Customer reviews of millapoignees

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 156 published reviews
5 1 042 90% 4 75 6% 3 24 2% 2 7 1% 1 8 1%

Summary of reviews

The store consistently delivers fast shipping and on-time delivery, with many customers noting careful packaging and reliable, efficient service from the team. Product quality is praised across multiple reviews, highlighting sturdy, well-finished handles, beautiful and elegant designs, and items that align with descriptions and expectations. Customer service stands out for responsiveness and accommodation, with several mentions of helpful communication, assistance with redirects, and proactive problem-solving. The overall shopping experience is described as satisfying and dependable, with repeat orders and strong appreciation for value and presentation.

Reviews 1 and 4 stars

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J
Jérémie B.
Rating: 4 out of 5
following a purchase from 23/01/2025
Delivery a bit long, but top quality and very clear assembly instructions.
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Jean Marc F.
Rating: 4 out of 5
following a purchase from 27/01/2025
The plates have nothing to do with my order but the handle was sufficient, too bad it was gray
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Didier H.
Rating: 4 out of 5
following a purchase from 24/01/2025
Nothing to report
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Samuel C.
Rating: 4 out of 5
following a purchase from 10/12/2024
The handles are of good quality. The delay between the order and shipping was a bit long and some supplied parts seem unnecessary, instructions to know their utility would have been helpful.
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Véronique A.
Rating: 1 out of 5
following a purchase from 19/11/2024
I am very disappointed because I had requested a handle for a door pushing straight and I received a handle that seems upside down once installed!
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Florent L.
Rating: 1 out of 5
following a purchase from 08/12/2024
Delivery as expected but not enough precision on certain dimensions and the square of the handle is too long... Can I return the handles and get a credit to order other handles? Thank you for your response, Best regards Florent Lançon
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Morgane L.
Rating: 4 out of 5
following a purchase from 27/11/2024
Handles of very good quality, well packaged, shipping times a bit long.
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Cedric R.
Rating: 4 out of 5
following a purchase from 01/12/2024
Very beautiful handles of good quality. However, be careful with the assembly which requires a lot of precision (to the millimeter) in the case of handles + rosettes. As a fairly good handyman, I spent about 1.5 hours per pair of handles.
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Richard B.
Rating: 1 out of 5
following a purchase from 29/11/2024
Handles supposedly for installation on all types of doors. We have never struggled so much. A disastrous design. Screws that must go through the metallic part of the mechanism in the door. I had to cut metallic parts on their system to adapt it. In the end, we managed but after a very long time and the finish is not perfect. The sturdiness of the handles is however of good quality.
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Martin J.
Rating: 1 out of 5
following a purchase from 06/11/2024
Ordered model is ultimately not available so had to choose another model. Difficult to reach.
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Alain B.
Rating: 4 out of 5
following a purchase from 02/10/2024
Fast and efficient
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Tanya R.
Rating: 4 out of 5
following a purchase from 22/09/2024
Very good quality product. Fast delivery and assured.
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Simon P.
Rating: 4 out of 5
following a purchase from 18/09/2024
The integrated handles I ordered meet my expectations. I would have liked a bit more choice in sizes and colors. Overall positive experience.
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Olivier B.
Rating: 4 out of 5
following a purchase from 03/07/2024
Products of good quality. The delivery time (several weeks) is completely ridiculous in 2024, probably because the site only accepts bank transfers rather than electronic payment on the site, too bad.
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Alan N.
Rating: 4 out of 5
following a purchase from 12/06/2024
Quality product but very long delivery time
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Guillaume Z.
Rating: 4 out of 5
following a purchase from 08/04/2024
A few errors corrected.
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Stephane B.
Rating: 4 out of 5
following a purchase from 03/01/2024
Very good product, delivery as expected
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Yannick H.
Rating: 4 out of 5
following a purchase from 03/01/2024
Very nice product and great quality. Thank you.
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Brigitte C.
Rating: 4 out of 5
following a purchase from 18/12/2023
Pretty and elegant handles
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Christophe L.
Rating: 4 out of 5
following a purchase from 04/12/2023
Beautiful quality product, delivered within a reasonable time. I recommend. Unfortunately, when ordering 10 handles, you receive 10 times the small BTR keys... It would be time for manufacturers to make small tool kits that they only include once per order, or even better to ask at the time of ordering if tools should be provided or not...
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claude R.
Rating: 4 out of 5
following a purchase from 17/11/2023
Good. But delivery times too long.
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GILLES Z.
Rating: 4 out of 5
following a purchase from 15/11/2023
Very beautiful products, massive and robust. Delivery times a bit long, but worth the wait given the quality.
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Julien P.
Rating: 4 out of 5
following a purchase from 06/08/2023
Delivery a bit long but very responsive customer service. I recommend.
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Adrien D.
Rating: 4 out of 5
following a purchase from 28/10/2023
Beautiful products. Some missing pieces in the package, but very responsive additional shipment.
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Brice S.
Rating: 1 out of 5
following a purchase from 29/09/2023
Poor quality! The paint is peeling.
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Beatrice G.
Rating: 1 out of 5
following a purchase from 28/09/2023
The handle not being suitable for my door, I wanted to return it. No return slip and no response by email or phone!!…
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delphine P.
Rating: 4 out of 5
following a purchase from 27/08/2023
Good value for money product
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Yi L.
Rating: 4 out of 5
following a purchase from 26/07/2023
these are quality products, but the delivery speed needs to be improved, it is really long. (sometimes) customer service is difficult to reach.
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Frédéric P.
Rating: 4 out of 5
following a purchase from 22/06/2023
No particular problem, we will see with use. I have extra products, how to return them? Xdt
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Philippe G.
Rating: 4 out of 5
following a purchase from 01/06/2023
Quality product, compliant with the website.
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Georges G.
Rating: 4 out of 5
following a purchase from 23/05/2023
Great choice and availability, it must be acknowledged that the delivery times are a bit long but the fact that we can order small quantities more than compensates for this inconvenience.
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Marie-Noëlle H.
Rating: 4 out of 5
following a purchase from 21/04/2023
Superb handles, I love them!! However, the shipping costs are high. I would like to place a new order but I'm hesitating....
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LAZAZI D.
Rating: 4 out of 5
following a purchase from 23/03/2023
Good products. Delivery a bit late.
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Nicolas T.
Rating: 4 out of 5
following a purchase from 10/01/2023
Beautiful material - fast delivery - but I made a mistake by choosing horizontal (flat) handles, very nice but requiring very fine adjustment to be properly horizontal... not easy...
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FREDERIC M.
Rating: 4 out of 5
following a purchase from 30/11/2022
Beautiful door handles and very friendly reception on the phone. Just a small delivery error
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NATHALIE B.
Rating: 4 out of 5
following a purchase from 26/07/2022
Good quality of the handles just a few hiccups with the delivery
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Bruno D.
Rating: 4 out of 5
following a purchase from 20/11/2022
Good choice, interesting products, a bit high prices but fast and well-executed delivery
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Christiane B.
Rating: 4 out of 5
following a purchase from 07/10/2022
Handle with an original design. Fast shipping, very well packaged item.
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Guillaume D.
Rating: 4 out of 5
following a purchase from 03/05/2022
Quality handle.
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Dote Léonard M.
Rating: 4 out of 5
following a purchase from 12/09/2022
Effective advice
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