English 
Français 
A
Rating: 4 out of 5
Items conform to my request.damaged parcel on receipt
Translated reviews
Customer reviews of Mon coin santé
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 594 published reviews
Summary of reviews
The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I appreciated the speed with which the products were processed and dispatched.
Translated reviews
A
Rating: 4 out of 5
nothing to report in particular: good performance
Translated reviews
A
Rating: 4 out of 5
products received on time packaged in perfect condition impeccable inner packaging, especially the small kits for homeopathic tubes clear, simple and practical site
Translated reviews
A
Rating: 3 out of 5
Fine, but shipping costs fluctuate from week to week... 5.90 euros for a tube at 4.50 euros.... that's a lot :(
Translated reviews
A
Rating: 4 out of 5
Good selection, very fair prices, fast delivery
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 4 out of 5
For a drug it is essential that it is received quickly, which was the case Thank you.
Translated reviews
A
Rating: 2 out of 5
An item marked in stock was in fact sold out, and there was another error in the preparation of the parcel (a small box for a large one paid for). I had to contact them and prove my good faith with a photo, and they made no commercial gesture. I wasn't even offered an exchange, just a refund for half the large box. That's just not serious.
Translated reviews
A
Rating: 3 out of 5
I made a reply to their email indicating the problem and no call from them nor email reply.
Translated reviews
Response from Mon coin santé
Thank you for your comment. \nWe are surprised because we did not receive your email. The colissimo tracking also indicates that you were delivered on time. \nWe are sorry for the inconvenience. In such a case please do not hesitate to call us, we are at your disposal.\nCordially, \nThe MonCoinSanté team
A
Rating: 4 out of 5
short
Translated reviews
A
Rating: 3 out of 5
Bonjour c'est un peu compliqué pour accéder au site et à trouver le code
Translated reviews
A
Rating: 4 out of 5
Very correct......
Translated reviews
A
Rating: 4 out of 5
fast, easy ordering
Translated reviews
A
Rating: 2 out of 5
note: 2/5 because as far as I'm concerned, drugs are limited to 1 copy per order...
Translated reviews
A
Rating: 4 out of 5
I appreciate the speed of delivery.
Translated reviews
A
Rating: 4 out of 5
Very good advice, information and listening on the phone. Good products, arrive in good condition, and fairly quickly.
Translated reviews
A
Rating: 4 out of 5
Delivery time too long, almost 1 week.\nSite not flexible at all and very slow and long.
Translated reviews
A
Rating: 4 out of 5
A little more expensive but available at ***.
Translated reviews
A
Rating: 4 out of 5
good site and good service; product samples would be welcome
Translated reviews
A
Rating: 4 out of 5
Lots of choice and fast shipping. Excellent after-sales service.\nOnly downside: a lack of synchronization between stocks and items offered on the site.
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 3 out of 5
I think it's a shame that some popular products are out of stock for so long, while others have seen substantial price rises. Ex: creme lavante BEBEBIAFINE out of stock for at least 4 months.\nPommade BEPANTHENE SENSICALM eczema strong price increase. Thank you for your interest in this request. Best regards, ***
Translated reviews
A
Rating: 4 out of 5
I order, I'm delivered on time and the product delivered is I suppose compliant in terms of its composition.\nSo I don't ask for anything less, that's fine with me.
Translated reviews
A
Rating: 4 out of 5
Fine, but one item was out of stock.
Translated reviews
A
Rating: 2 out of 5
I've been waiting for a reply since Sunday about a refund for undelivered products. A handwritten note on the invoice informs me of this shortage and announces a refund, and in my e-mail I asked what the method of refund was.
Translated reviews
A
Rating: 4 out of 5
Even if the service is excellent, I never rate the maximum because it's always possible to do better!
Translated reviews
A
Rating: 4 out of 5
good but I hate being reminded by emails
Translated reviews
A
Rating: 4 out of 5
good performance
Translated reviews
A
Rating: 4 out of 5
parcel conforms to the order. products are well protected. delivery time very satisfactory.
Translated reviews
A
Rating: 4 out of 5
so far I am always very satisfied with your services and thank you.
Translated reviews
A
Rating: 4 out of 5
just what I expected
Translated reviews
A
Rating: 4 out of 5
well
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
good service
Translated reviews
A
Rating: 4 out of 5
Fast delivery
Translated reviews
A
Rating: 4 out of 5
Fast delivery, well packed.
Translated reviews
A
Rating: 4 out of 5
satisfactory
Translated reviews
A
Rating: 3 out of 5
Hello,Once again, I am disappointed with your service. The delivery time was too long. I had to call to find out why. Your reasons were acceptable, but not the lack of communication about the delay. You know how to contact us to make offers, and I believe that notifying us of a delay in delivery is very simple.
Translated reviews
A
Rating: 4 out of 5
Good telephone reception to obtain additional information.\nFast and compliant delivery.
Translated reviews