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J
Rating: 4 out of 5
Great product, reliable delivery. Shame about the shipping cost
Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 686 published reviews
Summary of reviews
Mon coin santé consistently delivers fast and reliable delivery across multiple regions, with customers noting quick despatch, prompt arrival, and smooth, clockwork checkout experiences. The store’s product quality and range are highlighted by mentions of good or great products arriving quickly and being well packed, with customers often feeling satisfied and pleased to have found trusted, long-standing vendors. Customer service is repeatedly praised for responsiveness and helpfulness, including quick replies and precise delivery information that resolves issues efficiently. The overall experience is described as easy to use, convenient, and dependable, with many customers expressing repeated loyalty and willingness to order again.
Reviews 2, 3 and 4 stars
Reset filtersK
Rating: 4 out of 5
I want to give credit where it’s due — my order got delayed and the tracking info was confusing (showed some strange location data), but when I reached out, Aurélie from customer support replied quickly and gave me the exact pickup location for my parcel. Delivery timing had some hiccups, but customer service was responsive and helpful throughout.
M
Rating: 2 out of 5
Some products close to the expiration date
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D
Rating: 4 out of 5
Since emails can be sent in english, I would suggest, sending emails in english with dosing instructions.
P
Rating: 3 out of 5
Package arrived completely damaged, the boxes emptied of their contents and the packaging arrived completely demolished + the bags out of their containers and all *squashed*!!!!
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J
Rating: 3 out of 5
Disappointed not to have any response to my request even if the answer is negative it would be more respectful. Otherwise, why have the possibility to send a message. Otherwise, delivery ok and product ok...
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M
Rating: 4 out of 5
Perfect for the order but shipping costs a bit expensive.
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M
Rating: 4 out of 5
It's ok to receive the post. All good
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C
Rating: 3 out of 5
Previously, it was necessary to spend 50 euros to get free shipping and the order would arrive at home; now it's 70 euros and we still have to go out to get our order.
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V
Rating: 4 out of 5
Order conforms to my order and received quickly.
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J
Rating: 4 out of 5
Always easy to order online and their turnaround on the order is usually very quick. I also appreciate that they ship internationally. My only complaint this time is they changed from DHL to Fed-Ex for delivery and DHL is better for international shipments.
H
Rating: 3 out of 5
The shipment arrives fast, but the receipt send to the international courier doesn't separate shipping cost from product cost and therefore cause a custom payment and delay release from the local customs
C
Rating: 4 out of 5
A bit outdated site but nothing to report on the products and delivery.
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M
Rating: 4 out of 5
Great
O
Rating: 3 out of 5
The product is fine, but your shipping company UPS is terrible! They charged me unjustified ransom for releasing the package! Please never use them again!
L
Rating: 2 out of 5
Malheureusement, cette pharmacie n'utilise plus de transporteurs fiables. Veuillez reprendre les expéditions internationales vers le Royaume-Uni.
L
Rating: 2 out of 5
I am not getting you a bad review The package was supposed to be delivered December 23. But it came today December 29. I am not happy with FedEx. Much happier with DHL which you used before.
R
Rating: 2 out of 5
I have loved the service and ease of buying from Mon coin sante’ UNTIL my purchase in November 2025. I made my purchase and paid for DHL delivery as always. Two days later I receive an email from DHL that I have to pay over $100 USD for tariff or my shipment would be returned. I am aware that there are new tariffs in the USA, but a responsible seller would do one of two things before allowing a purchase, in my opinion. First, post a notice that there tariffs on all applicable products , or second, offer me (the customer) a refund if we don’t want to pay the tariff. Being blindsided after the purchase is unacceptable and ethically questionable. Totally passive aggressive behavior to salvage one extra sale is unconscionable.
P
Rating: 4 out of 5
EXPENSIVE DELIVERY BUT GREAT SERVICE
B
Rating: 4 out of 5
The service is excellent apart from the excessive postage cost (£18 ) which doubled the price of my order.
P
Rating: 2 out of 5
Excellent
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B
Rating: 2 out of 5
very unhappy with the order. Before making the order, I sent an email and asked about the shipping but waited for days and there was no reply. Then, days after the shipment, received a notification from DHL Express that I needed to pay extra $21 of customs duty! In the end, I paid $61 in total and the product itself only cost $6. Unbelievable
P
Rating: 4 out of 5
Good service. Ordering straightforward. Prompt delivery, although the cost of that made the product quite expensive.
O
Rating: 4 out of 5
The farmacy has sent the goods asap, but the transport company...it took them a lifetime to deliver the goods.
D
Rating: 3 out of 5
My eye drops had a shorter expiry date than I wanted. Otherwise, it was fine.
N
Rating: 4 out of 5
Quick process and quality items. Be aware of custom cost of 20 percent not reflected in purchase price. Hit and miss communication since some emails not answered. Overall good
H
Rating: 3 out of 5
I was not informed about the progres of the shipping
J
Rating: 2 out of 5
The product arrived relatively fast, which was good. The bad thing is that you should have warned me about the extra shipping cost, which was a lot! Anyway, all in all, I may order from you again in the future.
G
Rating: 4 out of 5
Fast delivery
P
Rating: 4 out of 5
All arrived as promised
M
Rating: 4 out of 5
Esperaba que el envio me llegara al domicilio, pero me lo enviaron a un punto de entrega.
E
Rating: 4 out of 5
It is to dificult for me to do that in an otter langzame than dutch
K
Rating: 4 out of 5
Your company seemed to be the only pharmacy which will ship to Australia. The postage is very expensive but the Thealose drops are superior for dry eyes to anything I may obtain in Australia. Mon coin sante shipped immediately and I received my order 4 days later without any problems.
J
Rating: 2 out of 5
The 2 boxes of Prostaphane I ordered were stuck together and the labels tore off when the boxes were separated.
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S
Rating: 3 out of 5
It took one week to arrive
M
Rating: 4 out of 5
Nice and easy- just a little bit annoying that I can only by one item at a time because it’s a hormonal creme- and I live in Denmark so I have to pay shipping every time
V
Rating: 4 out of 5
Order received in accordance with the one placed quickly.
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J
Rating: 4 out of 5
Swift delivery. No problems.
I
Rating: 4 out of 5
Nothing to report
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S
Rating: 3 out of 5
I would like to order two or three of the same, But the function didnt work.