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A
Rating: 5 out of 5
very satisfied with the follow-up of the order immediate response to my questions (eh I had quite a few... :-) thank you
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Customer reviews of MODE ET CAFTAN
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 465 published reviews
Summary of reviews
MODE ET CAFTAN consistently delivers on quality and service, with many notices of incredible fabric, superb craftsmanship, and beautifully tailored caftans that match or exceed expectations. Customers highlight fast, reliable delivery and responsive, professional staff who provide careful guidance and custom-made options, making orders feel personal and attentive. The site is praised for accurate representations of products, perfect finishes, and dress measurements that align with descriptions and photos, reinforcing trust and repeat purchases. Overall, the store is described as dependable, with high satisfaction across product quality, communication, and timely delivery.
Reviews 4 and 5 stars
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Rating: 4 out of 5
Simple and clear, different photo views available
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Rating: 5 out of 5
5 stars. A trustworthy and serious site. Deadlines respected. Very good follow-up. My dress was very well packed.
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Rating: 5 out of 5
Hello, caftan well received, it is really beautiful! Very good quality, I do not regret having put the price. I recommend this site.
You were able to answer my questions quickly and you delivered earlier than the desired date.
Thank you for your professionalism!
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You were able to answer my questions quickly and you delivered earlier than the desired date.
Thank you for your professionalism!
A
Rating: 5 out of 5
The site is very good and easy to use. The delivery was fast and very well packaged. The customer support was really top notch, the person was very kind and attentive. I requested a refund with the return of the dress and it went very well, the refund was immediate and the customer service and support were top notch. I recommend this site.
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A
Rating: 5 out of 5
Dress received ahead of schedule. Very well packaged.
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Rating: 5 out of 5
Excellent product. The dresses are very beautiful and of very good quality. The finish and fabric are exceptional.
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Rating: 5 out of 5
Hello I wanted to tell you that I was very happy with the dress I chose following your advice. All the guests were delighted and I received nothing but compliments on my outfit. Thanks a million to you and your team.
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Rating: 5 out of 5
Very satisfied overall with my purchases.
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Rating: 4 out of 5
No real problems other than delivery. But this is due to Colissimo, who sent the parcel all over the region! Delivered on Tuesday 2nd in our absence, normally dropped off at the post office on the 3rd but nowhere to be found, it was only delivered on Saturday 6th !!!! Phew!
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Rating: 5 out of 5
Hello I ordered 3 caftans and 2 djellabas. The deadlines were short and I am particularly demanding, so I am delighted! The deadlines were respected and the quality of the products ordered is exceptional! I now know where I'm going to have my Moroccan outfits made!
Thanks to Amel and the entire Mode et Caftan Nadia team.
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Thanks to Amel and the entire Mode et Caftan Nadia team.
A
Rating: 5 out of 5
I would like to order
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A
Rating: 5 out of 5
Sublime dresses, high-quality service
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Rating: 4 out of 5
Exceptional service! Customer relations beyond my expectations and very fast delivery! However, I was very surprised by the TNT delivery man who spoke to me as if I were "his buddy" only to hang up on me and drop my parcel off at 1 relay point just because "it pisses him off he says". I would like to point out, however, that the site is in no way responsible and that I nevertheless highly recommend it because the quality of the caftan is superb and if need be you can call them, they are there to listen to you.
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Response from MODE ET CAFTAN
Hello, Thank you very much for taking the time to share this experience with us. We are also very surprised by the rude behavior and lack of education of the TNT delivery driver. We will be sure to pass this information on to the TNT transport company by communicating your message. Although we are not responsible for this incident, we apologize on behalf of the carrier. Sincerely, Mode & Caftan
A
Rating: 5 out of 5
I'm delighted with the fashion and caftan experience - it's truly bespoke! The dresses are so sublime and perfectly finished. If there's a problem, Amel is extraordinarily helpful and willing to bend over backwards to help you and, above all, to satisfy you! Thank you again and again!
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Rating: 5 out of 5
I ordered a dress for my niece and it's perfect! Amel is always pro active and available it's a pleasure to buy from mode et caftan!
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Rating: 5 out of 5
Thank you so much Amel was great! Reactive and creative! The dresses are splendid and my daughter had special creations! I recommend again and again! Thank you for everything!
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Rating: 5 out of 5
Very good site, I recommend...
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Rating: 5 out of 5
I was very apprehensive at first, given that it's an online-only site, but I was pleasantly surprised! I had customer service on the phone (which is unheard of) who took the time to advise me on the size that best suited my needs. The woman on the phone was very attentive, patient and professional. I ordered the Claudia caftan, and I'm more than happy! EXCATEMENT as on the photo, and the work on the caftan is really very very beautiful. In short, it's my first caftan and the first time I've ordered, but it certainly won't be the last time I order from you. Really top notch! Thank you
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Rating: 5 out of 5
Very professional manager, very attentive and available, nothing to say, I recommend 1000%.
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Rating: 5 out of 5
I am very happy with my order, the caftan is beautiful everything is perfect from design to delivery. They are very professional and attentive to the customer. I recommend them!
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Rating: 4 out of 5
Very good site
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Rating: 5 out of 5
Excellent work the dress worked perfectly nothing to complain, everyone has complimented me on the dress MashAllah, custom niquel, staff srx that meets your expectations at any time of day very nice, dress identical to the photo, and delivered on time requested thank you very much again
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Rating: 5 out of 5
Everything is perfect! Lovely dress!
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Rating: 5 out of 5
Super, I highly recommend it.
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Rating: 5 out of 5
I am satisfied and thank you for your service.
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Rating: 5 out of 5
I am very happy with my purchases 5 caftans bought for me and my sisters. We appreciated the advice given by A* was lovely from start to finish, despite us being very demanding customers. For this we recommend and hope to have other opportunities in the future.
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Rating: 5 out of 5
Hyper satisfied caftan Dakota champagne above my expectations. 1000 * thanks ️
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Rating: 5 out of 5
Very happy with my caftan good quality person on the phone available for my questions. 100% reliable website. Large choice of caftan
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Rating: 5 out of 5
Wonderful! Thank you so much.
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Rating: 5 out of 5
N/A Thank you
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Rating: 5 out of 5
Bonjour, je recommande ce site j'ai passé commande pour la robe Wedding sur mesure. je l'ai reçu dans les temps, et la robe et parfaite !!! I recommend this site for your custom dresses
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Rating: 5 out of 5
Size super she is very pretty the bustier is slightly less flowered than on the photo with the model but top as meme
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Rating: 5 out of 5
I really recommend! Very professional stiff shipping and complied with all my requests on the dress. I will definitely order again. Caftan of superior quality and perfect finish!
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Rating: 5 out of 5
Corresponds to the order. Very nice products.
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Rating: 5 out of 5
Mode et Caftan handmade two djellaba (in addition to the fives.they already made me!), Color, patterns, measurements, fabrics and the little extras that make me recommend Mode et Caftan!!!!!
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Rating: 5 out of 5
On time (even a little early). The quality is impressive! The colors are magnificent, just like the photo. Top customer service!
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Rating: 5 out of 5
I love my gown. It is so beautiful and colorful just like the picture. I cannot wait to wear it. I ordered custom made and it was delivered so fast. I definitely recommend buying from this artisan! Thank you!
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Rating: 5 out of 5
Fast shipping and very good quality dress I recommend 100%.
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Rating: 5 out of 5
Beautiful models that combine tradition and modernity, I love them.
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