8.5/10
★★★★☆
based on 1883 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I did not receive my order due to 'an address problem' even though the address is correct as well as the name. I have already ordered from this site before and everything went well, I don't understand..

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Clara F.
purchased on 17/10/2021
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1 /5
★☆☆☆☆

Received the order after more than a month.

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Safa B.
purchased on 23/08/2021
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1 /5
★☆☆☆☆

I will give my opinion when I have received my package but to this day still nothing received. Order placed on July 15.

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Valérie C.
purchased on 15/07/2021
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1 /5
★☆☆☆☆

I used them for a day and since I used them, my eyes hurt, I would like to know why?

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Shojai Marziye@.
purchased on 07/07/2021
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1 /5
★☆☆☆☆

Bad choice for these lenses.

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Sondess B.
purchased on 01/05/2021
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1 /5
★☆☆☆☆

This is the third time I order. As always, my order was delayed.

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Rosa N.
purchased on 18/03/2021
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1 /5
★☆☆☆☆

The color does not match the description, the quality is the same as the cheapest lenses, so it's a bit more expensive. This lens has nothing special compared to its price.

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Simon O.
purchased on 06/03/2021
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1 /5
★☆☆☆☆

I don't like the color at all, I had a lot of issues with this lens website, I do not recommend it at all.

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Tassadit A.
purchased on 22/01/2021
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1 /5
★☆☆☆☆

I requested an exchange of my Lanty from customer service who did not respond.

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Ayfer G.
purchased on 16/12/2020
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1 /5
★☆☆☆☆

It's been 3 days I was supposed to receive my packages, I never received anything while I was told by email that my package was delivered.

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Brian M.
purchased on 03/11/2020
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1 /5
★☆☆☆☆

Meh, not great.

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Camille B.
purchased on 21/10/2020
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1 /5
★☆☆☆☆

4.

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J’adore Nadia A.m.
purchased on 05/10/2020
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1 /5
★☆☆☆☆

Hello, Jade is upset because she doesn't have her lenses, can you confirm that they will be there on time, thank you in advance Philippe Lopes.

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Philippe L.
purchased on 03/10/2020
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1 /5
★☆☆☆☆

Terrible lenses, not comfortable and not natural at all!

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Sarah G.
purchased on 09/08/2020
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1 /5
★☆☆☆☆

I asked to cancel my order since the delivery times were not respected. It took 15 days for me to hear about my order... I will return the product that I no longer need and that I received too late.

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Cécile S.
purchased on 26/06/2020
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1 /5
★☆☆☆☆

Not received yet.

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Isabelle T.
purchased on 06/07/2020
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1 /5
★☆☆☆☆

I am disappointed, it doesn't suit me.

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Abinaya T.
purchased on 28/06/2020
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1 /5
★☆☆☆☆

One of the lenses hurts a lot, impossible to wear it for more than 2 minutes, I contacted through the contact form, I am waiting for a response.

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Rihab T.
purchased on 09/06/2020
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1 /5
★☆☆☆☆

Order received.

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Valérie G.
purchased on 26/04/2020
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1 /5
★☆☆☆☆

There is a big problem with the color of your lenses, it does not match at all with what you offer, I am very disappointed to spend such an amount to throw them in the trash.

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Pourquoi Modifier Je Réclame Mon Remboursement.
purchased on 03/05/2020
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1 /5
★☆☆☆☆

Very dissatisfied with customer service. I clearly do not recommend. Almost a month to receive my package with countless requests for a refund. They also do not want to publish my review, which they keep asking me to change, probably to have only positive reviews.

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Sabrina B.
purchased on 24/03/2020
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1 /5
★☆☆☆☆

Delivery too long! Order from December 26 still not arrived by January 8!

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Christelle P.
purchased on 26/12/2019
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1 /5
★☆☆☆☆

Hello, The rating is almost zero because I have not yet received my product knowing that you sell a fast service. FOR MY PART THE RATING IS ZERO.

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Graziella M.
purchased on 29/12/2019
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1 /5
★☆☆☆☆

Top-notch customer service, very attentive, I recommend 100% and super generous.

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Sabrina H.
purchased on 03/12/2019
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1 /5
★☆☆☆☆

Order never received but paid. The return from the site is: the package has been delivered.

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Christophe C.
purchased on 08/10/2019
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1 /5
★☆☆☆☆

I still haven't received it and your site is not up to date, you say in stock but ultimately you don't have them very disappointed.

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Brigitte P.
purchased on 06/06/2019
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1 /5
★☆☆☆☆

I did not receive the product 😡😡😡

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Chahrazed S.
purchased on 19/06/2019
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1 /5
★☆☆☆☆

0 The site is not up to date. These lenses no longer exist. They called me to tell me and I asked to cancel the order. No cancellation email or refund. I paid but I have not yet been refunded. I opened an 'incident' with Paypal to request a refund.

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Adrianna L.
purchased on 24/04/2019
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1 /5
★☆☆☆☆

I am very disappointed, the lenses are not the same color as proposed on the site. I wore them for 2 minutes, they hurt me a lot, my eyes are filled with veins and red while I am used to wearing them.

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Nabila G.
purchased on 30/03/2019
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1 /5
★☆☆☆☆

I have not received my order, I am still waiting. I am very disappointed.

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Nathalie F.
purchased on 18/02/2019
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1 /5
★☆☆☆☆

I received a product that does not match what I ordered.

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Kadija S.
purchased on 20/12/2018
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1 /5
★☆☆☆☆

Order never received.

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Mehdy B.
purchased on 13/11/2018
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1 /5
★☆☆☆☆

Too bad too much transparency and since I have light eyes the result is not great I am very disappointed.

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David F.
purchased on 08/09/2018
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1 /5
★☆☆☆☆

Not satisfied with this purchase, except for Halloween these lenses are a scary color!

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Nès R.
purchased on 06/02/2018
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1 /5
★☆☆☆☆

The delivery nothing to say.

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Hayat B.
purchased on 27/06/2017
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