Customer reviews of Mon coin santé

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews

Summary of reviews

The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.

Reviews 1 and 4 stars

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Jean-Paul K.
Rating: 4 out of 5
following a purchase from 02/06/2024
Too many emails, in fact 5 for one product ordered. Even Amazon uses only 3
K
Katsiaryna S.
Rating: 4 out of 5
following a purchase from 02/06/2024
I had to contact local DHL service in order to receive my order, because instead of delivering it to my door, a courier decided to leave it in a locker box, but I did not receive the details of the locker address and the code to open it. That was a bit frustrating considering the delivery fee I paid. Overall, the experience with the e-shop and product itself are with no any complains.
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Response from Mon coin santé
I'm sorry you had problems with the delivery of your order. We appreciate your feedback and will do our best to improve our delivery service in the future. Thank you for choosing Mon coin santé!"
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tatiana F.
Rating: 4 out of 5
following a purchase from 27/05/2024
Arrivato il pacco il giorno stabilito .Bravissimi
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Nicole E.
Rating: 4 out of 5
following a purchase from 16/05/2024
Thank you a little long more than 48 h but I think there were weekends . cordially
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Michel J.
Rating: 4 out of 5
following a purchase from 09/05/2024
Efficient delivery although postage expensive
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andré A.
Rating: 4 out of 5
following a purchase from 27/04/2024
parcel received quickly happy with my order
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Gianni M.
Rating: 4 out of 5
following a purchase from 25/04/2024
Spedizione un pò cara
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Gary C.
Rating: 1 out of 5
following a purchase from 20/04/2024
It is stuck in Customs for some reason. I have ordered these same items before and had no problems or told I would need to do something else to order these products.
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Ann K.
Rating: 1 out of 5
following a purchase from 24/03/2024
I have repeatedly sent inquiries to their customer service department with no response. The shipping costs twice as much as the product. I have requested that my multiple items be combined.
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Anita M.
Rating: 4 out of 5
following a purchase from 25/03/2024
Fast and reliable. Very happy with the service. Will definitely use again
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Jean R.
Rating: 4 out of 5
following a purchase from 22/03/2024
It arrived okay a bit expensive delivery
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Christian L.
Rating: 4 out of 5
following a purchase from 21/03/2024
Everything was perfect. Now only the effectiveness of the product remains to be appreciated but this is not your responsibility. Thank you.
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rabah E.
Rating: 1 out of 5
following a purchase from 19/03/2024
You sent me 5 of Biogaran Conseil – Magnesium/Vitamin B6 (48mg/5mg) Film-Coated Tablets – Pack of 50 , All Expires on 10 / 24 . no good at least one or 2 years expiration date for the product not 7 months . At least communicate the problem with the customer . If I new this short expiry date I would not have ordered , I can only finish 2 or three boxes all the rest in the in the trash waist of money . Not satisfied with the product at all. On the other hand the Ibufetum – Ibuprofen (5%) Gel for Twists and Sprains – 60g Tube is super prefect expiration date 06 / 26 Five stars .
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LUCETTE E.
Rating: 4 out of 5
following a purchase from 26/02/2024
The products delivered are those ordered, and the DHL service for customers living in the French overseas departments and territories is very much appreciated.
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Yeny G.
Rating: 1 out of 5
following a purchase from 20/02/2024
I didn't receive my order and I wrote to them to know about my order and they didn't answer
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didier C.
Rating: 4 out of 5
following a purchase from 10/02/2024
conforms to my conforms to my order, small delivery problem, they were reactive and everything was back in order. thank you.
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Lynn N.
Rating: 1 out of 5
following a purchase from 08/02/2024
Pills very effective
M
Manuel E.
Rating: 4 out of 5
following a purchase from 02/02/2024
Received your product in a reasonable amount of time. However, the shipping fee to my California address was high.
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Barbara H.
Rating: 1 out of 5
following a purchase from 29/01/2024
Everything was ok, I received it rather quick
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davide O.
Rating: 4 out of 5
following a purchase from 22/01/2024
Everything ok
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Michèle L.
Rating: 4 out of 5
following a purchase from 18/01/2024
Very reliable service. Good price. But range could be even wider.
