English 
Français 
A
Rating: 4 out of 5
Clear, reliable site, located in France, delivery on time.
Translated reviews
Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Quality service
Translated reviews
A
Rating: 3 out of 5
The website is sorely lacking in ease of navigation, especially the product search engine, which is neither clear nor easy to use. You really have to be motivated to look for your product. Otherwise, delivery is great.
Translated reviews
A
Rating: 4 out of 5
collie arriver mal fermer
Translated reviews
A
Rating: 4 out of 5
on-time delivery, good value for money.
Translated reviews
A
Rating: 4 out of 5
Delivery takes longer now that it's in a parcel relay, but it's still OK!
Translated reviews
A
Rating: 4 out of 5
fairly fast delivery times
Translated reviews
A
Rating: 4 out of 5
Nothing to say except that I am very satisfied. I found my parcel in the letterbox, in perfect condition.
Translated reviews
A
Rating: 4 out of 5
a problem due to a lack of product in stock. delay in delivery, because I didn't get the message in time. Nothing too serious though.
Translated reviews
A
Rating: 4 out of 5
Satisfied with the service requested....
Translated reviews
A
Rating: 1 out of 5
Very dissatisfied. You don't respect shipping and delivery times at all. \You have increased the order threshold for free shipping from €49 to €60!
Translated reviews
Response from Mon coin santé
Hello Madam,\nThank you for your order and comment. As indicated on the product sheets and in the health questionnaire, Homeopathy orders can take an extra 24 to 48 hours, according to your order lead time. We apologize for this delay. \Regarding the threshold for free shipping, this isn’t the first time we’ve increased it. However, it remains at 50 â'¬ for retail outlets. This increase is due to the increase in postal rates. Like you, we wish they’d be cheaper!\nMarie de MonCoinSanté\n
A
Rating: 4 out of 5
less expensive than traditional pharmacies. Fast delivery
Translated reviews
A
Rating: 4 out of 5
The basket fades too quickly. \nProducts missing (mag2 in bag)\nNot positive
Translated reviews
A
Rating: 4 out of 5
Products sent quickly. Serious order tracking. Ask the pharmacist for details
Translated reviews
A
Rating: 4 out of 5
very good site I found the products I wanted at a reasonable price because too expensive on other site
Translated reviews
A
Rating: 3 out of 5
I found the delivery time much too long !!!
Translated reviews
A
Rating: 4 out of 5
friendliness, diligence, competence
Translated reviews
A
Rating: 4 out of 5
great offer, efficient service
Translated reviews
A
Rating: 4 out of 5
good service
Translated reviews
A
Rating: 4 out of 5
No worries, order delivered quickly and correctly, attractive prices.
Translated reviews
A
Rating: 4 out of 5
Products are attractively priced and postal charges are attractive.
Translated reviews
A
Rating: 3 out of 5
It's a pity that for political reasons you stopped sending to Israel, the country where I live, once you sent me a parcel, the second time you refused, citing reasons that don't hold water. As for the people with whom I asked for advice, I can only thank them: trade and politics don't go together.
Translated reviews
Response from Mon coin santé
Hello, \nYou are mistaken. We no longer ship to Israel, not for political reasons (??) but because of delivery reliability and customs problems. We've had to refund many customers who were unhappy not to receive their parcels, (which is normal not to be happy!) It's the same for other countries like Brazil where we no longer ship either.
A
Rating: 4 out of 5
Products conform to order, well wrapped, pharmacist's note reminding us of precautions to take with certain products.
Translated reviews
A
Rating: 4 out of 5
The product I bought was faulty. But the person I spoke to online was very responsive and sent us a new product as soon as our conversation was over.
Translated reviews
A
Rating: 4 out of 5
Very fast delivery, very attractive prices
Translated reviews
A
Rating: 3 out of 5
Delivery time too long
Translated reviews
A
Rating: 4 out of 5
*****
Translated reviews
A
Rating: 4 out of 5
Good telephone reception, and very easy and fast internet ordering;
Translated reviews
A
Rating: 4 out of 5
****
Translated reviews
A
Rating: 4 out of 5
only remark ... the absence of information on the circuit and delivery times.nothing to say about the product.
Translated reviews
A
Rating: 1 out of 5
I placed an order that was supposed to arrive within 48 hours but I haven't received anything, and this isn't the first time. A new payment system is proposed, but no information is given on how it works, what the customer has to do...
Translated reviews
A
Rating: 3 out of 5
Fast delivery and products in accordance with my order. It is unfortunate, however, that having ordered the Ysomega product in a 30-capsule pack without realizing it, when I was expecting 60 capsules, I ended up paying more than I expected. A little advice when examining my order would have given me complete satisfaction.
Translated reviews
A
Rating: 1 out of 5
I cancelled my account with you but I see that you don't understand French. I DON'T WANT TO HAVE ANYTHING MORE TO DO WITH YOU, FORGET MY EMAIL ADDRESS OTHERWISE I'LL HAVE TO INFORM THE CNIL, IS THAT CLEAR OR NOT???
Translated reviews
Response from Mon coin santé
Hello Madam,You have been unsubscribed, following your request, in time. You received an email from EKOMI following your order to evaluate our services. This is an automatic email that we could not prevent from being sent. Please accept our apologies for the inconvenience. \Best regards Denis Louvegnies
A
Rating: 4 out of 5
very fast delivery, as ordered
Translated reviews
A
Rating: 4 out of 5
great service! recommend!
Translated reviews
A
Rating: 4 out of 5
Lots of product choices, fast shipping, and quick email contact. Very good on line drug purchasing.
Translated reviews
A
Rating: 1 out of 5
lack of information on the site. It was not specified that homeopathy tubes are not single-dose. As a result, I ordered too many tubes. Of course, you can't return them because they're medicines. What's more, they don't reply to e-mails...
Translated reviews
Response from Mon coin santé
Thank you for your comment. However, it is not correct.\nWe sell either granule tubes or dose tubes and this is clearly indicated in the very name of the product. Furthermore, we replied to your ticket on 14/10 at 16:39. We remain at your disposal.
A
Rating: 4 out of 5
Fine
Translated reviews
A
Rating: 4 out of 5
Satisfactory performance
Translated reviews
A
Rating: 4 out of 5
speed, reliability and attractive prices
Translated reviews