The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
My order was marked as delivered but was never delivered. I have contacted this company for help and/or a refund and haven't heard anything back. Very poor service!
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Alain P.
Rating: 4 out of 5
following a purchase from 17/11/2022
Really good and professional
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ANNE SOPHIE J.
Rating: 4 out of 5
following a purchase from 11/11/2022
the service is generally very good, the reason I only gave 4 stars is simple, one product was missing (paid for) when I picked up my order and two aerosols were not delivered because this is not possible in the us. the problem is that when I placed the order you hadn't given me the information. On the other hand, the responsiveness to our emails is excellent.
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Patrick L.
Rating: 4 out of 5
following a purchase from 30/10/2022
Product conforms to schedule
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Hubert J.
Rating: 2 out of 5
following a purchase from 27/10/2022
The product delivered is not exactly as displayed and ordered: flavonoids instead of purified flavonoid fraction.
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georges S.
Rating: 3 out of 5
following a purchase from 22/10/2022
many difficulties to place order, because you do not accept the payment by the means E-CARTEBLEUE (nomad of the postal bank!!!!!!!!!nune answer SVP\nMERCI
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Andre S.
Rating: 4 out of 5
following a purchase from 01/10/2022
The only problem is that you can't re-select the same items from your previous orders for a new order.
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Anne S.
Rating: 1 out of 5
following a purchase from 26/09/2022
I ordered from the USA and my order went back to the sender. DHL didn't deliver, "my health corner" couldn't provide me with an invoice in English. I don't know why it didn't work. I hope to get a refund.
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Marie-Therese T.
Rating: 4 out of 5
following a purchase from 13/09/2022
Easy to search on the internet and order received quickly.
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berit S.
Rating: 4 out of 5
following a purchase from 05/09/2022
Easy to use the website. Fast shipping. Only problem is that you can only order two of the same product in an order.
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Marie T.
Rating: 4 out of 5
following a purchase from 01/09/2022
Awesome! I love your online pharmacy and have been a customer for 4 years now.
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Georges S.
Rating: 4 out of 5
following a purchase from 22/08/2022
The only regret is that you can only order one item. The price of delivery is then much higher than that of the order.
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Thomas C.
Rating: 4 out of 5
following a purchase from 15/08/2022
I've been ordering regularly from China for the last 2 years, no worries, very satisfied with your service. One comment, last time we bought 6 cans of Gallia milk powder. But China has introduced a new rule: if the weight of the powdered milk exceeds 5kg, a doctor's prescription is required to justify the import of powdered milk. Customs clearance was complicated. It would be nice if a notice on the mon coin santé website warned us before purchasing.
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Denis A.
Rating: 1 out of 5
following a purchase from 23/07/2022
***\I never received my order. I'm still waiting for my delivery of 2 boxes of Guronsan. I've already sent an email to your customer service department....but nothing so far. On the tracking ...it says that it was delivered on the 1st of August....But nothing at all...I'm really disappointed....\nI'm counting on you to do everything you can so that I can receive what I paid for....\nThank you for taking the time to solve this problem as soon as possible.
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Andre S.
Rating: 4 out of 5
following a purchase from 19/07/2022
Great service, fast and efficient, small problem already mentioned in the past the site is not always easy to access directly, not all links are good.
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BERNARD R.
Rating: 1 out of 5
following a purchase from 06/07/2022
Message sent to *** on July 14, 2022 at 4:24 pm: \nREF:***\nHello,\nThe expiry date of the 2 Stick Correcteur Jaune Avène Couvrance, 3.5 G is borderline (November 2022). I bought the same product in another store in May 2022 with an expiration date of June 2023. I wanted to express my dissatisfaction.
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davide O.
Rating: 4 out of 5
following a purchase from 09/06/2022
Intresting prices, reliable deliveries, I live in Italy.\nI would like to find on line Amstrong and PizBuin solar protection. Thanks Regards.
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Frédérick F.
Rating: 1 out of 5
following a purchase from 12/06/2022
I never received the product I ordered and my email to customer service went unanswered!
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Mahmoud B.
Rating: 4 out of 5
following a purchase from 07/06/2022
I received my order.
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DANIELLE G.
Rating: 4 out of 5
following a purchase from 15/05/2022
Ras compliant products
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anne-marie S.