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Elly B.
Rating: 4 out of 5
following a purchase from 12/01/2024
Snelle en correcte levering
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oksana Z.
Rating: 1 out of 5
following a purchase from 07/01/2024
The shipment has not arrived.
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Helle A.
Rating: 1 out of 5
following a purchase from 10/01/2024
Very good service
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Kristina V.
Rating: 4 out of 5
following a purchase from 08/01/2024
Yes, everything was satisfying. Exept I ask a question to your company, in order why I can not order more then 2 tubes of Progestoron?.\nThe next thing is, it would be nice that you could contact my perseon in englisch!!! since we both are members of the EU and it would help, if we found a language, everybody in the EU could manage..\nIn the meantime I am studying french..... maybe that helpes :-)\nnkind regards \n_Kristina van Kampen
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Guy G.
Rating: 4 out of 5
following a purchase from 06/01/2024
We contact you when a product is out of stock, and when the use-by date is short, to find out what you want instead, another product or a refund, and the staff are very friendly.
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Joelle M.
Rating: 4 out of 5
following a purchase from 09/01/2024
Great experience, quick shipping \nI will buy again
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Zina S.
Rating: 4 out of 5
following a purchase from 04/01/2024
Delivery a little too slow
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Radouane B.
Rating: 1 out of 5
following a purchase from 30/12/2023
On your website it says 3 days is an estimate time to receive the product bought from you, but my products didn't even move from the 4th of January.\nI bought sneakers from Japan and they arrived before your parcel that is around 1k kilometer far from where i am from.\nThe problem i am travleing on 15th January, i don't need what i bought from you anymore if i cannot have it before that.\nVery bad experience and slow service, will never buy from you again, no thanks you
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maria luisa G.
Rating: 4 out of 5
following a purchase from 31/12/2023
All very well, except for the shipping, which seems a bit expensive, hence the 4 stars.
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Isabel T.
Rating: 4 out of 5
following a purchase from 29/12/2023
Buying from you had no problems, the only p tu o leme was the delivery, a very poor service, unfortunately. Delivery announced on a certain day at a certain time, nobody came!
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JOAN F.
Rating: 4 out of 5
following a purchase from 18/12/2023
Nothing
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BEGOÑA G.
Rating: 4 out of 5
following a purchase from 09/12/2023
El producto es bastante caro
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MADELEINE C.
Rating: 4 out of 5
following a purchase from 30/11/2023
order completed quickly thank you
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pinna B.
Rating: 1 out of 5
following a purchase from 03/12/2023
big dhl delay of 1 week, products might not be good.\nwe have an account with dhl, delays on all shipments from early december\ni suggest to get refund by dhl when shipments are very late
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Ann K.
Rating: 1 out of 5
following a purchase from 29/11/2023
I have repeatedly asked to speak with someone from your customer service department. The medicine that I am ordering is for my child with a rare terminal illness. I'm having difficulty with DHL service which could be addressed at your end. \nJe parle français.
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Maria Teresa G.
Rating: 1 out of 5
following a purchase from 02/11/2023
BUENOS DÍAS, LLEVO AÑOS COMO CLIENTE Y NUNCA HE TENIDO PROBLEMAS CON LOS ENVIOS QUE ME HAN ENVIADOS SIEMPRE A MI DIRECCION QUE SIGUE SIENDO LA MISMA, PERO EL PEDIDO ULTIMO QUE HE HECHO TODAVIA NO LO HE RECIBIDO, POR LO QUE ESTOY DIGUSTADA CON LA GESTION. \nDetalle de todos los pasos\nFechas Pasos\nMartes, 7 de noviembre\nSu paquete no pudo ser entregado debido a un problema de dirección. Será devuelto al remitente.\nMartes, 7 de noviembre\nSu paquete se encuentra en el lugar de entrega que sirve a su dirección. Lo preparamos para la entrega.\nLunes, 6 de noviembre\nSu paquete continuará viajando a su territorio de destino.\nSábado 4 de noviembre\nSu paquete está en tránsito en nuestras plataformas logísticas.\nViernes, 3 de noviembre\nSu paquete ha sido entregado en una oficina de correos.\nViernes, 3 de noviembre\n¡Su Colissimo pronto nos será confiado! Está siendo preparado por su remitente.
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JOAN F.
Rating: 4 out of 5
following a purchase from 27/10/2023
Good service
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Alice D.
Rating: 1 out of 5
following a purchase from 27/10/2023
We have not yet received our package.\nAlice Dorsey
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Isabelle D.
Rating: 4 out of 5
following a purchase from 21/10/2023
Handy when you don't have time to go to the chemist.
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