The store consistently delivers fast shipping and on-time delivery, with many customers noting careful packaging and reliable, efficient service from the team. Product quality is praised across multiple reviews, highlighting sturdy, well-finished handles, beautiful and elegant designs, and items that align with descriptions and expectations. Customer service stands out for responsiveness and accommodation, with several mentions of helpful communication, assistance with redirects, and proactive problem-solving. The overall shopping experience is described as satisfying and dependable, with repeat orders and strong appreciation for value and presentation.
The handle is very beautiful but the delivery time was doubled. I had ordered one handle to then order others but the delivery time worries me. It's a shame that the experience is spoiled by the delivery.
Translated reviews
J
Julie B.
Rating: 3 out of 5
following a purchase from 26/05/2026
Product ok but more than 15 days to receive items in stock is disappointing
Translated reviews
G
GUY G.
Rating: 3 out of 5
following a purchase from 03/05/2026
Hello, missing screws, I have to buy square ones at my own expense that meet the standards for the locks with parts to recover the width for the handles.
Translated reviews
M
MICHEL B.
Rating: 3 out of 5
following a purchase from 26/03/2026
a small object could have fit in a letter and been dropped in the mailbox
Translated reviews
P
Pascale G.
Rating: 3 out of 5
following a purchase from 08/03/2026
Well arrived but error in my order !!
Translated reviews
M
magali T.
Rating: 3 out of 5
following a purchase from 23/01/2026
The handle is very good, nothing to say. But the handles are a disaster.
Translated reviews
B
Bruno F.
Rating: 3 out of 5
following a purchase from 01/02/2026
shipment not in accordance with the order. Returned and I am waiting for the correct shipment
Translated reviews
S
Sophie H.
Rating: 3 out of 5
following a purchase from 13/01/2026
A tutorial to show how to change already installed handles would be wise.
Translated reviews
S
Serge L.
Rating: 3 out of 5
following a purchase from 30/11/2025
The handle is okay, but missing the screw!
Translated reviews
P
Pierre-Henri C.
Rating: 3 out of 5
following a purchase from 27/11/2025
Material of very good quality, well packaged, received on time but with an error on the model of rosettes (square instead of round).
Translated reviews
S
Sébastien M.
Rating: 3 out of 5
following a purchase from 12/09/2025
I am missing the invoice
Translated reviews
J
Jean-Pierre B.
Rating: 3 out of 5
following a purchase from 16/06/2025
Delivery time too long!
Translated reviews
J
JESSICA T.
Rating: 3 out of 5
following a purchase from 22/04/2025
Customer service is off the mark, delay on the announced deadline, incomplete order... quality product but service not at all suited for a professional company constrained by a schedule
Translated reviews
S
SARL D.
Rating: 3 out of 5
following a purchase from 19/02/2025
Average finishes
Translated reviews
V
Vincent P.
Rating: 3 out of 5
following a purchase from 29/01/2025
Very expensive for that
Translated reviews
S
Sébastien C.
Rating: 3 out of 5
following a purchase from 03/01/2025
Very beautiful handles and of good quality. Unfortunately, they were delivered with mounting screws rusted and some broke.
Translated reviews
A
Anouk G.
Rating: 3 out of 5
following a purchase from 03/12/2024
The colors on the site are saturated, which makes the pink much less intense than expected! Too bad!
Translated reviews
M
Micchel C.
Rating: 3 out of 5
following a purchase from 20/11/2024
Very good
Translated reviews
D
David P.
Rating: 3 out of 5
following a purchase from 09/02/2024
Good quality product, easy to implement for experienced DIYers, however be careful with the delays. For me, more than 15 days late. At the end of the project, it's a significant setback. Good responsiveness from customer service after follow-up.
Translated reviews
B
Brigitte D.
Rating: 3 out of 5
following a purchase from 26/07/2023
The matte gold color is too yellow for me. Otherwise, nice handle.
Translated reviews
L
LAURENCE A.
Rating: 3 out of 5
following a purchase from 24/05/2023
Pretty handles whose minimalist shape I appreciated. However, a bit disappointed by the material advertised as bronze when it is lacquered metal.
Translated reviews
A
Aicha S.
Rating: 3 out of 5
following a purchase from 24/03/2023
The product is of very good quality. The delivery time was not respected.
Translated reviews
F
Frederic F.
Rating: 3 out of 5
following a purchase from 28/01/2023
Handle conforms to the description, however the delivery time was very long, I finished my project 3 weeks before receiving the handle... So the project was delivered without the handle, had to go back to install it later.. Loss of stars for the delivery time.
Translated reviews
C
CECILE L.
Rating: 3 out of 5
following a purchase from 01/01/2023
Very long shipping. Good product
Translated reviews
We use cookies for audience measurement and improving user experience.
English 