Customer reviews of Miss Lemonade

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 795 published reviews

Summary of reviews

Miss Lemonade consistently delivers fast and reliable shipping, with many items arriving quickly, well packaged, and in good condition, including exact representations of what was pictured. Customers highlight genuine and original products, with several noting high quality Needohs, Nee-Dohs, and Jellycats, and one shopper appreciating the ability to choose colors. The store also stands out for responsive, helpful service and clear communication, with positive experiences in both first-time purchases and long-term shopping, easy returns, and strong packaging. Overall, customers repeatedly praise speed, product authenticity, and supportive customer care.

3 star reviews

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M
Marta B.
Rating: 3 out of 5
following a purchase from 12/03/2026
The return policy is complicated and costs a lot.
R
Ruth H.
Rating: 3 out of 5
following a purchase from 30/04/2025
Shoes were great but the product description online did not clearly state that the size 7s were children's 7s, not women's 7s (in the UK we use this sizing, so I had no idea what the European sizing was)! I have no use for children's size 7 shoes. Being a buyer in the UK I had no idea I had just purchased the items from POLAND and in order to return the item for a refund I would have to pay the higher postage cost to return it back to Poland!
R
Raymond H.
Rating: 3 out of 5
following a purchase from 05/02/2025
General is good, but it took too long (over 25days) for the delivery. The original exception is just as long as 14 days.
Response from Miss Lemonade
Dear Raymond, thank you for your feedback regarding your experience with our delivery service. We apologize for the delay, as we strive to meet our customers' expectations. Please rest assured that we are actively working to improve our shipping times to enhance your future experiences with Miss Lemonade.
H
HELENA G.
Rating: 3 out of 5
following a purchase from 12/02/2025
Brak instrukcji użytkowania w j. polskim
Response from Miss Lemonade
Dear Helena, thank you for your feedback regarding the lack of user instructions in Polish. We understand the importance of providing accessible information and will consider your suggestion for future improvements. Your input is invaluable to us as we strive to enhance our services.
S
SENA T.
Rating: 3 out of 5
following a purchase from 01/02/2025
The pattern is not good
Response from Miss Lemonade
Thank you for your feedback regarding our site, Miss Lemonade. We appreciate your honesty about the pattern, and we will take your comments into consideration as we strive to improve our designs. Your input is invaluable to us.
K
Karolina J.
Rating: 3 out of 5
following a purchase from 09/09/2016
Produkt śliczny jak każdy Numero 74 aczkolwiek nie spełnia moich oczekiwań.