The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Yes, everything was satisfying. Exept I ask a question to your company, in order why I can not order more then 2 tubes of Progestoron?.\nThe next thing is, it would be nice that you could contact my perseon in englisch!!! since we both are members of the EU and it would help, if we found a language, everybody in the EU could manage..\nIn the meantime I am studying french..... maybe that helpes :-)\nnkind regards \n_Kristina van Kampen
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Guy G.
Rating: 4 out of 5
following a purchase from 06/01/2024
We contact you when a product is out of stock, and when the use-by date is short, to find out what you want instead, another product or a refund, and the staff are very friendly.
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Joelle M.
Rating: 4 out of 5
following a purchase from 09/01/2024
Great experience, quick shipping \nI will buy again
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Zina S.
Rating: 4 out of 5
following a purchase from 04/01/2024
Delivery a little too slow
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Radouane B.
Rating: 1 out of 5
following a purchase from 30/12/2023
On your website it says 3 days is an estimate time to receive the product bought from you, but my products didn't even move from the 4th of January.\nI bought sneakers from Japan and they arrived before your parcel that is around 1k kilometer far from where i am from.\nThe problem i am travleing on 15th January, i don't need what i bought from you anymore if i cannot have it before that.\nVery bad experience and slow service, will never buy from you again, no thanks you
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maria luisa G.
Rating: 4 out of 5
following a purchase from 31/12/2023
All very well, except for the shipping, which seems a bit expensive, hence the 4 stars.
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Isabel T.
Rating: 4 out of 5
following a purchase from 29/12/2023
Buying from you had no problems, the only p tu o leme was the delivery, a very poor service, unfortunately. Delivery announced on a certain day at a certain time, nobody came!
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JOAN F.
Rating: 4 out of 5
following a purchase from 18/12/2023
Nothing
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BEGOÑA G.
Rating: 4 out of 5
following a purchase from 09/12/2023
El producto es bastante caro
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MADELEINE C.
Rating: 4 out of 5
following a purchase from 30/11/2023
order completed quickly thank you
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pinna B.
Rating: 1 out of 5
following a purchase from 03/12/2023
big dhl delay of 1 week, products might not be good.\nwe have an account with dhl, delays on all shipments from early december\ni suggest to get refund by dhl when shipments are very late
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Ann K.
Rating: 1 out of 5
following a purchase from 29/11/2023
I have repeatedly asked to speak with someone from your customer service department. The medicine that I am ordering is for my child with a rare terminal illness. I'm having difficulty with DHL service which could be addressed at your end. \nJe parle français.
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Maria Teresa G.
Rating: 1 out of 5
following a purchase from 02/11/2023
BUENOS DÍAS, LLEVO AÑOS COMO CLIENTE Y NUNCA HE TENIDO PROBLEMAS CON LOS ENVIOS QUE ME HAN ENVIADOS SIEMPRE A MI DIRECCION QUE SIGUE SIENDO LA MISMA, PERO EL PEDIDO ULTIMO QUE HE HECHO TODAVIA NO LO HE RECIBIDO, POR LO QUE ESTOY DIGUSTADA CON LA GESTION. \nDetalle de todos los pasos\nFechas Pasos\nMartes, 7 de noviembre\nSu paquete no pudo ser entregado debido a un problema de dirección. Será devuelto al remitente.\nMartes, 7 de noviembre\nSu paquete se encuentra en el lugar de entrega que sirve a su dirección. Lo preparamos para la entrega.\nLunes, 6 de noviembre\nSu paquete continuará viajando a su territorio de destino.\nSábado 4 de noviembre\nSu paquete está en tránsito en nuestras plataformas logísticas.\nViernes, 3 de noviembre\nSu paquete ha sido entregado en una oficina de correos.\nViernes, 3 de noviembre\n¡Su Colissimo pronto nos será confiado! Está siendo preparado por su remitente.
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JOAN F.
Rating: 4 out of 5
following a purchase from 27/10/2023
Good service
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Alice D.
Rating: 1 out of 5
following a purchase from 27/10/2023
We have not yet received our package.\nAlice Dorsey
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Isabelle D.
Rating: 4 out of 5
following a purchase from 21/10/2023
Handy when you don't have time to go to the chemist.
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EVELYNE C.
Rating: 4 out of 5
following a purchase from 18/10/2023
Easy ordering, fast delivery, choice of products, product explanations. Perfect
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Michel B.
Rating: 4 out of 5
following a purchase from 23/10/2023
The price of the drugs is right, but the price of delivery for comfort drugs is a little too expensive in my opinion. It could take a few days longer if it were more reasonable. There must be a more economical solution.
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Chineze O.
Rating: 4 out of 5
following a purchase from 17/09/2023
Very good.
