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G
Rating: 2 out of 5
The delay...
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Customer reviews of millapoignees
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 156 published reviews
Summary of reviews
The store consistently delivers fast shipping and on-time delivery, with many customers noting careful packaging and reliable, efficient service from the team. Product quality is praised across multiple reviews, highlighting sturdy, well-finished handles, beautiful and elegant designs, and items that align with descriptions and expectations. Customer service stands out for responsiveness and accommodation, with several mentions of helpful communication, assistance with redirects, and proactive problem-solving. The overall shopping experience is described as satisfying and dependable, with repeat orders and strong appreciation for value and presentation.
Reviews 1, 2 and 3 stars
Reset filtersH
Rating: 3 out of 5
The handle is very beautiful but the delivery time was doubled. I had ordered one handle to then order others but the delivery time worries me. It's a shame that the experience is spoiled by the delivery.
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J
Rating: 3 out of 5
Product ok but more than 15 days to receive items in stock is disappointing
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G
Rating: 3 out of 5
Hello, missing screws, I have to buy square ones at my own expense that meet the standards for the locks with parts to recover the width for the handles.
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M
Rating: 3 out of 5
a small object could have fit in a letter and been dropped in the mailbox
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P
Rating: 3 out of 5
Well arrived but error in my order !!
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K
Rating: 2 out of 5
The handle comes with a logo, barely visible in the images on the site, written nowhere, and apparently it's only on 2 colors out of nearly ten. I would never have ordered it if I had seen it, now I will see this logo every day for 10 years!
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M
Rating: 3 out of 5
The handle is very good, nothing to say. But the handles are a disaster.
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B
Rating: 3 out of 5
shipment not in accordance with the order. Returned and I am waiting for the correct shipment
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S
Rating: 3 out of 5
A tutorial to show how to change already installed handles would be wise.
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J
Rating: 1 out of 5
None
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D
Rating: 2 out of 5
A pair of handles ordered and paid for but only one arrived. The material is of high quality. A complete package would have been worth five stars despite a rather long delivery time.
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P
Rating: 2 out of 5
delivery time much too long
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S
Rating: 3 out of 5
The handle is okay, but missing the screw!
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P
Rating: 3 out of 5
Material of very good quality, well packaged, received on time but with an error on the model of rosettes (square instead of round).
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E
Rating: 2 out of 5
Very fast shipping, but not careful. Products much more expensive than in traditional stores and of the same or lower quality.
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S
Rating: 3 out of 5
I am missing the invoice
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L
Rating: 2 out of 5
Two defective handles out of the five ordered
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J
Rating: 3 out of 5
Delivery time too long!
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J
Rating: 3 out of 5
Customer service is off the mark, delay on the announced deadline, incomplete order... quality product but service not at all suited for a professional company constrained by a schedule
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V
Rating: 1 out of 5
Delay too long..
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S
Rating: 3 out of 5
Average finishes
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V
Rating: 3 out of 5
Very expensive for that
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S
Rating: 3 out of 5
Very beautiful handles and of good quality. Unfortunately, they were delivered with mounting screws rusted and some broke.
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A
Rating: 3 out of 5
The colors on the site are saturated, which makes the pink much less intense than expected! Too bad!
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V
Rating: 1 out of 5
I am very disappointed because I had requested a handle for a door pushing straight and I received a handle that seems upside down once installed!
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F
Rating: 1 out of 5
Delivery as expected but not enough precision on certain dimensions and the square of the handle is too long... Can I return the handles and get a credit to order other handles? Thank you for your response, Best regards Florent Lançon
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R
Rating: 1 out of 5
Handles supposedly for installation on all types of doors. We have never struggled so much. A disastrous design. Screws that must go through the metallic part of the mechanism in the door. I had to cut metallic parts on their system to adapt it. In the end, we managed but after a very long time and the finish is not perfect. The sturdiness of the handles is however of good quality.
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M
Rating: 3 out of 5
Very good
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M
Rating: 1 out of 5
Ordered model is ultimately not available so had to choose another model. Difficult to reach.
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D
Rating: 3 out of 5
Good quality product, easy to implement for experienced DIYers, however be careful with the delays. For me, more than 15 days late. At the end of the project, it's a significant setback. Good responsiveness from customer service after follow-up.
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S
Rating: 2 out of 5
Multiple errors in the order: omission / incorrect dimensions / items not corresponding to the description Despite a responsive customer service and several exchanges by email, some of the problems have not been resolved. I do not think I will recommend on this site.
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B
Rating: 1 out of 5
Poor quality! The paint is peeling.
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B
Rating: 1 out of 5
The handle not being suitable for my door, I wanted to return it. No return slip and no response by email or phone!!…
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B
Rating: 3 out of 5
The matte gold color is too yellow for me. Otherwise, nice handle.
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L
Rating: 3 out of 5
Pretty handles whose minimalist shape I appreciated. However, a bit disappointed by the material advertised as bronze when it is lacquered metal.
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A
Rating: 3 out of 5
The product is of very good quality. The delivery time was not respected.
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F
Rating: 3 out of 5
Handle conforms to the description, however the delivery time was very long, I finished my project 3 weeks before receiving the handle... So the project was delivered without the handle, had to go back to install it later.. Loss of stars for the delivery time.
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C
Rating: 3 out of 5
Very long shipping. Good product
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