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A
Rating: 4 out of 5
For a drug it is essential that it is received quickly, which was the case Thank you.
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Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 594 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
Ordering on Monday and receiving it on Saturday takes too long. There are other sites where in 48 h you have your order with follow-up of the state every 4 h, without having an excessive port (5,90€). That's neglect ***. I wouldn't recommend this site.
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A
Rating: 3 out of 5
I made a reply to their email indicating the problem and no call from them nor email reply.
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Response from Mon coin santé
Thank you for your comment. \nWe are surprised because we did not receive your email. The colissimo tracking also indicates that you were delivered on time. \nWe are sorry for the inconvenience. In such a case please do not hesitate to call us, we are at your disposal.\nCordially, \nThe MonCoinSanté team
A
Rating: 4 out of 5
short
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A
Rating: 1 out of 5
I have received my order, there is an error in the products delivered: the 3 bottles of 60 tablets ordered have been replaced by bottles of 60 capsules. The composition and dosage are different. So I contacted the site by e-mail. \It's been 6 full days and still no response to my request for an exchange. I have no proof to the contrary so far.
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A
Rating: 3 out of 5
Bonjour c'est un peu compliqué pour accéder au site et à trouver le code
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A
Rating: 4 out of 5
Very correct......
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A
Rating: 4 out of 5
fast, easy ordering
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A
Rating: 4 out of 5
I appreciate the speed of delivery.
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A
Rating: 4 out of 5
Very good advice, information and listening on the phone. Good products, arrive in good condition, and fairly quickly.
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A
Rating: 4 out of 5
Delivery time too long, almost 1 week.\nSite not flexible at all and very slow and long.
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A
Rating: 4 out of 5
A little more expensive but available at ***.
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A
Rating: 4 out of 5
good site and good service; product samples would be welcome
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Rating: 4 out of 5
Lots of choice and fast shipping. Excellent after-sales service.\nOnly downside: a lack of synchronization between stocks and items offered on the site.
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A
Rating: 4 out of 5
well
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A
Rating: 3 out of 5
I think it's a shame that some popular products are out of stock for so long, while others have seen substantial price rises. Ex: creme lavante BEBEBIAFINE out of stock for at least 4 months.\nPommade BEPANTHENE SENSICALM eczema strong price increase. Thank you for your interest in this request. Best regards, ***
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A
Rating: 4 out of 5
I order, I'm delivered on time and the product delivered is I suppose compliant in terms of its composition.\nSo I don't ask for anything less, that's fine with me.
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A
Rating: 4 out of 5
Fine, but one item was out of stock.
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Rating: 4 out of 5
Even if the service is excellent, I never rate the maximum because it's always possible to do better!
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A
Rating: 4 out of 5
good but I hate being reminded by emails
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A
Rating: 4 out of 5
good performance
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A
Rating: 4 out of 5
parcel conforms to the order. products are well protected. delivery time very satisfactory.
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Rating: 4 out of 5
so far I am always very satisfied with your services and thank you.
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A
Rating: 4 out of 5
just what I expected
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A
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
Null. your site does not work.\n0 star even if choice not proposed.. since non-existent service.
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Response from Mon coin santé
Hello,Thank you for your testimonial. We are surprised by the fact that our site does not "work" insofar as you placed your order and received your package without any problems. \nWe also tried to contact you to exchange with you, unfortunately without success. \We remain at your disposal.\nThe MonCoinSanté team
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
good service
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Fast delivery, well packed.
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A
Rating: 4 out of 5
satisfactory
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A
Rating: 3 out of 5
Hello,Once again, I am disappointed with your service. The delivery time was too long. I had to call to find out why. Your reasons were acceptable, but not the lack of communication about the delay. You know how to contact us to make offers, and I believe that notifying us of a delay in delivery is very simple.
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Rating: 4 out of 5
Good telephone reception to obtain additional information.\nFast and compliant delivery.
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Rating: 4 out of 5
good value, on-time delivery
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Rating: 4 out of 5
products arrived quickly. Happy packing and thanks for the samples!
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Rating: 3 out of 5
Compliant products but delivery at a charge or Chronopost 15 kilometers away.\nFree Chronopost home delivery should be available above a certain threshold (30 euros?).
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Rating: 3 out of 5
Too bad we don't want to inform you about the restocking of certain products (unavailable for several months) / Prices could be a little lower.
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Rating: 3 out of 5
I was disappointed when I received my order, I had ordered 3 boxes of 210g of galactogil granules and I received 3 boxes of 24 sachets of galactogil lactation, it's not the same thing and it's not what I wanted.
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Rating: 4 out of 5
Information about the order being sent and the deadline met = 2 things I appreciate.
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Rating: 4 out of 5
Good price and fast order processing
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