Customer reviews of Mon coin santé

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews

Summary of reviews

The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.

Reviews 2, 3 and 4 stars

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D
Daniel C.
Rating: 4 out of 5
following a purchase from 28/06/2026
Since emails can be sent in english, I would suggest, sending emails in english with dosing instructions.
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Maurice P.
Rating: 4 out of 5
following a purchase from 04/05/2026
Perfect for the order but shipping costs a bit expensive.
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Mohammad Akbar H.
Rating: 4 out of 5
following a purchase from 07/04/2026
It's ok to receive the post. All good
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christelle C.
Rating: 3 out of 5
following a purchase from 30/03/2026
Previously, it was necessary to spend 50 euros to get free shipping and the order would arrive at home; now it's 70 euros and we still have to go out to get our order.
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Valérie W.
Rating: 4 out of 5
following a purchase from 20/03/2026
Order conforms to my order and received quickly.
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Jonathan A.
Rating: 4 out of 5
following a purchase from 03/03/2026
Always easy to order online and their turnaround on the order is usually very quick. I also appreciate that they ship internationally. My only complaint this time is they changed from DHL to Fed-Ex for delivery and DHL is better for international shipments.
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Hen Y.
Rating: 3 out of 5
following a purchase from 22/02/2026
The shipment arrives fast, but the receipt send to the international courier doesn't separate shipping cost from product cost and therefore cause a custom payment and delay release from the local customs
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CHRISTOPHE C.
Rating: 4 out of 5
following a purchase from 13/02/2026
A bit outdated site but nothing to report on the products and delivery.
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Mohammed Mozammel H.
Rating: 4 out of 5
following a purchase from 30/01/2026
Great
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OR K.
Rating: 3 out of 5
following a purchase from 08/01/2026
The product is fine, but your shipping company UPS is terrible! They charged me unjustified ransom for releasing the package! Please never use them again!
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Lora B.
Rating: 2 out of 5
following a purchase from 04/12/2025
Malheureusement, cette pharmacie n'utilise plus de transporteurs fiables. Veuillez reprendre les expéditions internationales vers le Royaume-Uni.
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Liza Z.
Rating: 2 out of 5
following a purchase from 15/12/2025
I am not getting you a bad review The package was supposed to be delivered December 23. But it came today December 29. I am not happy with FedEx. Much happier with DHL which you used before.
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robert J.
Rating: 2 out of 5
following a purchase from 08/11/2025
I have loved the service and ease of buying from Mon coin sante’ UNTIL my purchase in November 2025. I made my purchase and paid for DHL delivery as always. Two days later I receive an email from DHL that I have to pay over $100 USD for tariff or my shipment would be returned. I am aware that there are new tariffs in the USA, but a responsible seller would do one of two things before allowing a purchase, in my opinion. First, post a notice that there tariffs on all applicable products , or second, offer me (the customer) a refund if we don’t want to pay the tariff. Being blindsided after the purchase is unacceptable and ethically questionable. Totally passive aggressive behavior to salvage one extra sale is unconscionable.
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PIERRE P.
Rating: 4 out of 5
following a purchase from 05/11/2025
EXPENSIVE DELIVERY BUT GREAT SERVICE
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Bill M.
Rating: 4 out of 5
following a purchase from 01/11/2025
The service is excellent apart from the excessive postage cost (£18 ) which doubled the price of my order.
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Pierre L.
Rating: 2 out of 5
following a purchase from 02/11/2025
Excellent
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Brent L.
Rating: 2 out of 5
following a purchase from 02/11/2025
very unhappy with the order. Before making the order, I sent an email and asked about the shipping but waited for days and there was no reply. Then, days after the shipment, received a notification from DHL Express that I needed to pay extra $21 of customs duty! In the end, I paid $61 in total and the product itself only cost $6. Unbelievable
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Phil K.
Rating: 4 out of 5
following a purchase from 24/10/2025
Good service. Ordering straightforward. Prompt delivery, although the cost of that made the product quite expensive.
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Ortansa Mihaela R.
Rating: 4 out of 5
following a purchase from 21/10/2025
The farmacy has sent the goods asap, but the transport company...it took them a lifetime to deliver the goods.
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Deborah C.
Rating: 3 out of 5
following a purchase from 21/10/2025
My eye drops had a shorter expiry date than I wanted. Otherwise, it was fine.
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Nader R.
Rating: 4 out of 5
following a purchase from 16/10/2025
Quick process and quality items. Be aware of custom cost of 20 percent not reflected in purchase price. Hit and miss communication since some emails not answered. Overall good
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Hendrik H.
Rating: 3 out of 5
following a purchase from 11/10/2025
I was not informed about the progres of the shipping
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Jose F.
Rating: 2 out of 5
following a purchase from 03/10/2025
The product arrived relatively fast, which was good. The bad thing is that you should have warned me about the extra shipping cost, which was a lot! Anyway, all in all, I may order from you again in the future.
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Gerwin V.
Rating: 4 out of 5
following a purchase from 25/09/2025
Fast delivery
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Peter L.
Rating: 4 out of 5
following a purchase from 09/09/2025
All arrived as promised
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Manuel D.
Rating: 4 out of 5
following a purchase from 03/09/2025
Esperaba que el envio me llegara al domicilio, pero me lo enviaron a un punto de entrega.
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E. m. M.
Rating: 4 out of 5
following a purchase from 19/08/2025
It is to dificult for me to do that in an otter langzame than dutch
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Karin B.
Rating: 4 out of 5
following a purchase from 18/08/2025
Your company seemed to be the only pharmacy which will ship to Australia. The postage is very expensive but the Thealose drops are superior for dry eyes to anything I may obtain in Australia. Mon coin sante shipped immediately and I received my order 4 days later without any problems.
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Jason S.
Rating: 2 out of 5
following a purchase from 02/08/2025
The 2 boxes of Prostaphane I ordered were stuck together and the labels tore off when the boxes were separated.
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Sighle S.
Rating: 3 out of 5
following a purchase from 04/08/2025
It took one week to arrive
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Mia W.
Rating: 4 out of 5
following a purchase from 02/08/2025
Nice and easy- just a little bit annoying that I can only by one item at a time because it’s a hormonal creme- and I live in Denmark so I have to pay shipping every time
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Valérie W.
Rating: 4 out of 5
following a purchase from 29/07/2025
Order received in accordance with the one placed quickly.
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Jesper N.
Rating: 4 out of 5
following a purchase from 28/07/2025
Swift delivery. No problems.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 20/07/2025
Nothing to report
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Soma A.
Rating: 3 out of 5
following a purchase from 28/06/2025
I would like to order two or three of the same, But the function didnt work.
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Francisco D.
Rating: 4 out of 5
following a purchase from 26/06/2025
Yes I am very satisfied
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stephanie M.
Rating: 4 out of 5
following a purchase from 28/05/2025
Received. Took a bit long, but acceptable
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Steffen J.
Rating: 3 out of 5
following a purchase from 26/05/2025
God
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Juan Carlos B.
Rating: 2 out of 5
following a purchase from 26/05/2025
The service of ‘Mon coin santé’ is perfect, but the transport with Chonopost (France) is very bad, in Spain they give the transport to SEUR which is one of the worst companies they could choose, a thermolabile product has taken more than a week to arrive.
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Viktor V.
Rating: 2 out of 5
following a purchase from 21/05/2025
One of the Tot'hema ampule was broken