MODE ET CAFTAN consistently delivers on quality and service, with many notices of incredible fabric, superb craftsmanship, and beautifully tailored caftans that match or exceed expectations. Customers highlight fast, reliable delivery and responsive, professional staff who provide careful guidance and custom-made options, making orders feel personal and attentive. The site is praised for accurate representations of products, perfect finishes, and dress measurements that align with descriptions and photos, reinforcing trust and repeat purchases. Overall, the store is described as dependable, with high satisfaction across product quality, communication, and timely delivery.
Excellent !!!! This is my 6th order in less than 6 months, and I'm still amazed at the results! I give a maximum mark: why? - easy telephone contact with the manager - listening and advice from the manager, - made-to-measure model: perfect, - fabric preference: excellent, - choice of my own color: exceptional - timing: on time or even earlier I assure you Mode et Caftan is THE EXCELLENT REFERENCE in oriental fashion!!!!! Quality/Price: you certainly won't be disappointed. Thanks again to the whole Mode et Caftan team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Great customer service. Delivery time respected and rather fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
Order received on time, the person I dealt with was extremely professional, she reassured me about delivery times and took my wishes into consideration.
As for the products, the quality is top-notch! As per the photo, nothing to say!
I highly recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
The site is clean and detailed, and they respond quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Beautiful dress! The owner of the site is very responsive! This isn't my first dress and I'm still not disappointed! Thank you so much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
the dress is just sublime. The contact I had on the phone was super nice and the explanations were clear. The dress is made to measure. I am very happy with my purchase and I intend to make other orders thank you very much for your work and your responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
Really quality dresses and a more than attentive service! I recommend you with my eyes closed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
I was very impressed with the quality of the dresses I bought, the finish and the quality of the people on the site are very good and I would recommend them to anyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
I am very satisfied with my dress and the service. The quality of the sewing and the fabric is excellent and the person at the end of the thread is very nice. Thank you very much for your responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Fast delivery for made-to-measure. Great value for money. Good order tracking. The dress I ordered is as pictured. Thank you mode-et-caftan.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Top customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Very satisfied on all levels caftan received in good condition very well maintained although shipping is outside France, I was notified 3 days in advance that the article will be delivered within 3 days, delivery date respected, I had a doubt about the measures I contacted customer service they informed me well and were reassuring on the measures in any case too satisfied for a first purchase from mode caftan.I intend to buy again in the future.bravo continue.caftan quality as described on the site, handmade work beaded, belt bein adjusted, taken in size.L just right long not too long not too tight I'm happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Good quality dress.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
I particularly appreciated the professionalism of this store's manager, who advised me right from the start of my search and followed up on my order personally. She's responsive and involved, which is important and reassuring for online commerce.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
I am pleasantly surprised by the quality of the fabrics and the workmanship The details are remarkable On the other hand, I am a little disappointed with the beads, some of the threads come untucked and the beads fall out More than perfect value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Nice choice of caftan, both modern and traditional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
The jellaba is beautiful but I didn't have the flower pattern.dommage! Hamdoulillah!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
a little review of the Abygaelle caftan which is just incredible, the details and finishing touches are simply sublime and refined. I am so happy to have chosen your boutique for my wedding outfit. I'm looking forward to the big day. Thank you so much!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
nothing to say very clear service with good follow-up...it's a pleasure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
It was really accurate to my size ,very light and comfy .am in love with the design and the colours , absolutely wonderful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Hello everyone. In 1 month of interval, I ordered and received my 4TH order with the specifics and requirements of my Mom. Mode & Caftan, faithful to their friendliness, have listened to me, have done their best to meet the expectations🥰 of my Mom🥰. We had email and phone exchanges.Mode&Caftan is the epitome of marketing, while I do not know it and I live abroad,Mode&Caftan is my crush 2021. I received my parcel with little "attentions" innatendues such as a second lining or a box of chocolates🥰🥰🥰🥰🥰🥰🥰. I sincerely thank the Human side, this warmth, this listening. I am in and I highly recommend you 🤓.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Hello everyone. In 1 month of interval, I ordered and received my second order with my specificities and requirements . Mode & Caftan, true to their friendliness, listened to me, did their best to meet my expectations🥰🥰. Mode&Caftan ce est l'exemple même du marketing, alors que je ne l'ai pas connais et que je vis à l'étranger,Mode&Caftan est mon coup de coeur 2021. I received my parcel with little "attentions" innatendue such as a second lining or a box of chocolate🥰🥰🥰🥰🥰🥰🥰. I sincerely thank the Human side, this warmth, this listening. I am in and I highly recommend you 🤓.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
I am very pleased with my order: 1) - the item corresponds to the photo (color, model, size) 2 - I received it after 3 days 3) - VIP service from the team Mode et Caftan, Indeed, I was advised during the order, I received emails for delivery tracking, I was entitled to after-sales service IMPECCABLE! I recommended 3 other items to measure. I LOVE !!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Order received on time, clear order tracking and possibility of email communication for size adjustment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
I'm happy to have finally found a site offering a wide choice of beautiful modern caftans at really reasonable prices and impeccable quality! My heartfelt congratulations and thanks go to the highly professional consultant who took the time to answer all my questions and gave me some very good advice. If I could add one small thing, it would be to extend the choice of caftans offered to customers of the Muslim faith or who are simply more "modest".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Excellent in every way: advice, listening, quality and punctuality! BRAVO!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Everything was perfect from A to Z!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2020
The product was fast and conformed to the order, but during a length alteration, my seamstress noticed a huge flaw: the caftan was much longer in the front than in the back!
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Response from MODE ET CAFTAN
Hello, Thank you for your opinion, however, we point out that this was not a defect, the model is designed like that. Sincerely, Mode & Caftan
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
super welcome and support in choosing the dress. Last-minute purchase with delivery mishaps, Mode et Caftan took the urgency into account and I was "dressed like never" for the wedding.
Very nice and responsive. THANK YOU!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2020
Very serious site, saleswoman available and very good advice, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Super happy with my purchases at mode et caftan
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
I am always delighted with my orders on this site. The customer service is very friendly and courteous. 5 star service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Serious site I recommend. The person at the end of the phone is very accommodating. Very good site. I am very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/08/2020
Comment on the photos on the site - The color of the caftan does not match the image. On the picture it's turquoise and the caftan is anise green. The colors of the embroidery don't match the colors in the picture either. The caftan looks good in the photo. This is not the case in real life.
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Response from MODE ET CAFTAN
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2020
Very helpful online person and beautiful model
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
The caftan is beautiful! Quality fabric made to measure. 100% recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Easy site navigation and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
My caftan really made a splash at my wedding, it's really well done! A big thank you to you, I am very satisfied and I will not hesitate to recommend you.
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