Customer reviews of MES PETITES ETIQUETTES

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 587 published reviews
5 2 142 83% 4 324 13% 3 72 3% 2 22 1% 1 27 1%

Summary of reviews

The store consistently delivers labels that meet expectations with fast production and shipping, on-time arrival, and packages that arrive quickly. Customers highlight dependable quality and durability, noting labels last for years and hold up well, with visuals matching online previews and practical formats that suit different needs. The customer service experience is praised for friendliness, responsiveness, and helpful problem-solving, ensuring smooth orders and quick resolutions. Repeated orders and high satisfaction across multiple years emphasize reliability and value for money.

1 star review

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J
Julie H.
Rating: 1 out of 5
following a purchase from 24/08/2025
I did not receive my order.
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Severine G.
Rating: 1 out of 5
following a purchase from 02/03/2025
This is really a very low quality, I am disappointed.
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Response from MES PETITES ETIQUETTES
Hello Madam,
We use the highest quality of heat-adhesive material on the market. I think it is rather the uploaded photo as an illustration that was really very small that gives you this impression. I am sorry, and I remain at your disposal.
Valerie
MesPetitesEtiquettes
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Doriane L.
Rating: 1 out of 5
following a purchase from 26/10/2024
The quality, though written in Prenium quality, is catastrophic: the photos are absolutely not sharp. I had to make a video to prove that the photos were awful.
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Marine P.
Rating: 1 out of 5
following a purchase from 23/08/2024
Order placed on August 23rd sent on August 26th we are on September 07th and I still haven't received anything, after 3/4 email sent to customer service they offered to send me back my order even though I had asked for a refund because I wasn't able to use the labels for my child's school, in short my order was sent again today with 1 extra board offered, we'll see if I receive this order!
Given my experience with this site, I don't recommend it.
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Response from MES PETITES ETIQUETTES
Hello Madam, We've had the opportunity to discuss the postal problem you've encountered, and I'm sorry once again. Your order of Friday August 23rd, which was dispatched on the morning of Monday August 26th, suffered a postal hitch beyond our control. We have reshipped your order with a commercial gesture and a tracking number. I remain at your disposal. Valérie
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Aurélie G.
Rating: 1 out of 5
following a purchase from 08/12/2023
I received the wrong color labels, I'm disappointed.
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Fatouma M.
Rating: 1 out of 5
following a purchase from 07/12/2023
Labels arrived too late too bad.
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Sandra R.
Rating: 1 out of 5
following a purchase from 01/09/2023
Very disappointed, I never received my order nobody answered my phone or e-mail. Not professional at all! And a big scam!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/07/2022
I had taken the time to send a comment about changing the logo on my labels. My order arrived with a rotten logo with no explanation. Too bad!
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Response from MES PETITES ETIQUETTES
Hello Madam, We took the time to reply to you by e-mail to explain why we were unable to make this modification (we didn't have your entire image). I had also suggested that you return your labels to us so that we could remake them for you with all the desired elements. We haven't heard back from you. I remain at your disposal. Best regards, Valérie MesPetitesEtiquettes.com
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/05/2022
I paid extra to receive the labels quickly, but in the end I received them late.
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Response from MES PETITES ETIQUETTES
Hello Madam, I'm sorry for your dissatisfaction. You had selected tracked delivery in order to track your order. After verification, your order was dispatched by our workshop within 24 hours. La Poste took charge of your order on Saturday and delivered it to you on Tuesday morning (1.5 working days). Your dissatisfaction may be due to the fact that the weekend intervened between your order and receipt. I remain at your disposal to discuss the matter in person if you wish. Best regards, Valérie MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/08/2021
Disappointed with the rendering. On the mini xs labels, the family name is truncated at the "g" level. Only the top loop is visible, so it looks like a "a"
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/10/2020
Really very disappointed!!! I made a label with a photo of my husband and me for our daughter's Doudou. My god the photo is full of Pixel we do not even recognize. Trash on the spot. Really sad
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/08/2020
Ordered at the end of August and still not collected...very disappointed!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/08/2020
The labels did not arrive on time despite the extra charge for fast shipping.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/08/2020
Nice site but misleading product description.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2020
I strongly advise against it. I received my labels on a white background even though I had ordered them with a pink background. I was told that I couldn't see the pink because it was so light... 🤔 No sense of customer relations. To be avoided
