Customer reviews of Milla Poignees

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 232 published reviews

Summary of reviews

The store consistently delivers fast, careful shipping and on-time delivery, with handles arriving well packaged and in line with descriptions. Customers highlight the wide selection of options, appealing designs, and high-quality materials, including durable, elegant handles that meet expectations and are easy to assemble. Service stands out for responsiveness, helpful communication, and smooth order handling, including efficient refunds and flexible address redirection. Overall, the experience is described as reliable, professional, and satisfying, with repeated praise for product quality and the thorough presentation of items.

2 star reviews

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J
Jean B.
Rating: 2 out of 5
following a purchase from 19/07/2026
The diameter of the handles is too small and therefore unesthetic. It's disappointing. You have good customer follow-up.
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Rachel M.
Rating: 2 out of 5
following a purchase from 23/06/2026
I received my order with a missing handle as well as items that had not been ordered. Unfortunately, I did not open it directly upon receiving it...
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Gregory G.
Rating: 2 out of 5
following a purchase from 26/06/2026
The delay...
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Joël C.
Rating: 2 out of 5
following a purchase from 29/05/2026
Good evening, I am still waiting for the rest of my order, still no news.
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Vivien M.
Rating: 2 out of 5
following a purchase from 20/04/2026
I am disappointed with the OVAL 1701 handles in black, indeed after 1 month of use the black paint is coming off at the level of the black insert that turns at the same time as the handle and therefore wears against the cover. It looks dirty as a result. I have a photo but no way to post it here.
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Kevin A.
Rating: 2 out of 5
following a purchase from 22/02/2026
The handle comes with a logo, barely visible in the images on the site, written nowhere, and apparently it's only on 2 colors out of nearly ten. I would never have ordered it if I had seen it, now I will see this logo every day for 10 years!
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Dimitri G.
Rating: 2 out of 5
following a purchase from 12/01/2026
A pair of handles ordered and paid for but only one arrived. The material is of high quality. A complete package would have been worth five stars despite a rather long delivery time.
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Philippe N.
Rating: 2 out of 5
following a purchase from 23/12/2025
delivery time much too long
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Elizabeth Bianca H.
Rating: 2 out of 5
following a purchase from 21/09/2025
Very fast shipping, but not careful. Products much more expensive than in traditional stores and of the same or lower quality.
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Loic C.
Rating: 2 out of 5
following a purchase from 05/08/2025
Two defective handles out of the five ordered
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Sébastien T.
Rating: 2 out of 5
following a purchase from 15/10/2023
Multiple errors in the order: omission / incorrect dimensions / items not corresponding to the description Despite a responsive customer service and several exchanges by email, some of the problems have not been resolved. I do not think I will recommend on this site.
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