Customer reviews of MODE ET CAFTAN

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 465 published reviews
5 391 84% 4 56 12% 3 15 3% 2 2 0% 1 1 0%

Summary of reviews

MODE ET CAFTAN consistently delivers on quality and service, with many notices of incredible fabric, superb craftsmanship, and beautifully tailored caftans that match or exceed expectations. Customers highlight fast, reliable delivery and responsive, professional staff who provide careful guidance and custom-made options, making orders feel personal and attentive. The site is praised for accurate representations of products, perfect finishes, and dress measurements that align with descriptions and photos, reinforcing trust and repeat purchases. Overall, the store is described as dependable, with high satisfaction across product quality, communication, and timely delivery.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Satisfied with my order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Serious site, fast e-mail replies, very good advice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2018
Responsive on whatssapp, I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2018
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2018
Correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2018
Good, reliable and serious site that offers nice choices with very good customer service. Shipment on time and with tracking number. It's simple, this site is my reference in France for caftan/takchita.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2018
Easy navigation and well displayed products. The only problem is that the size guide isn't easy to find, so I had to call around to find out.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2018
the site is very pleasant and easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2018
A little disappointed because the dress was not similar to the photo but delivery respected.
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Response from MODE ET CAFTAN
Hello, Thank you for your feedback. It would have been wise to contact us to find a solution to your dissatisfaction. As the caftan is a handcrafted product, there may be occasional (but rare) differences. However, we always try to maintain the harmony of the outfit. We're sorry, however, that we weren't able to fully satisfy you with this order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
Good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2017
Very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2017
Size problem I keep it for the price it's not too bad I'll try to lose weight
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2017
Nothing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
The site presents
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2017
Beautiful dresses with a constant renewal of models. Reliable site with on-time delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2017
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2017
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
it's just right, I was right to trust mode et caftan.
As for the color, on the photo you can't see the gold very well, it's more of a golden gray.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2017
Bravo mode & caftan
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2016
Hello I highly recommend the site mode et caftan, order a dress in express and custom received in time and really very satisfied, I thank Malika very much the person I had on the phone is really serious thank you very much and see you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
Customer service is impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2016
reliable service and high-quality products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2016
The customer service side, nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2015
Good but delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2015
Very good site, easy navigation and quality photos.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2015
Fabric too fragile. Clings to jewels ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/06/2015
waiting time is long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2015
Customer service attentive, available and very kind
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2015
model as I expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2015
Fast delivery, reliable website
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2015
There's room for improvement.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2015
Well organized
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