/10
★★★★★
based on 7845 reviews published
★★★★★
based on 7845 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I am satisfied with the orders I have placed so far on your site. Fast shipping, phone calls that meet my needs. I regret one thing. It's that the fact that I only order homeopathy has never entitled me to any advantage, despite the substantial sums of my orders... Sincerely
Séverine M.
purchased on 04/03/2022
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2
/5
★★☆☆☆
Items shipped only in part, but payment taken in full. The remainder of the items are awaiting shipment at a later date neither confirmed nor specified without giving the customer the choice to cancel these items and a refund of said items. This is bizarre as it is possible in other online pharmacies.
Cecile D.
purchased on 03/01/2022
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3
/5
★★★☆☆
Delivery and product availability are good. But your website is horrible and only works properly with Microsoft browsers. You need to hire an IT specialist to make it work with Chrome and Firefox too.
Tania A.
purchased on 22/11/2021
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2
/5
★★☆☆☆
Delivery was later than promised. I booked delivery 24-48 h...but received good a week later.
Marie R.
purchased on 09/11/2021
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3
/5
★★★☆☆
Navigation on the site is slow and not easy, for example when you want to reorder based on subsequent orders you can not change the quantities you want and are forced to recommend the same quantities and can not add or redo the quantities or other items more or less on your previous order!!!!
Andre S.
purchased on 04/11/2021
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3
/5
★★★☆☆
Is okay they can focus on the order I've sent !\nThey've send different medication spasfon as I've used buy!!
Salim R.
purchased on 23/09/2021
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3
/5
★★★☆☆
I am always satisfied with products from you but this last time the delivery courier was horrible. It took me over five days to sort it out and several trips. The courier was ***.
Jennifer C.
purchased on 25/08/2021
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2
/5
★★☆☆☆
I haven't received my order.
Robert K.
purchased on 22/04/2021
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3
/5
★★★☆☆
The order went well but the medicine boxes were not sufficiently protected in the parcel and the tablets were in crumbs and dust in the tubes on arrival. I sent an email about this but never received a reply.
Marc P.
purchased on 22/02/2021
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3
/5
★★★☆☆
Navigation on the site not very practical. Very fast delivery.
Acheteur Vérifié
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3
/5
★★★☆☆
1. Large selection of homeopathy at good prices. \n2. The site is inconvenient, badly designed, so the search takes a long time. If you type VAB instead of V.A.B.you get no results. If you delete 1 letter in the word you're looking for, the whole word is deleted! When you search with the alphabet, don't expect the search engine to give you the right letter. If you're looking for the letter C, you'll go through A and B. So the search engine needs a makeover.
Acheteur Vérifié
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2
/5
★★☆☆☆
Delivery from another brand of a product *** less expensive than the one ordered and paid for. Today, I discovered that it was "sold out" on the website. The day after delivery, I had asked by e-mail for the procedure to follow for the return of the product delivered but not ordered. No reply other than a refund to my bank account of the difference between the two products! Not only was my request not processed correctly, but I had to do some research to find out why my account had been credited with *** euros... So I'll repeat my request: how can I return the replacement product and receive a full refund" for the "sold out" product.
Acheteur Vérifié
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3
/5
★★★☆☆
Site not flexible! Quite a few products missing: not offered or unavailable.
Acheteur Vérifié
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3
/5
★★★☆☆
No problem with delivery, very difficult to find products on the site this time
Acheteur Vérifié
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3
/5
★★★☆☆
On the whole, the products were well received, but I have a problem with a product that didn't satisfy me at all. fixobridge, I've sent an email and am waiting for a reply. defective product? I don't know. \On the other hand, the product is more expensive overall than other competitors.
Acheteur Vérifié
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3
/5
★★★☆☆
You've completely disregarded our comments: poor stock management, missing products. I order almost every month for 1 amount ranging from 60 to over 90 euros. A small gift, like at the very beginning, would be welcome and wouldn't cost you much!
Acheteur Vérifié
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3
/5
★★★☆☆
I was surprised not to see the product name ARTHRODRAINOL on the bottles.
Acheteur Vérifié
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3
/5
★★★☆☆
Many items that would interest me are missing. \nI'm still a very good and loyal customer (cf. My order history) but I'm very disappointed at Christmas time not to find a single little gift or note. Not even 1 mini pocket calendar like Mrs. *** used to have. \You won't be surprised if I go elsewhere soon.
Acheteur Vérifié
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2
/5
★★☆☆☆
No problems.well organized
Acheteur Vérifié
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3
/5
★★★☆☆
Hello, I find your site very complicated. To order
Acheteur Vérifié
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3
/5
★★★☆☆
Delivery too slowSite not always up to date for products on offer
Acheteur Vérifié
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2
/5
★★☆☆☆
Out of 3 pairs of compression socks ordered:\n-2 pairs are no longer sold (A phone call warned me of this and I opted for an equivalent proposal)\n-the 3rd pair ordered in "ash grey surfine"\nwas delivered in "fine black"\nIn conclusion, even if the interlocutor was nice on the phone, I find that it's "a little too much"\nCordially
Acheteur Vérifié
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3
/5
★★★☆☆
A small gift such as a calendar or samples, or 1 small gesture, would be much appreciated. I still think I'm & a good and loyal customer!
Acheteur Vérifié
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3
/5
★★★☆☆
I received an item that didn't match my order. I immediately sent an e-mail to report it, and three days later I've had no response (even a message telling me that my request would be taken into account). What's more, it was very difficult to place the order, as the site "bugged" several times.
Acheteur Vérifié
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3
/5
★★★☆☆
Hello,My order was supposed to arrive in 48 hours, but we received it 1 week later (all items were available). However, the money was debited within 48 hours.....
Acheteur Vérifié
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3
/5
★★★☆☆
Good order trackingBut high shipping costs
Acheteur Vérifié
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3
/5
★★★☆☆
The service is adequate. I would like to add an important comment: you are a pharmacist who is authorized to provide a care sheet, so why don't you issue one for compression socks on presentation of a doctor's prescription? Other sites that are not pharmacies issue care sheets on presentation of a prescription. This part needs to be improved!
Acheteur Vérifié
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3
/5
★★★☆☆
***
Acheteur Vérifié
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3
/5
★★★☆☆
Bonjour votre site et un peu compliqué pour commander ou bien c'est moi!
Acheteur Vérifié
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3
/5
★★★☆☆
There's too much time between sending the order online and receiving the product.
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