★★★★☆
based on 1883 reviews published
Latest neutral customer reviews
I am mixed about these lenses, in terms of color there is nothing to say excellent as I wanted but I am very disappointed with the vision I have with them because they are not great in terms of visibility, I don't see better than my old lenses up close or far knowing that I am nearsighted and astigmatic so I am a bit in doubt, rating 6/10.
Hello, I am not at all satisfied because I ordered a pair of grey olive lenses and you sent me a pair of cloudy grey lenses 😡. Can you do something about it? .
Very fast delivery.
Delivery time a bit long. Very responsive customer service.
Very fast delivery but lenses too dark compared to the image.
Reactive customer service. Delivery 4 days and the lenses disappointing.
The delivery took almost 20 days, my downside!
I am disappointed, it does not look at all like in the photo.
The delivery time is long and tracking is not possible, it was written shipped on June 14, while the post told me it was June 17.
Order redone after a 50% discount voucher. The first lenses ordered were completely transparent, even though I have very light blue eyes. Initial item non-compliant and refund impossible. Naturally, it's disappointing.
I did not receive the lenses I ordered, so I am very disappointed, I had ordered amber gray lenses and received bright blue ones, moreover, unlike the image, it gives a doll effect, not natural at all. I sent an email for a refund but no refund if opened, while I don't see how one can know if the product is correct if it hasn't been tried on.
Did I go to the wrong site?
An order of €98 and not even a discount voucher for the next purchase 😢
I AM A LOYAL CUSTOMER BUT UNFORTUNATELY THIS TIME A BIT DISAPPOINTED BECAUSE NO REFUND POSSIBLE OR EXCHANGE. I WANTED TO TEST THE NEW AQUARELLA RANGE BUT I DID NOT LIKE THE RESULT.
Delivery too slow, more than a month.
Delivery within 48 hours!
I was eager to try them but I am disappointed and they will be thrown away because they are too obvious and not natural at all. They make vampire eyes. Too bad for me, €50 in the trash and these are my 3rd lenses ordered online that I can't wear so I'm stopping with that.
2.
No more.
Fast delivery. Disappointed with the rendering and comfort. But how to return the lenses when you had to try them to see the rendering and comfort? A quick response from customer service, friendly and relatively available but so far no concrete solutions found. I expect a lot because it is clear that the photos of the proposed colors do not reflect reality. Disappointed because I made 3 purchases in a row of different colors and still not satisfied!!!
Great regarding the product. Too bad the delivery is a bit long (more than 2 weeks from the order). Thank you.
Nothing to report.
Not natural enough, different result from the photo.
Hello, Sorry, the color does not match at all what I saw on the site. Second time I try and it doesn't work. This order and the previous one. Best regards.
Disappointed by the actual color of the lenses which is close to milky white, guaranteed supernatural effect, very unfortunate as this is the first time I am dissatisfied with one of the products on the site 😞
Good point: Fast delivery, I received my lenses in 3 days. However, the reality has nothing to do with the photo, one expects a fairly pigmented green that covers well the base color, but it’s false! The touch of green is too light on the lens which makes it so that on me (having chocolate brown eyes) the lenses are barely noticeable, if at all, you really have to pay attention, so girls with brown eyes who might be tempted, I do not recommend these.
Hello, well here I ordered it on this site, honestly it’s super good, very fast delivery, but regarding the colors, I don’t like them too much, they are way too light for me, I won’t even be able to wear them, I bought them for nothing. Very disappointing.
2.
Do not look very natural.
The lenses are really not the same as the "advertising" you do. It's a kind of misleading advertising. I took the ocean seduction lenses, I have very light hazel eyes that turn green and it gives me blue eyes only at the edge of the iris. Between the pupil and the edge of the iris, you can see the color of my natural eyes. Very disappointed. However, the quality of the packaging and the speed of shipping is remarkable.
Fast delivery but the product never again.
0.
I received my lenses according to my order and super quickly in 3 days!! I took them with top correction, the color is quite light but gives a natural effect, in short, satisfied with my purchase!!!
I am pleasantly surprised by the quality of the lenses, but so disappointed by the color! The color shown on the site does not match the actual color of the lenses at all! It is exactly the color of my eyes! I am very disappointed!
Does not match the color in the photo and looks not natural at all. It highlights the pupil of the eye.
The color is light yellow.
Beautiful color, magnificent! But vision problems at night and at sunset, reflections of the color dazzle me when I drive (small squares form around lamps and headlights). So impossible to wear them at night. The lens moves a lot in my eye when I blink, so not very comfortable & sometimes you can even see the color of the lens on the sides of your eye, it feels like you have dust in your eye, not pleasant at all.
The delivery was extremely fast, the item was compliant and perfectly packaged and protected. However, the site promises free delivery which is not really the case in the end, at least not for me it seems, while the amount was 79.90 and I live in a big city. And customer service never responded to me about this. Too bad.
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I ordered a pair of Solotica annual lenses on December 1, 2017, one of the two lenses no longer stays on the eye. I find the price excessive for a 6-month use!!! I made a phone complaint where I was treated very poorly and in the end, they hung up on me! I find this unacceptable, a deplorable customer service and I am not ready to recommend on your site! Thank you for following up on my complaint, being a loyal customer!