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M
Rating: 1 out of 5
I never got them and want to cancel my order
Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 1, 2, 3 and 4 stars
Reset filtersI
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Excellent.
Z
Rating: 4 out of 5
delivered as promised keep up the good job
S
Rating: 1 out of 5
Product shortage
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I
Rating: 4 out of 5
expensive delivery cost outside France
A
Rating: 1 out of 5
Very Bad Services. I Ordered Two Flector Gel Tubes. But I didn’t get my order after passing two weeks. I Spent almost £24 for my order but I get it back Refund Just £7. Very Disappointed
K
Rating: 1 out of 5
ok
K
Rating: 4 out of 5
Snelle en goede aflevering
D
Rating: 1 out of 5
I did not receive my order
Z
Rating: 1 out of 5
Ich habe keine Produkt ehrhalten , und Sie wollen mir nicht zurück schicken . Ich empfehle nicht mehr weiter , auch in mein Tiktok Kanal
W
Rating: 4 out of 5
Excellent service and products as always.
D
Rating: 4 out of 5
Satisfied
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J
Rating: 4 out of 5
Prompt, efficient service. Thank you!
H
Rating: 4 out of 5
10 very happy
A
Rating: 4 out of 5
Excellent
P
Rating: 4 out of 5
GREAT SERVICE
G
Rating: 4 out of 5
Xxxx
S
Rating: 1 out of 5
Die Lieferung mit der Firma DPD ist einfach ein Albtraum, eine Lüge dieser Firma, keine Lieferung. Das ist der einzige Grund, warum ich nichts mehr bestellen möchte.
N
Rating: 1 out of 5
Package has not been delivered yet
E
Rating: 4 out of 5
Very Good Service.
J
Rating: 4 out of 5
Good stuff, fast delivery!
A
Rating: 2 out of 5
Turns out to be far more expensive than I found elsewhere. And, perhaps because I didn't look carefully enough, I received the 75ml versions when I'd been expecting the 125ml versions.
S
Rating: 4 out of 5
Ras
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A
Rating: 2 out of 5
Still not received my parcel. They tried to help but still no delivery
C
Rating: 2 out of 5
I bought 10 boxes of Macrogol 4000, and four of them were from Sandoz Laboratory. However, I didn’t know that product has orange flavor, as the website there is no this information. On the website the description is just: “Macrogol 4000 Sandoz, 10g, Box of 20 Sachets.” Any mention about orange flavor. My advice is let it clear on the website to avoid misunderstanding. I do not drink Macrogol with flavor. How can I return these 4 boxes from Sandoz? What is the return policy of Mon Coin Sante? I sent an email but no one answered.
F
Rating: 2 out of 5
When I placed my order, I was encouraged to exceed a certain threshold to avoid paying shipping costs. On the other hand, at the checkout, if you want to receive your package at home, you have to pay shipping costs. Why not indicate this beforehand? I don't think that's very honest. I don't think I'll ever order from Chez vous again, even though I was previously satisfied. Stop being too greedy, it's counterproductive.
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Response from Mon coin santé
Hello François, thank you for your review of our Mon Coin Santé website. We are sincerely sorry for the confusion regarding shipping costs, but it is clearly stated in our terms and conditions of sale that delivery is offered for orders over €69 (incl. VAT) to a relay point and not to your home address. We have taken note of your comment and will do our utmost to clarify this information before finalizing the order. We hope you will continue to trust us for your future purchases. Sincerely, the Mon Coin Santé team.
E
Rating: 4 out of 5
Excellent company but the shipping cost was expensive
A
Rating: 1 out of 5
I have made repeated attempts to talk with customer service about their international shipping and the difficulties I'm having with DHL. No one has replied to me.
E
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Prima website, snelle accurate levering
J
Rating: 4 out of 5
Too many emails, in fact 5 for one product ordered. Even Amazon uses only 3
K
Rating: 4 out of 5
I had to contact local DHL service in order to receive my order, because instead of delivering it to my door, a courier decided to leave it in a locker box, but I did not receive the details of the locker address and the code to open it. That was a bit frustrating considering the delivery fee I paid. Overall, the experience with the e-shop and product itself are with no any complains.
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Response from Mon coin santé
I'm sorry you had problems with the delivery of your order. We appreciate your feedback and will do our best to improve our delivery service in the future. Thank you for choosing Mon coin santé!"
T
Rating: 4 out of 5
Arrivato il pacco il giorno stabilito .Bravissimi
N
Rating: 4 out of 5
Thank you a little long more than 48 h but I think there were weekends . cordially
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M
Rating: 4 out of 5
Efficient delivery although postage expensive
O
Rating: 3 out of 5
Two Stodaline ordered. 1 was smashed up.
A
Rating: 4 out of 5
parcel received quickly happy with my order
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M
Rating: 3 out of 5
The product is very good, but the receivement was bad.
G
Rating: 4 out of 5
Spedizione un pò cara