17/04/2022

Great!

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Acheteur vérifié

Published on 21/04/2022 à 07h39 following a purchase from 14/04/2022

Many choices, fast shipping, a little expensive on the shipments welcome to the relay service.

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Response from Mercorne Published on 21/04/2022

Thank you for your opinion Indeed, we are working on the shipping costs currently Good day

Acheteur vérifié

Published on 21/04/2022 à 06h08 following a purchase from 11/04/2022

As a customer for many years, Mercorne has never let me down. Products and services are impeccable. However, I would like to see more local wood species.

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Acheteur vérifié

Published on 21/04/2022 à 05h55 following a purchase from 17/04/2022

A serious and attentive team with beautiful products

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Acheteur vérifié

Published on 21/04/2022 à 04h45 following a purchase from 09/04/2022

Order shipped and received quickly. I will be back.

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Acheteur vérifié

Published on 20/04/2022 à 13h49 following a purchase from 16/04/2022

At the top!

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Response from Mercorne Published on 20/04/2022

Thank you very much for your opinion and see you soon on mercorne.fr

Acheteur vérifié

Published on 19/04/2022 à 09h05 following a purchase from 08/04/2022

Great!

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Response from Mercorne Published on 20/04/2022

Thank you for your comment

Acheteur vérifié

Published on 19/04/2022 à 07h37 following a purchase from 16/04/2022

Very good reception.

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Response from Mercorne Published on 20/04/2022

Thank you for your comment

Acheteur vérifié

Published on 19/04/2022 à 06h43 following a purchase from 16/04/2022

advice and choice

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Response from Mercorne Published on 20/04/2022

Thank you we try to do our best to satisfy you See you soon on mercorne.fr

Acheteur vérifié

Published on 17/04/2022 à 20h13 following a purchase from 02/04/2022

Great!

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Response from Mercorne Published on 18/04/2022

Thank you for your opinion We try to do our best to satisfy our customers See you soon on mercorne.fr

Acheteur vérifié

Published on 16/04/2022 à 09h35 following a purchase from 04/04/2022

a top team

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Response from Mercorne Published on 18/04/2022

Thank you for your comment A top customer too See you soon on mercorne.fr

Acheteur vérifié

Published on 16/04/2022 à 08h06 following a purchase from 03/04/2022

Great!

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Response from Mercorne Published on 18/04/2022

Thank you for your opinion. Have a nice evening.

Acheteur vérifié

Published on 15/04/2022 à 05h00 following a purchase from 03/04/2022

Great!

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Response from Mercorne Published on 15/04/2022

Thank you for your comment

Acheteur vérifié

Published on 11/04/2022 à 14h00 following a purchase from 28/03/2022

At the top!

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Acheteur vérifié

Published on 11/04/2022 à 05h20 following a purchase from 08/04/2022

Great!

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Acheteur vérifié

Published on 08/04/2022 à 08h11 following a purchase from 27/03/2022

impeccable service! for quality work!

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Response from Mercorne Published on 08/04/2022

Thank you for the photos of your achievements Good weekend

Acheteur vérifié

Published on 07/04/2022 à 18h22 following a purchase from 30/03/2022

Clear as usual

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Response from Mercorne Published on 08/04/2022

Thank you for leaving a review Wishing you a pleasant weekend

Acheteur vérifié

Published on 07/04/2022 à 14h50 following a purchase from 29/03/2022

Products conform to the photo, the speed of shipping, a wide choice of materials. Want to buy everything.

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Response from Mercorne Published on 08/04/2022

Do not hesitate Thank you for your opinion Hope to see you soon on mercorne.fr

Acheteur vérifié

Published on 07/04/2022 à 08h04 following a purchase from 30/03/2022

short

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Response from Mercorne Published on 07/04/2022

Thank you

Acheteur vérifié

Published on 07/04/2022 à 07h53 following a purchase from 30/03/2022

Very fast delivery and product conforms to my expectations

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Response from Mercorne Published on 07/04/2022

Thank you for your comment We try as much as possible to meet your expectations

Acheteur vérifié

Published on 05/04/2022 à 06h10

Beautiful wood, very fast shipping, staff attentive to needs :) I highly recommend

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Response from Mercorne Published on 06/04/2022

Thank you for your comments and photos of jewelry We remain at your disposal to best meet your expectations Good evening

Acheteur vérifié

Published on 01/04/2022 à 13h47 following a purchase from 16/03/2022

Producto de excelente calidad. It exceeded my expectations.

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Acheteur vérifié

Published on 31/03/2022 à 04h55 following a purchase from 24/03/2022

Professionalism

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Response from Mercorne Published on 06/04/2022

Thank you for leaving a review We do our best to be as responsive as possible and satisfy you as best as possible Good evening

Acheteur vérifié

Published on 29/03/2022 à 08h36 following a purchase from 12/03/2022

An irreproachable quality of products, a customer service that listens and gives good advice (thanks Olivier), very short delivery times, Mercorne is THE reference for knife makers! I still hope to see the return of thicker materials, but even without that the company is top notch!

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Acheteur vérifié

Published on 27/03/2022 à 13h36 following a purchase from 09/03/2022

A great variety of species and qualities available, fast and well packaged I recommend

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Acheteur vérifié

Published on 26/03/2022 à 06h09 following a purchase from 10/03/2022

Great!

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Acheteur vérifié

Published on 25/03/2022 à 15h23 following a purchase from 21/03/2022

Great!

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Acheteur vérifié

Published on 25/03/2022 à 09h03 following a purchase from 22/03/2022

Package delivered quickly, well packaged, tracking well managed ... Nothing to complain about!

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Acheteur vérifié

Published on 24/03/2022 à 09h52 following a purchase from 19/03/2022

Quick order. High quality materials.

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Acheteur vérifié

Published on 24/03/2022 à 05h31 following a purchase from 18/03/2022

This company is reactive, very efficient in the management of orders. An impeccable service with high quality products. Top notch!!!

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Acheteur vérifié

Published on 22/03/2022 à 05h20 following a purchase from 06/03/2022

Good products sometimes a little expensive.

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Acheteur vérifié

Published on 19/03/2022 à 09h28 following a purchase from 08/03/2022

Great!

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Acheteur vérifié

Published on 15/03/2022 à 09h52 following a purchase from 10/03/2022

Always satisfied with my orders, team always available and very professional, very fast delivery. I recommend Mercorne without any moderation.

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Acheteur vérifié

Published on 14/03/2022 à 07h56 following a purchase from 13/02/2022

Efficiency and speed. Beauty of the product purchased.

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Acheteur vérifié

Published on 11/03/2022 à 08h08 following a purchase from 07/03/2022

Fast, flexible and a wide range of products!

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Acheteur vérifié

Published on 10/03/2022 à 16h55 following a purchase from 23/02/2022

Lots of choices, quality products, very fast shipping.

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