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A
Rating: 5 out of 5
It was really accurate to my size ,very light and comfy .am in love with the design and the colours , absolutely wonderful
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Customer reviews of MODE ET CAFTAN
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 465 published reviews
Summary of reviews
MODE ET CAFTAN consistently delivers on quality and service, with many notices of incredible fabric, superb craftsmanship, and beautifully tailored caftans that match or exceed expectations. Customers highlight fast, reliable delivery and responsive, professional staff who provide careful guidance and custom-made options, making orders feel personal and attentive. The site is praised for accurate representations of products, perfect finishes, and dress measurements that align with descriptions and photos, reinforcing trust and repeat purchases. Overall, the store is described as dependable, with high satisfaction across product quality, communication, and timely delivery.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Hello everyone. In 1 month of interval, I ordered and received my 4TH order with the specifics and requirements of my Mom. Mode & Caftan, faithful to their friendliness, have listened to me, have done their best to meet the expectations🥰 of my Mom🥰. We had email and phone exchanges.Mode&Caftan is the epitome of marketing, while I do not know it and I live abroad,Mode&Caftan is my crush 2021. I received my parcel with little "attentions" innatendues such as a second lining or a box of chocolates🥰🥰🥰🥰🥰🥰🥰. I sincerely thank the Human side, this warmth, this listening. I am in and I highly recommend you 🤓.
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A
Rating: 5 out of 5
Hello everyone. In 1 month of interval, I ordered and received my second order with my specificities and requirements . Mode & Caftan, true to their friendliness, listened to me, did their best to meet my expectations🥰🥰. Mode&Caftan ce est l'exemple même du marketing, alors que je ne l'ai pas connais et que je vis à l'étranger,Mode&Caftan est mon coup de coeur 2021. I received my parcel with little "attentions" innatendue such as a second lining or a box of chocolate🥰🥰🥰🥰🥰🥰🥰. I sincerely thank the Human side, this warmth, this listening. I am in and I highly recommend you 🤓.
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A
Rating: 5 out of 5
I am very pleased with my order: 1) - the item corresponds to the photo (color, model, size) 2 - I received it after 3 days 3) - VIP service from the team Mode et Caftan, Indeed, I was advised during the order, I received emails for delivery tracking, I was entitled to after-sales service IMPECCABLE! I recommended 3 other items to measure. I LOVE !!!!!!!
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Rating: 5 out of 5
Order received on time, clear order tracking and possibility of email communication for size adjustment.
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Rating: 5 out of 5
Excellent site
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Rating: 5 out of 5
I'm happy to have finally found a site offering a wide choice of beautiful modern caftans at really reasonable prices and impeccable quality! My heartfelt congratulations and thanks go to the highly professional consultant who took the time to answer all my questions and gave me some very good advice. If I could add one small thing, it would be to extend the choice of caftans offered to customers of the Muslim faith or who are simply more "modest".
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Rating: 5 out of 5
Excellent in every way: advice, listening, quality and punctuality! BRAVO!
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Rating: 5 out of 5
Everything was perfect from A to Z!
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Rating: 5 out of 5
Very good
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Rating: 3 out of 5
The product was fast and conformed to the order, but during a length alteration, my seamstress noticed a huge flaw: the caftan was much longer in the front than in the back!
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Response from MODE ET CAFTAN
Hello, Thank you for your opinion, however, we point out that this was not a defect, the model is designed like that. Sincerely, Mode & Caftan
A
Rating: 5 out of 5
super welcome and support in choosing the dress. Last-minute purchase with delivery mishaps, Mode et Caftan took the urgency into account and I was "dressed like never" for the wedding.
Very nice and responsive. THANK YOU!
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Very nice and responsive. THANK YOU!
A
Rating: 4 out of 5
Rather long delivery but top customer service (dress coming from Morocco) so nothing to say perfect dress arrives in very clean packaging
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A
Rating: 5 out of 5
Very serious site, saleswoman available and very good advice, thank you.
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A
Rating: 5 out of 5
Super happy with my purchases at mode et caftan
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A
Rating: 5 out of 5
I am always delighted with my orders on this site. The customer service is very friendly and courteous. 5 star service.
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Rating: 5 out of 5
Serious site I recommend. The person at the end of the phone is very accommodating. Very good site. I am very satisfied
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Rating: 2 out of 5
Comment on the photos on the site - The color of the caftan does not match the image. On the picture it's turquoise and the caftan is anise green. The colors of the embroidery don't match the colors in the picture either. The caftan looks good in the photo. This is not the case in real life.
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Response from MODE ET CAFTAN
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A
Rating: 5 out of 5
Very helpful online person and beautiful model
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A
Rating: 5 out of 5
The caftan is beautiful! Quality fabric made to measure. 100% recommended!
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Rating: 5 out of 5
Easy site navigation and very fast delivery
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Rating: 5 out of 5
My caftan really made a splash at my wedding, it's really well done! A big thank you to you, I am very satisfied and I will not hesitate to recommend you.
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Rating: 4 out of 5
The mobile version of the site can be improved.
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Rating: 3 out of 5
Very fast delivery and thank you!
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Rating: 5 out of 5
Professional and available, the advice is there, which is rare for online orders. I collected my dress, beautiful quality, I recommend 100%.
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Rating: 5 out of 5
A beautiful service, perfect tailoring. Although this caftan is not handmade, the fabrics and stitching are of good quality. I would order again without hesitation.
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Rating: 5 out of 5
good site with regular new products; the person on the other end of the phone is very friendly and professional...
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Rating: 5 out of 5
Well-constructed site, top-notch customer service, very well-packaged parcel, no problems on receipt.
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A
Rating: 5 out of 5
Beautiful products Very serious Easy to contact and very friendly and good advice Delivery on time
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Rating: 5 out of 5
I'm glad I came across this site, there's a lot to choose from, you won't be disappointed, I can tell you that.
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Rating: 5 out of 5
excellent
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Rating: 5 out of 5
I am very satisfied with mode et caftan. The belt ordered is perfect. The delivery in time with always information by email or she in ai. I will recommend for sure.
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A
Rating: 5 out of 5
model similar to photo, made and sent quickly.
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Rating: 4 out of 5
Good responses to my pre-order queries and advice
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Rating: 4 out of 5
The lady I spoke to on the phone was very helpful and available to answer your questions and guide you. Too bad the made-to-measure was no longer possible for my model because they ran out of fabric. I settled for the last size S and a few days after receiving my dress I saw that they had made a re-approval and that it was possible to order it made-to-measure. Otherwise, the photos are pretty accurate
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Response from MODE ET CAFTAN
Dear Madam, The Aisance model has not been restocked, it has simply been reactivated for a customer who wanted the same cut with a different lace and color. So you have nothing to regret :-). As we indicated, the identical model is no longer available due to the unavailability of lace. Best regards, Mode Et Caftan
A
Rating: 5 out of 5
Very good site and very satisfied with my order I recommend it to you
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Rating: 5 out of 5
Thank you for your seriousness. Your models are a marvel.
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Rating: 5 out of 5
Love it exactly how it looked on the site maybe even better good communication I was very well looked after I will be shopping again thank you
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Rating: 5 out of 5
Excellent I received my caftan express as agreed The caftan is beautiful and made its effect! Again thank you
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A
Rating: 5 out of 5
Fast and accurate shipping!
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Account suspended
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