Customer reviews of Mon coin santé

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 593 published reviews

Summary of reviews

The online store Mon Coin Santé is highly praised for its efficient and prompt service, with many customers noting rapid delivery times that often exceed expectations. Orders frequently arrive in excellent condition, highlighting the care taken in packaging and handling. The ordering process is described as straightforward, with effective tracking options that keep customers informed throughout. Customer support receives accolades for being responsive and helpful, reinforcing a sense of reliability and trustworthiness in the service provided.

1 star review

Reset filters
W
William C.
Rating: 1 out of 5
following a purchase from 12/01/2025
Les chaussettes de compression semblent plus fines et moins chères, bien qu'elles soient plus chères. Vos frais de livraison ont triplé en 2 ans. Dégoûtant à tous points de vue. Saleté de salauds. The compression socks look thinner and cheaper, though they are more expensive. Your shipping rates have tripled in 2 years. Disgusting on all counts. Greedy bastards.
M
Marina L.
Rating: 1 out of 5
following a purchase from 06/11/2024
Never received my order
M
Monica S.
Rating: 1 out of 5
following a purchase from 19/12/2024
I didn’t receive the package!
F
Fozia M.
Rating: 1 out of 5
following a purchase from 23/12/2024
Very good service. I was up dated at every step. Received the delivery within given date. Thank you
R
Roland G.
Rating: 1 out of 5
following a purchase from 12/12/2024
Die komplette Abwicklung meiner Bestellung lief vollkommen problemlos ab und werde definitiv weitere Aufträge erteilen
C
Caroline P.
Rating: 1 out of 5
following a purchase from 14/12/2024
Very efficient
C
Charlotte M.
Rating: 1 out of 5
following a purchase from 22/11/2024
I still have NOT received my parcel. I ordered it 4 weeks ago.
J
Jane B.
Rating: 1 out of 5
following a purchase from 26/11/2024
All good. Quick delivery, order complete.
M
Martin C.
Rating: 1 out of 5
following a purchase from 29/10/2024
I never got them and want to cancel my order
S
Sandrine B.
Rating: 1 out of 5
following a purchase from 20/09/2024
Product shortage
Translated reviews
A
Arslan A.
Rating: 1 out of 5
following a purchase from 14/09/2024
Very Bad Services. I Ordered Two Flector Gel Tubes. But I didn’t get my order after passing two weeks. I Spent almost £24 for my order but I get it back Refund Just £7. Very Disappointed
K
Kurt Dagobert D.
Rating: 1 out of 5
following a purchase from 06/09/2024
ok
D
Daniela B.
Rating: 1 out of 5
following a purchase from 31/08/2024
I did not receive my order
Z
zaeem K.
Rating: 1 out of 5
following a purchase from 25/08/2024
Ich habe keine Produkt ehrhalten , und Sie wollen mir nicht zurück schicken . Ich empfehle nicht mehr weiter , auch in mein Tiktok Kanal
S
Svetlana M.
Rating: 1 out of 5
following a purchase from 11/08/2024
Die Lieferung mit der Firma DPD ist einfach ein Albtraum, eine Lüge dieser Firma, keine Lieferung. Das ist der einzige Grund, warum ich nichts mehr bestellen möchte.
N
NICOLA A.
Rating: 1 out of 5
following a purchase from 09/08/2024
Package has not been delivered yet
A
Ann K.
Rating: 1 out of 5
following a purchase from 30/06/2024
I have made repeated attempts to talk with customer service about their international shipping and the difficulties I'm having with DHL. No one has replied to me.
G
Gary C.
Rating: 1 out of 5
following a purchase from 20/04/2024
It is stuck in Customs for some reason. I have ordered these same items before and had no problems or told I would need to do something else to order these products.
A
Ann K.
Rating: 1 out of 5
following a purchase from 24/03/2024
I have repeatedly sent inquiries to their customer service department with no response. The shipping costs twice as much as the product. I have requested that my multiple items be combined.
R
rabah E.
Rating: 1 out of 5
following a purchase from 19/03/2024
You sent me 5 of Biogaran Conseil – Magnesium/Vitamin B6 (48mg/5mg) Film-Coated Tablets – Pack of 50 , All Expires on 10 / 24 . no good at least one or 2 years expiration date for the product not 7 months . At least communicate the problem with the customer . If I new this short expiry date I would not have ordered , I can only finish 2 or three boxes all the rest in the in the trash waist of money . Not satisfied with the product at all. On the other hand the Ibufetum – Ibuprofen (5%) Gel for Twists and Sprains – 60g Tube is super prefect expiration date 06 / 26 Five stars .
Y
Yeny G.
Rating: 1 out of 5
following a purchase from 20/02/2024
I didn't receive my order and I wrote to them to know about my order and they didn't answer
L
Lynn N.
Rating: 1 out of 5
following a purchase from 08/02/2024
Pills very effective
B
Barbara H.
Rating: 1 out of 5
following a purchase from 29/01/2024
Everything was ok, I received it rather quick
O
oksana Z.
Rating: 1 out of 5
following a purchase from 07/01/2024
The shipment has not arrived.
H
Helle A.
Rating: 1 out of 5
following a purchase from 10/01/2024
Very good service
R
Radouane B.
Rating: 1 out of 5
