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A
Rating: 4 out of 5
Excellent
Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 1, 2 and 4 stars
Reset filtersP
Rating: 4 out of 5
GREAT SERVICE
G
Rating: 4 out of 5
Xxxx
S
Rating: 1 out of 5
Die Lieferung mit der Firma DPD ist einfach ein Albtraum, eine Lüge dieser Firma, keine Lieferung. Das ist der einzige Grund, warum ich nichts mehr bestellen möchte.
N
Rating: 1 out of 5
Package has not been delivered yet
E
Rating: 4 out of 5
Very Good Service.
J
Rating: 4 out of 5
Good stuff, fast delivery!
A
Rating: 2 out of 5
Turns out to be far more expensive than I found elsewhere. And, perhaps because I didn't look carefully enough, I received the 75ml versions when I'd been expecting the 125ml versions.
S
Rating: 4 out of 5
Ras
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A
Rating: 2 out of 5
Still not received my parcel. They tried to help but still no delivery
C
Rating: 2 out of 5
I bought 10 boxes of Macrogol 4000, and four of them were from Sandoz Laboratory. However, I didn’t know that product has orange flavor, as the website there is no this information. On the website the description is just: “Macrogol 4000 Sandoz, 10g, Box of 20 Sachets.” Any mention about orange flavor. My advice is let it clear on the website to avoid misunderstanding. I do not drink Macrogol with flavor. How can I return these 4 boxes from Sandoz? What is the return policy of Mon Coin Sante? I sent an email but no one answered.
F
Rating: 2 out of 5
When I placed my order, I was encouraged to exceed a certain threshold to avoid paying shipping costs. On the other hand, at the checkout, if you want to receive your package at home, you have to pay shipping costs. Why not indicate this beforehand? I don't think that's very honest. I don't think I'll ever order from Chez vous again, even though I was previously satisfied. Stop being too greedy, it's counterproductive.
Translated reviews
Response from Mon coin santé
Hello François, thank you for your review of our Mon Coin Santé website. We are sincerely sorry for the confusion regarding shipping costs, but it is clearly stated in our terms and conditions of sale that delivery is offered for orders over €69 (incl. VAT) to a relay point and not to your home address. We have taken note of your comment and will do our utmost to clarify this information before finalizing the order. We hope you will continue to trust us for your future purchases. Sincerely, the Mon Coin Santé team.
E
Rating: 4 out of 5
Excellent company but the shipping cost was expensive
A
Rating: 1 out of 5
I have made repeated attempts to talk with customer service about their international shipping and the difficulties I'm having with DHL. No one has replied to me.
E
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Prima website, snelle accurate levering
J
Rating: 4 out of 5
Too many emails, in fact 5 for one product ordered. Even Amazon uses only 3
K
Rating: 4 out of 5
I had to contact local DHL service in order to receive my order, because instead of delivering it to my door, a courier decided to leave it in a locker box, but I did not receive the details of the locker address and the code to open it. That was a bit frustrating considering the delivery fee I paid. Overall, the experience with the e-shop and product itself are with no any complains.
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Response from Mon coin santé
I'm sorry you had problems with the delivery of your order. We appreciate your feedback and will do our best to improve our delivery service in the future. Thank you for choosing Mon coin santé!"
T
Rating: 4 out of 5
Arrivato il pacco il giorno stabilito .Bravissimi
N
Rating: 4 out of 5
Thank you a little long more than 48 h but I think there were weekends . cordially
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M
Rating: 4 out of 5
Efficient delivery although postage expensive
A
Rating: 4 out of 5
parcel received quickly happy with my order
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G
Rating: 4 out of 5
Spedizione un pò cara
G
Rating: 1 out of 5
It is stuck in Customs for some reason. I have ordered these same items before and had no problems or told I would need to do something else to order these products.
A
Rating: 2 out of 5
You have presented an unavailable product that misleads the consumer
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Response from Mon coin santé
Hello Alain, thank you for sharing your review of Mon coin santé. We are sorry that you have encountered difficulties with an unavailable product. We do our best to always offer quality products to our customers, but sometimes unforeseen situations can arise. We take e
A
Rating: 1 out of 5
I have repeatedly sent inquiries to their customer service department with no response. The shipping costs twice as much as the product. I have requested that my multiple items be combined.
A
Rating: 4 out of 5
Fast and reliable. Very happy with the service. Will definitely use again
J
Rating: 4 out of 5
It arrived okay a bit expensive delivery
C
Rating: 4 out of 5
Everything was perfect. Now only the effectiveness of the product remains to be appreciated but this is not your responsibility. Thank you.
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R
Rating: 1 out of 5
You sent me 5 of Biogaran Conseil – Magnesium/Vitamin B6 (48mg/5mg) Film-Coated Tablets – Pack of 50 , All Expires on 10 / 24 . no good at least one or 2 years expiration date for the product not 7 months . At least communicate the problem with the customer . If I new this short expiry date I would not have ordered , I can only finish 2 or three boxes all the rest in the in the trash waist of money . Not satisfied with the product at all. On the other hand the Ibufetum – Ibuprofen (5%) Gel for Twists and Sprains – 60g Tube is super prefect expiration date 06 / 26 Five stars .
L
Rating: 4 out of 5
The products delivered are those ordered, and the DHL service for customers living in the French overseas departments and territories is very much appreciated.
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Y
Rating: 1 out of 5
I didn't receive my order and I wrote to them to know about my order and they didn't answer
D
Rating: 4 out of 5
conforms to my conforms to my order, small delivery problem, they were reactive and everything was back in order. thank you.
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L
Rating: 1 out of 5
Pills very effective
M
Rating: 4 out of 5
Received your product in a reasonable amount of time. However, the shipping fee to my California address was high.
B
Rating: 1 out of 5
Everything was ok, I received it rather quick
D
Rating: 4 out of 5
Everything ok
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M
Rating: 2 out of 5
Good and on time, very satisfied
M
Rating: 4 out of 5
Very reliable service. Good price. But range could be even wider.
E
Rating: 4 out of 5
Snelle en correcte levering