Rating: 4 out of 5
following a purchase from 07/04/2022
Hello, it is more difficult since these last months to make the orders, moreover, I would prefer to receive your emails IN FRENCH... Thank you.
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Sylvain R.
Rating: 4 out of 5
following a purchase from 10/04/2022
CLEAR
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Séverine M.
Rating: 3 out of 5
following a purchase from 04/03/2022
I am satisfied with the orders I have placed so far on your site. Fast shipping, phone calls that meet my needs. I regret one thing. It's that the fact that I only order homeopathy has never entitled me to any advantage, despite the substantial sums of my orders... Sincerely
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Nathalie L.
Rating: 4 out of 5
following a purchase from 28/02/2022
Nothing to complain about, except perhaps the fact that the tubes of granules arrived in a plastic bag rather than in a box. A pity, but maybe it's better for the planet?
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Eleonore M.
Rating: 4 out of 5
following a purchase from 03/03/2022
Good product and fast delivery
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Hugues D.
Rating: 4 out of 5
following a purchase from 23/02/2022
I am perfectly satisfied, one exception however, the shipping rates are far too expensive!
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georges C.
Rating: 4 out of 5
following a purchase from 12/02/2022
quality products perfect delivery conditions product prices a little high
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Hans V.
Rating: 4 out of 5
following a purchase from 07/02/2022
yes
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Catherine D.
Rating: 4 out of 5
following a purchase from 07/02/2022
We were pleasantly surprised that our order of 4 boxes of Perubore was processed so quickly. Unfortunately, U.S. Customs refused to clear our order and sent it back to you yesterday, Tuesday February 15, according to the e-mail we received. You should therefore receive it in a few days. We're really sorry not to be able to get this Perubore, which helps so much with congestion. Would it be possible to receive a refund for this order? Thank you for your understanding and for keeping us informed of your receipt of this order.
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Jennifer C.
Rating: 4 out of 5
following a purchase from 30/01/2022
I received my order a little earlier than expected. Everything was in order. I noticed a lot more paperwork than usual, but that must be due to the fact that we are no longer in the EU. I hope I can continue to buy from you as I have done for some time.
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dany D.
Rating: 4 out of 5
following a purchase from 24/01/2022
Fast delivery and very reliable
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Cecile D.
Rating: 2 out of 5
following a purchase from 03/01/2022
Items shipped only in part, but payment taken in full. The remainder of the items are awaiting shipment at a later date neither confirmed nor specified without giving the customer the choice to cancel these items and a refund of said items. This is bizarre as it is possible in other online pharmacies.
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Françoise M.
Rating: 4 out of 5
following a purchase from 20/12/2021
CLEAR
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Amandine D.
Rating: 4 out of 5
following a purchase from 17/12/2021
Stock request, quick response and perfect order! Thank you so much!
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Laurence P.
Rating: 1 out of 5
following a purchase from 19/12/2021
I'm not satisfied, this is the second time my order has been blocked by DHL, I've had to pay customs fees twice and I still haven't received my package.
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Chouaib K.
Rating: 4 out of 5
following a purchase from 14/12/2021
Hello, when I ordered the product, I thought I had paid everything. The 19.26 euro shipping fee is nowhere near what I paid to receive the package. DHL charged me another $40. The advice I can give you is to inform customers when they buy that there are additional charges from DHL on arrival.\nHappy Holidays!
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Tania A.
Rating: 3 out of 5
following a purchase from 22/11/2021
Delivery and product availability are good. But your website is horrible and only works properly with Microsoft browsers. You need to hire an IT specialist to make it work with Chrome and Firefox too.
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Marta F.
Rating: 4 out of 5
following a purchase from 12/11/2021
I am satisfied with your agility in solving the problem in order to finalize my last order. \nI am also pleased with your service, in general, and with the speed in delivering the orders to my home.
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Marie R.
Rating: 2 out of 5
following a purchase from 09/11/2021
delivery was later than promised. I booked delivery 24-48 h...but received good a week later.
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ISABELLE T.
Rating: 4 out of 5
following a purchase from 05/11/2021
The site is good, I'm satisfied with my order and the delivery which was well done and in a correct time. On the other hand, it's just a shame not to have found some products (some brands are not very complete in what is offered). *** (from 01)
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