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E
Rating: 4 out of 5
Excellent company but the shipping cost was expensive
Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 686 published reviews
Summary of reviews
Mon coin santé consistently delivers fast and reliable delivery across multiple regions, with customers noting quick despatch, prompt arrival, and smooth, clockwork checkout experiences. The store’s product quality and range are highlighted by mentions of good or great products arriving quickly and being well packed, with customers often feeling satisfied and pleased to have found trusted, long-standing vendors. Customer service is repeatedly praised for responsiveness and helpfulness, including quick replies and precise delivery information that resolves issues efficiently. The overall experience is described as easy to use, convenient, and dependable, with many customers expressing repeated loyalty and willingness to order again.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
I have made repeated attempts to talk with customer service about their international shipping and the difficulties I'm having with DHL. No one has replied to me.
E
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Prima website, snelle accurate levering
J
Rating: 4 out of 5
Too many emails, in fact 5 for one product ordered. Even Amazon uses only 3
K
Rating: 4 out of 5
I had to contact local DHL service in order to receive my order, because instead of delivering it to my door, a courier decided to leave it in a locker box, but I did not receive the details of the locker address and the code to open it. That was a bit frustrating considering the delivery fee I paid. Overall, the experience with the e-shop and product itself are with no any complains.
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Response from Mon coin santé
I'm sorry you had problems with the delivery of your order. We appreciate your feedback and will do our best to improve our delivery service in the future. Thank you for choosing Mon coin santé!"
T
Rating: 4 out of 5
Arrivato il pacco il giorno stabilito .Bravissimi
N
Rating: 4 out of 5
Thank you a little long more than 48 h but I think there were weekends . cordially
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M
Rating: 4 out of 5
Efficient delivery although postage expensive
A
Rating: 4 out of 5
parcel received quickly happy with my order
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G
Rating: 4 out of 5
Spedizione un pò cara
G
Rating: 1 out of 5
It is stuck in Customs for some reason. I have ordered these same items before and had no problems or told I would need to do something else to order these products.
A
Rating: 1 out of 5
I have repeatedly sent inquiries to their customer service department with no response. The shipping costs twice as much as the product. I have requested that my multiple items be combined.
A
Rating: 4 out of 5
Fast and reliable. Very happy with the service. Will definitely use again
J
Rating: 4 out of 5
It arrived okay a bit expensive delivery
C
Rating: 4 out of 5
Everything was perfect. Now only the effectiveness of the product remains to be appreciated but this is not your responsibility. Thank you.
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R
Rating: 1 out of 5
You sent me 5 of Biogaran Conseil – Magnesium/Vitamin B6 (48mg/5mg) Film-Coated Tablets – Pack of 50 , All Expires on 10 / 24 . no good at least one or 2 years expiration date for the product not 7 months . At least communicate the problem with the customer . If I new this short expiry date I would not have ordered , I can only finish 2 or three boxes all the rest in the in the trash waist of money . Not satisfied with the product at all. On the other hand the Ibufetum – Ibuprofen (5%) Gel for Twists and Sprains – 60g Tube is super prefect expiration date 06 / 26 Five stars .
L
Rating: 4 out of 5
The products delivered are those ordered, and the DHL service for customers living in the French overseas departments and territories is very much appreciated.
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Y
Rating: 1 out of 5
I didn't receive my order and I wrote to them to know about my order and they didn't answer
D
Rating: 4 out of 5
conforms to my conforms to my order, small delivery problem, they were reactive and everything was back in order. thank you.
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L
Rating: 1 out of 5
Pills very effective
M
Rating: 4 out of 5
Received your product in a reasonable amount of time. However, the shipping fee to my California address was high.
B
Rating: 1 out of 5
Everything was ok, I received it rather quick
D
Rating: 4 out of 5
Everything ok
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M
Rating: 4 out of 5
Very reliable service. Good price. But range could be even wider.
E
Rating: 4 out of 5
Snelle en correcte levering
O
Rating: 1 out of 5
The shipment has not arrived.
H
Rating: 1 out of 5
Very good service
K
Rating: 4 out of 5
Yes, everything was satisfying. Exept I ask a question to your company, in order why I can not order more then 2 tubes of Progestoron?.\nThe next thing is, it would be nice that you could contact my perseon in englisch!!! since we both are members of the EU and it would help, if we found a language, everybody in the EU could manage..\nIn the meantime I am studying french..... maybe that helpes :-)\nnkind regards \n_Kristina van Kampen
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G
Rating: 4 out of 5
We contact you when a product is out of stock, and when the use-by date is short, to find out what you want instead, another product or a refund, and the staff are very friendly.
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J
Rating: 4 out of 5
Great experience, quick shipping \nI will buy again
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Z
Rating: 4 out of 5
Delivery a little too slow
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R
Rating: 1 out of 5
On your website it says 3 days is an estimate time to receive the product bought from you, but my products didn't even move from the 4th of January.\nI bought sneakers from Japan and they arrived before your parcel that is around 1k kilometer far from where i am from.\nThe problem i am travleing on 15th January, i don't need what i bought from you anymore if i cannot have it before that.\nVery bad experience and slow service, will never buy from you again, no thanks you
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M
Rating: 4 out of 5
All very well, except for the shipping, which seems a bit expensive, hence the 4 stars.
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I
Rating: 4 out of 5
Buying from you had no problems, the only p tu o leme was the delivery, a very poor service, unfortunately. Delivery announced on a certain day at a certain time, nobody came!
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J
Rating: 4 out of 5
Nothing
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B
Rating: 4 out of 5
El producto es bastante caro
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M
Rating: 4 out of 5
order completed quickly thank you
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P
Rating: 1 out of 5
big dhl delay of 1 week, products might not be good.\nwe have an account with dhl, delays on all shipments from early december\ni suggest to get refund by dhl when shipments are very late
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A
Rating: 1 out of 5
I have repeatedly asked to speak with someone from your customer service department. The medicine that I am ordering is for my child with a rare terminal illness. I'm having difficulty with DHL service which could be addressed at your end. \nJe parle français.
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