★★★★☆
based on 1883 reviews published
Latest negative customer reviews
I did not receive my order due to 'an address problem' even though the address is correct as well as the name. I have already ordered from this site before and everything went well, I don't understand..
Received the order after more than a month.
I will give my opinion when I have received my package but to this day still nothing received. Order placed on July 15.
I used them for a day and since I used them, my eyes hurt, I would like to know why?
Bad choice for these lenses.
This is the third time I order. As always, my order was delayed.
The color does not match the description, the quality is the same as the cheapest lenses, so it's a bit more expensive. This lens has nothing special compared to its price.
I don't like the color at all, I had a lot of issues with this lens website, I do not recommend it at all.
I requested an exchange of my Lanty from customer service who did not respond.
It's been 3 days I was supposed to receive my packages, I never received anything while I was told by email that my package was delivered.
Meh, not great.
4.
Hello, Jade is upset because she doesn't have her lenses, can you confirm that they will be there on time, thank you in advance Philippe Lopes.
Terrible lenses, not comfortable and not natural at all!
I asked to cancel my order since the delivery times were not respected. It took 15 days for me to hear about my order... I will return the product that I no longer need and that I received too late.
Not received yet.
I am disappointed, it doesn't suit me.
One of the lenses hurts a lot, impossible to wear it for more than 2 minutes, I contacted through the contact form, I am waiting for a response.
Order received.
There is a big problem with the color of your lenses, it does not match at all with what you offer, I am very disappointed to spend such an amount to throw them in the trash.
Very dissatisfied with customer service. I clearly do not recommend. Almost a month to receive my package with countless requests for a refund. They also do not want to publish my review, which they keep asking me to change, probably to have only positive reviews.
Delivery too long! Order from December 26 still not arrived by January 8!
Hello, The rating is almost zero because I have not yet received my product knowing that you sell a fast service. FOR MY PART THE RATING IS ZERO.
Top-notch customer service, very attentive, I recommend 100% and super generous.
Order never received but paid. The return from the site is: the package has been delivered.
I still haven't received it and your site is not up to date, you say in stock but ultimately you don't have them very disappointed.
I did not receive the product 😡😡😡
0 The site is not up to date. These lenses no longer exist. They called me to tell me and I asked to cancel the order. No cancellation email or refund. I paid but I have not yet been refunded. I opened an 'incident' with Paypal to request a refund.
I am very disappointed, the lenses are not the same color as proposed on the site. I wore them for 2 minutes, they hurt me a lot, my eyes are filled with veins and red while I am used to wearing them.
I have not received my order, I am still waiting. I am very disappointed.
I received a product that does not match what I ordered.
Order never received.
Too bad too much transparency and since I have light eyes the result is not great I am very disappointed.
Not satisfied with this purchase, except for Halloween these lenses are a scary color!
The delivery nothing to say.