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F
Rating: 1 out of 5
I wish to make a return, they do not send return slips, so to send back a package you have to spend 14€
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Customer reviews of Miss Lemonade
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 795 published reviews
Summary of reviews
Miss Lemonade consistently delivers fast and reliable shipping, with many items arriving quickly, well packaged, and in good condition, including exact representations of what was pictured. Customers highlight genuine and original products, with several noting high quality Needohs, Nee-Dohs, and Jellycats, and one shopper appreciating the ability to choose colors. The store also stands out for responsive, helpful service and clear communication, with positive experiences in both first-time purchases and long-term shopping, easy returns, and strong packaging. Overall, customers repeatedly praise speed, product authenticity, and supportive customer care.
1 star review
Reset filtersS
Rating: 1 out of 5
I did not receive the right one
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C
Rating: 1 out of 5
Hello, I hope you are doing well. I have a question regarding this product: it is stated that it can be machine washed; however, water has seeped into the lunch box and I can't remove it. Could you please tell me how to proceed? Thank you very much, Chantal
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A
Rating: 1 out of 5
Item was missing from order and also received one item with 2 obvious faults
R
Rating: 1 out of 5
Item was as pictured. Shipping was quick considering it came to the u s from Europe.
A
Rating: 1 out of 5
Horrible shipping.
R
Rating: 1 out of 5
I received my order after 3 weeks even though the site indicates express delivery in a few days for the UAE. However, I paid 20 euros in delivery costs. And what's more, the package was delivered to the post office on the other side of town and not to my home, so I had to drive 30 minutes to collect it. In short, in any case, delivery to the UAE is long, be aware of this because it is not indicated anywhere when you place your order.
G
Rating: 1 out of 5
The delivery took time and also, the costumer experience very bad
A
Rating: 1 out of 5
Defensive customer service. Returns paid by the customer even within Europe. Misleading website and size guides. 'Family concept store' gives an impression of friendly, helpful and a company where your purchase is valued by the retailer. My very first email was met with a 'nothing is our fault- we can prove it with CCTV' style response. I'll be avoiding the hassle of shopping with this shop in future.
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U
Rating: 1 out of 5
The product arrived too late and was unfortunately damaged
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D
Rating: 1 out of 5
Beware This website has false advertisement!!! I placed an order paid for expedited shipping and was left with NO package! I contacted the company and they have an ai robot replying to my messages and got absolutely NOTHING resolved!
G
Rating: 1 out of 5
If I could, I would give 0/5. This site is simply a scam.
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I
Rating: 1 out of 5
Very poor quality, the price is a scandal, and I received my order in 1 month. I'm not returning my dress just because I'm afraid of not having a dress anymore and never receiving a refund. The dress will serve as a costume..
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Z
Rating: 1 out of 5
the order was lost, it took 2 months to get to Israel, the support service did not respond, what is there to be happy about