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/07/2020
delivery arrived after my son left for camp (order placed on July 15, received on July 30!!!)
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Response from MES PETITES ETIQUETTES
Hello, I am sorry for the difficulties you have encountered with the Post Office. Your order was prepared and shipped from our workshops in less than 24 hours, because the Post Office took charge of your order on 16/07 (order of 15/07). I invite you to contact your local Post Office to find out what caused the problems. I remain at your disposal. Sincerely, Valérie of MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/07/2020
Order not what I ordered illegible good to throw in the trash. No customer service
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Response from MES PETITES ETIQUETTES
Hello, our customer service department is closed on Sundays. We received your many messages this Monday morning. After checking, your order is completely consistent with your product and your personalization. If you wanted a logo on the entire label, without text, the product you should have selected is the following : Photo label and logo (without text), not mini round sticker with text. I'll be happy to advise you. Valérie from MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/06/2020
They advertised D+1 delivery, which is why I ordered from this site. I got D+3 delivery.
Labels super hard to detach from the backing and pixelated colors, poor rendering.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2019
Null g
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/09/2019
We did not receive our order and never got a reply to our emails. Not at all serious.
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Response from MES PETITES ETIQUETTES
Hello, After checking, we haven't received any messages from you. You can contact our customer service directly from the website, via the 'Contact us' section. I remain at your disposal. Kind regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/08/2019
Order still not arrived and probably never sent. No feedback from customer service. Absolutely deplorable quality of service.
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Response from MES PETITES ETIQUETTES
Hello, After checking, your order was shipped and taken care of by the post office, less than 24 hours after your order. We have contacted you by email to check your details, but have not received confirmation from you. If a postal problem occurs, we will receive your order back, and will contact you the same day to reship your order immediately. I remain at your disposal. Valérie MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/08/2019
Labels not received after 10 days, CUSTOMER SERVICE HANGS UP ON THE CUSTOMER, Customer service staff not friendly and not looking for a solution. NOT RECOMMENDED TO AVOID
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Response from MES PETITES ETIQUETTES
Hello, After checking, your order was shipped and taken care of by the post office, less than 48 hours after your order. As mentioned by phone, if a postal problem occurs, we will receive your order back, and will contact you the same day in order to re-ship your order immediately. Our after-sales service has in no way hung up on you, but has set up a telephone appointment with your husband to review the follow-up this Friday, so I will call you back to find a solution together.
I'll call you back to work out a solution together. Valérie MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/02/2019
Null too small despite the large format Too expensive Can't see the photo
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Response from MES PETITES ETIQUETTES
Hello, I'm sorry to hear that you're having problems with the size of your labels. The dimensions of the labels are detailed in the product description, and your preview reflects your label before ordering.
However, please be aware that we can make "custom" orders when you have specific needs in terms of size, either of the label or of the photo. I remain at your disposal. Valérie MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/10/2018
No return policy "Customized orders do not have a return policy"
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/09/2018
Disappointed as the quality is not up to scratch
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2017
The delivery was ultra fast, the packaging impeccable with a little note from the company, the labels are pretty, magnificent even...but here goes...they don't fit! I find them in front of the door at home, at school, even before the first wash... Too bad, I took 2 packs, I paid for nothing and I have to start all over again...
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Response from MES PETITES ETIQUETTES
Hello, I'm sorry you're having trouble with your labels.
Your Object stickers are designed to adhere to all your small objects with a smooth, clean surface. Rough or porous surfaces won't do as well, and they're not designed for textiles.
For textiles, your order includes Clothing Sticks, which adhere to the composition labels (nonwovens) on garments, and are therefore resistant to around 40 washing machine cycles (max 60°). I'll be happy to help you find the cause of your problem and find a solution quickly. You can contact me directly via our contact form, or by telephone. Sincerely, Valérie from MesPetitesEtiquettes.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/09/2017
Fine
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Response from MES PETITES ETIQUETTES
Hello, I'm at your disposal if you'd like some advice on how to use your labels. Best regards, Valérie from MesPetitesEtiquettes.com
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