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A
Rating: 5 out of 5
I called to ask for information about the product I wanted to buy, and the person I spoke to gave me all the information I needed. hard to beat!
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Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
very good product received quickly
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A
Rating: 5 out of 5
product as requested, fast and efficient!
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Rating: 4 out of 5
Fair prices,Fast delivery,Perfect packaging... small gift ! Thank you.
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Rating: 4 out of 5
Very good. Satisfied with the products and after-sales service following a small delivery problem, which were very efficient.
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A
Rating: 4 out of 5
Products ordered received on time.
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A
Rating: 5 out of 5
the shipment was fast and the product ordered efficient\nnothing to complain about.thank you
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Rating: 4 out of 5
good
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A
Rating: 5 out of 5
After an order that had not been properly taken into account, once the error was corrected, I appreciated your gesture of offering me a product for this inconvenience, otherwise your site is very well done, you keep your customers informed and have been responsive, I will recommend you!
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A
Rating: 4 out of 5
It could have even more parapharmacy products and also medicines like dafalgan ....\nBut for shipping very good products are well packaged
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A
Rating: 4 out of 5
good service on time delivery
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A
Rating: 5 out of 5
Very good order received the next day with the specific request I had made by telephone.
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A
Rating: 5 out of 5
Excellent service.Complete information from the beginning of the order and follow-up in almost real time.Delivery on time... Bravo.Very serious.
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A
Rating: 1 out of 5
the deliveryman doesn't even ring for delivery, leaving a delivery notice, and my post office was closed for the next day. it's annoying!!!
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Response from Mon coin santé
Thank you for ordering from MonCoinSanté. Indeed we understand that you are disappointed with the services of the post office. We are considering an alternative to the Post Office and leaving the choice of carrier to our customers.\nWe thank you for your testimonial and remain at your disposal.\nBien cordialement,\nDenis Louvegnies
A
Rating: 5 out of 5
Competitive pricesQuick, secure deliveryPostage fees waived
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A
Rating: 4 out of 5
easy site search
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A
Rating: 5 out of 5
Very clear website. Fast delivery.
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A
Rating: 5 out of 5
fast, efficient service
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A
Rating: 4 out of 5
a pleasant and convenient site well-protected parcel for prompt delivery
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A
Rating: 4 out of 5
Fast service and as described.
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A
Rating: 5 out of 5
Convenient tracking and fast delivery
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A
Rating: 5 out of 5
Product fully complies with the description, careful packaging, very very fast shipment. Thank you very much!
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A
Rating: 4 out of 5
Perfect communication, fast shipping, careful packaging. However, I found the shipping costs a little high, especially in relation to the price of the product purchased, which makes it uncompetitive.
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A
Rating: 4 out of 5
The product I had ordered was no longer available and within 24 hours I received an email with another choiceFollowing my approvals another email was sent to me with the arrival date of the packageNo unpleasant surprisesFor a first order, I am completely satisfied.
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A
Rating: 5 out of 5
perfect interlocutor! 48-hour deliverynothing to sayproduct complies with my request
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Rating: 4 out of 5
I think it's good, but it needs more information about the product.
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A
Rating: 5 out of 5
Very good site. Very fast.
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Rating: 5 out of 5
well packaged products,very good site,I would come back!!!!
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A
Rating: 5 out of 5
Fast and careful shipping. Serious site. Good quality product.
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A
Rating: 5 out of 5
excellent service and fast human contact
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A
Rating: 5 out of 5
Perfect and fast
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A
Rating: 5 out of 5
Very satisfied with my order: fast and careful shipping, nothing to say!
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A
Rating: 4 out of 5
Serious site, shipment in conformity with the order and impeccable delay.\nFollowing a bad validation of my bank details (entirely my fault) my 1st order had been automatically cancelled but the problem was quickly solved by contacting the site by telephone (they answered me immediately and I only called once at the local rate, which is quite rare for an internet site and deserves to be underlined!)A possible improvement would be to send an e-mail alert to customers when their order is cancelled (I discovered this by chance when I was checking my account on the site to check the delivery date of my parcel).
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A
Rating: 5 out of 5
with my thanks, cordially,\n
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A
Rating: 5 out of 5
super fast ras
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A
Rating: 5 out of 5
Easy, fast and inexpensive
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Rating: 5 out of 5
Excellent customer service, call to replace a missing product, fast and careful shipping, products wrapped in bubble wrap...I'm delighted with the service provided!
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Rating: 5 out of 5
48-hour delivery (no particular problems with delivery and reception)
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Rating: 4 out of 5
no problems with the order and delivery respected
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Rating: 4 out of 5
Good service, fast delivery.
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