Customer reviews of Minimaliste

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 637 published reviews
5 573 90% 4 56 9% 3 6 1% 2 2 0% 1 0 0%

Summary of reviews

Minimaliste earns steady praise for reliable and fast delivery, with customers highlighting quick shipping and well-packaged orders. They consistently note product quality and effective formulas, praising textures, scents, hydration, and the pleasant sensorial experience across serums, creams, oils, and deodorants. The range is described as natural, healthy, ethical, and French-manufactured, with accessible customer service that answers questions and supports orders promptly. Customers also value the consistency in results for dry, very dry, and reactive skin, along with the simplicity and sustainability of packaging.

Reviews 2 and 3 stars

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L
Lan D.
Rating: 2 out of 5
following a purchase from 24/06/2026
I have not received my order. I made a complaint to the post office but so far no news.
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Response from Minimaliste
Hello, we were able to contact you and proceed with a reshipment of the order following the loss of your package by La Poste. I wish you a nice day, thank you again for your order.
V
Véronique P.
Rating: 3 out of 5
following a purchase from 23/01/2026
I did not find the skin comfort I wanted
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Jeanne G.
Rating: 3 out of 5
following a purchase from 13/10/2025
Hello! I knew your face oil and I am very happy with it. However, when you offer samples, why try to make us aware of your other products instead of offering 3 makeup remover oils? I think it's a shame for me who likes to try before buying and ... a shame for you .....
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Dorine M.
Rating: 3 out of 5
following a purchase from 02/09/2025
Deceptive packaging, a feeling of lack in a product, and customer service that sends you the wrong product. Then they tell you that no, it's simply the packaging that is not the same... really disappointed for a first order. I will not repeat the experience.
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C
Cécile J.
Rating: 3 out of 5
following a purchase from 05/12/2024
To keep the list to a minimum, we'd have to remove the fragrances, which have no relevance to skincare, and are also extremely strong.
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Response from Minimaliste
Hello Madame Jacques,

Thank you for your feedback and your comment about the perfumes. We will take it into account in our reflections to improve our offers and best meet our customers' expectations.

If you have any other suggestions or questions, please do not hesitate to contact us.

Ana from the Minimaliste team
D
Dany D.
Rating: 3 out of 5
following a purchase from 30/09/2024
Products a little too oily for my skin. The proposed gift was not included in the order. Shipping costs too high
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Response from Minimaliste
Hello,

Could you please tell us which product you are referring to regarding the greasy texture? Concerning the missing gift, please don't hesitate to send us an e-mail so that we can sort it out quickly. We'll also take into account your comment about shipping costs.

Have a nice day!

Ana from the minimalist team
C
Corinne B.
Rating: 2 out of 5
following a purchase from 22/09/2024
Disappointed: the size was too small and I couldn't exchange it.
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Nicolas G.
Rating: 3 out of 5
following a purchase from 04/08/2023
brush far too hard on the skin, which was not even half described in the description
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