The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Very good site for online sales of parapharmacy products at low margins. But you can't get everything like in a pharmacy, even though the owner is in the profession! So you have to resort to other sites! Competition still has a long way to go...\n
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Rating: 4 out of 5
Good reactivity, support with relevant information. Very short delivery times.
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Rating: 4 out of 5
fast delivery efficient nothing to say
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Rating: 3 out of 5
Fast delivery but little choice in the list of merchants proposed for free delivery => difficulty parking and limited opening hours
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Rating: 4 out of 5
Just a small error for one of the requested products, but of no great importance.
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Rating: 4 out of 5
What can I say! Perfect, fast delivery and quality products. I recommend
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Rating: 4 out of 5
Clear, reliable site, located in France, delivery on time.
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Rating: 4 out of 5
Quality service
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Acheteur vérifié
Rating: 3 out of 5
The website is sorely lacking in ease of navigation, especially the product search engine, which is neither clear nor easy to use. You really have to be motivated to look for your product. Otherwise, delivery is great.
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Rating: 4 out of 5
collie arriver mal fermer
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Rating: 4 out of 5
on-time delivery, good value for money.
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Rating: 4 out of 5
Delivery takes longer now that it's in a parcel relay, but it's still OK!
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Rating: 4 out of 5
fairly fast delivery times
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Rating: 4 out of 5
Nothing to say except that I am very satisfied. I found my parcel in the letterbox, in perfect condition.
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Rating: 4 out of 5
a problem due to a lack of product in stock. delay in delivery, because I didn't get the message in time. Nothing too serious though.
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Rating: 4 out of 5
Satisfied with the service requested....
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Rating: 1 out of 5
Very dissatisfied. You don't respect shipping and delivery times at all. \You have increased the order threshold for free shipping from €49 to €60!
less expensive than traditional pharmacies. Fast delivery
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Rating: 4 out of 5
The basket fades too quickly. \nProducts missing (mag2 in bag)\nNot positive
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Rating: 4 out of 5
Products sent quickly. Serious order tracking. Ask the pharmacist for details
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Rating: 4 out of 5
very good site I found the products I wanted at a reasonable price because too expensive on other site
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Rating: 3 out of 5
I found the delivery time much too long !!!
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Rating: 4 out of 5
friendliness, diligence, competence
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Rating: 4 out of 5
great offer, efficient service
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Rating: 4 out of 5
good service
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Rating: 4 out of 5
No worries, order delivered quickly and correctly, attractive prices.
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Rating: 4 out of 5
Products are attractively priced and postal charges are attractive.
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Rating: 3 out of 5
It's a pity that for political reasons you stopped sending to Israel, the country where I live, once you sent me a parcel, the second time you refused, citing reasons that don't hold water. As for the people with whom I asked for advice, I can only thank them: trade and politics don't go together.
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Response from Mon coin santé
Hello, \nYou are mistaken. We no longer ship to Israel, not for political reasons (??) but because of delivery reliability and customs problems. We've had to refund many customers who were unhappy not to receive their parcels, (which is normal not to be happy!) It's the same for other countries like Brazil where we no longer ship either.
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Rating: 4 out of 5
Products conform to order, well wrapped, pharmacist's note reminding us of precautions to take with certain products.
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Rating: 4 out of 5
The product I bought was faulty. But the person I spoke to online was very responsive and sent us a new product as soon as our conversation was over.
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Rating: 4 out of 5
Very fast delivery, very attractive prices
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Rating: 3 out of 5
Delivery time too long
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Acheteur vérifié
Rating: 4 out of 5
*****
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Acheteur vérifié
Rating: 4 out of 5
Good telephone reception, and very easy and fast internet ordering;
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Rating: 4 out of 5
****
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Acheteur vérifié
Rating: 4 out of 5
only remark ... the absence of information on the circuit and delivery times.nothing to say about the product.
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Rating: 1 out of 5
I placed an order that was supposed to arrive within 48 hours but I haven't received anything, and this isn't the first time. A new payment system is proposed, but no information is given on how it works, what the customer has to do...
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Acheteur vérifié
Rating: 3 out of 5
Fast delivery and products in accordance with my order. It is unfortunate, however, that having ordered the Ysomega product in a 30-capsule pack without realizing it, when I was expecting 60 capsules, I ended up paying more than I expected. A little advice when examining my order would have given me complete satisfaction.
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Acheteur vérifié
Rating: 1 out of 5
I cancelled my account with you but I see that you don't understand French. I DON'T WANT TO HAVE ANYTHING MORE TO DO WITH YOU, FORGET MY EMAIL ADDRESS OTHERWISE I'LL HAVE TO INFORM THE CNIL, IS THAT CLEAR OR NOT???
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Response from Mon coin santé
Hello Madam,You have been unsubscribed, following your request, in time. You received an email from EKOMI following your order to evaluate our services. This is an automatic email that we could not prevent from being sent. Please accept our apologies for the inconvenience. \Best regards Denis Louvegnies
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Acheteur vérifié
Rating: 4 out of 5
very fast delivery, as ordered
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