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Ali A.
Rating: 1 out of 5
following a purchase from 27/09/2023
I ordered isn't coming I asked them to they are have bad customer service they didn't like to speak with you everyone you have to be careful i send email to refund my money back they are refusing they block me as well be careful they are scam people
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Andrée C.
Rating: 4 out of 5
following a purchase from 01/10/2023
Very satisfied, fast delivery, compliant, postage a little expensive.
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Augustin R.
Rating: 4 out of 5
following a purchase from 12/09/2023
At first, the order was confirmed, but then the quantity requested was not available, so we had to wait for the restocking. However, I was contacted by telephone and the wait was shorter than I had been told. Overall, I'm satisfied. Nevertheless, before confirming an order, you should check the stock.
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Betty W.
Rating: 4 out of 5
following a purchase from 04/09/2023
....
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Cecile V.
Rating: 4 out of 5
following a purchase from 04/09/2023
Fast, compliant delivery - shame it has to be paid for.
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Uwe S.
Rating: 1 out of 5
following a purchase from 27/08/2023
Die Lieferung wurde schnell angekündigt. Aber die Auslieferung konnte nicht ausgeführt werden, da angeblich die Adresse keine Hausnummer enthält. Ich sollte dann für die Nachlieferung *** überweisen. Wie sich herausstellte, war dies eine Finte. Man wollte nur an meine Kontodaten kommen. Als der Bote gemerkt hat, dass er nicht zum Ziel kam Wurde das Päckchen doch geliefert mit einer fadenscheinigen Entschuldigung. Denn die Adresse war korrekt und enthält auch die richtige Hausnummer. Ich frage mich nun, ob sie den richtigen Lieferanten gewählt haben in Klammern DHL?
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Sarah W.
Rating: 1 out of 5
following a purchase from 05/08/2023
Unfortunately I have not received my pursennide order order ID BUQSPSHNG. Thank you for explaining the reason for the delay. I hope the technical problem will be solved in the near future. \n***
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isabelle B.
Rating: 4 out of 5
following a purchase from 08/08/2023
Speed and efficiency = very good Advice: fewer e-mails
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éric M.
Rating: 4 out of 5
following a purchase from 25/06/2023
good value for money. Samples are a plus
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Isabel T.
Rating: 4 out of 5
following a purchase from 20/06/2023
I ordered 4 boxes of actron, you confirmed the order and then only sent me 2 boxes. You sent me the credit which I don't know how to use but the worst thing is that I paid the shipping costs and to order the 2 missing boxes I'm going to pay the costs again. This is not good, the drug is becoming very expensive.
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Anthony N.
Rating: 4 out of 5
following a purchase from 18/06/2023
Good service.
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Babak R.
Rating: 1 out of 5
following a purchase from 29/05/2023
Hello,\nI ordered septivon, but more than half of the packages were opened and the seal was broken! Which explanation do you have? \nThank you
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Glenn B.
Rating: 1 out of 5
following a purchase from 21/05/2023
Negative - My order was modified without consulting me and I had no opportunity to cancel or amend my order before the remaining part of my order was shipped. The shipping cost to Australia with DHL for the part order was the same as the shipping cost paid when I placed my my total order and is expensive, so I was very upset about not being consulted and given an opportunity to revise my order. Moreover, the reason given for part of my order being cancelled was that I had ordered pressurised cans - this was not correct; the items I ordered were pump action sprays and not aerosols; this shows bad classification of your products and no clear warnings for items you will refuse to ship.Positive - Otherwise I found the website easy to use and the delivery was fast.
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Andrée C.
Rating: 4 out of 5
following a purchase from 09/05/2023
Very good service but a bit expensive
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Benoit V.
Rating: 4 out of 5
following a purchase from 08/05/2023
Very good site, very good choices, the only complaint is the cost of delivery. Always very expensive, even if the order amount is high.
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pietro antonio N.
Rating: 1 out of 5
following a purchase from 04/05/2023
The order never arrived
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P. H.
Rating: 4 out of 5
following a purchase from 10/04/2023
Very good product, fast delivery, only the website still doesn't provide much information on day and time of delivery.
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Marita O.
Rating: 4 out of 5
following a purchase from 15/03/2023
Thank you I am satisfied with the service
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P. H.
Rating: 4 out of 5
following a purchase from 15/03/2023
I'm satisfied with the product. However, to follow the progress of my order, I am not at all satisfied. Your web system doesn't work at all. All I get is a white screen when the order is placed. Once I asked for it by e-mail and you gave me a link. This time I didn't ask for it because I was waiting for my order to arrive quickly enough. Which was indeed the case. But you still need to improve your delivery tracking systems based on a link on my account.
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