following a purchase from 30/12/2023
On your website it says 3 days is an estimate time to receive the product bought from you, but my products didn't even move from the 4th of January.\nI bought sneakers from Japan and they arrived before your parcel that is around 1k kilometer far from where i am from.\nThe problem i am travleing on 15th January, i don't need what i bought from you anymore if i cannot have it before that.\nVery bad experience and slow service, will never buy from you again, no thanks you
Translated reviews
P
pinna B.
Rating: 1 out of 5
following a purchase from 03/12/2023
big dhl delay of 1 week, products might not be good.\nwe have an account with dhl, delays on all shipments from early december\ni suggest to get refund by dhl when shipments are very late
Translated reviews
A
Ann K.
Rating: 1 out of 5
following a purchase from 29/11/2023
I have repeatedly asked to speak with someone from your customer service department. The medicine that I am ordering is for my child with a rare terminal illness. I'm having difficulty with DHL service which could be addressed at your end. \nJe parle français.
Translated reviews
M
Maria Teresa G.
Rating: 1 out of 5
following a purchase from 02/11/2023
BUENOS DÍAS, LLEVO AÑOS COMO CLIENTE Y NUNCA HE TENIDO PROBLEMAS CON LOS ENVIOS QUE ME HAN ENVIADOS SIEMPRE A MI DIRECCION QUE SIGUE SIENDO LA MISMA, PERO EL PEDIDO ULTIMO QUE HE HECHO TODAVIA NO LO HE RECIBIDO, POR LO QUE ESTOY DIGUSTADA CON LA GESTION. \nDetalle de todos los pasos\nFechas Pasos\nMartes, 7 de noviembre\nSu paquete no pudo ser entregado debido a un problema de dirección. Será devuelto al remitente.\nMartes, 7 de noviembre\nSu paquete se encuentra en el lugar de entrega que sirve a su dirección. Lo preparamos para la entrega.\nLunes, 6 de noviembre\nSu paquete continuará viajando a su territorio de destino.\nSábado 4 de noviembre\nSu paquete está en tránsito en nuestras plataformas logísticas.\nViernes, 3 de noviembre\nSu paquete ha sido entregado en una oficina de correos.\nViernes, 3 de noviembre\n¡Su Colissimo pronto nos será confiado! Está siendo preparado por su remitente.
Translated reviews
A
Alice D.
Rating: 1 out of 5
following a purchase from 27/10/2023
We have not yet received our package.\nAlice Dorsey
Translated reviews
A
Ali A.
Rating: 1 out of 5
following a purchase from 27/09/2023
I ordered isn't coming I asked them to they are have bad customer service they didn't like to speak with you everyone you have to be careful i send email to refund my money back they are refusing they block me as well be careful they are scam people
Translated reviews
U
Uwe S.
Rating: 1 out of 5
following a purchase from 27/08/2023
Die Lieferung wurde schnell angekündigt. Aber die Auslieferung konnte nicht ausgeführt werden, da angeblich die Adresse keine Hausnummer enthält. Ich sollte dann für die Nachlieferung *** überweisen. Wie sich herausstellte, war dies eine Finte. Man wollte nur an meine Kontodaten kommen. Als der Bote gemerkt hat, dass er nicht zum Ziel kam Wurde das Päckchen doch geliefert mit einer fadenscheinigen Entschuldigung. Denn die Adresse war korrekt und enthält auch die richtige Hausnummer. Ich frage mich nun, ob sie den richtigen Lieferanten gewählt haben in Klammern DHL?
Translated reviews
S
Sarah W.
Rating: 1 out of 5
following a purchase from 05/08/2023
Unfortunately I have not received my pursennide order order ID BUQSPSHNG. Thank you for explaining the reason for the delay. I hope the technical problem will be solved in the near future. \n***
Translated reviews
B
Babak R.
Rating: 1 out of 5
following a purchase from 29/05/2023
Hello,\nI ordered septivon, but more than half of the packages were opened and the seal was broken! Which explanation do you have? \nThank you
Translated reviews
G
Glenn B.
Rating: 1 out of 5
following a purchase from 21/05/2023
Negative - My order was modified without consulting me and I had no opportunity to cancel or amend my order before the remaining part of my order was shipped. The shipping cost to Australia with DHL for the part order was the same as the shipping cost paid when I placed my my total order and is expensive, so I was very upset about not being consulted and given an opportunity to revise my order. Moreover, the reason given for part of my order being cancelled was that I had ordered pressurised cans - this was not correct; the items I ordered were pump action sprays and not aerosols; this shows bad classification of your products and no clear warnings for items you will refuse to ship.Positive - Otherwise I found the website easy to use and the delivery was fast.
Translated reviews
P
pietro antonio N.
Rating: 1 out of 5
following a purchase from 04/05/2023
The order never arrived
Translated reviews
H
Hélène R.
Rating: 1 out of 5
following a purchase from 25/01/2023
I ordered infant milk for delivery to the USA and once I arrived in the country I was informed that delivery was forbidden in the USA. I would have liked your site to check which products are allowed to be delivered before offering them. I've had to pay for *** of deliveries for nothing.
Translated reviews
Y
Yaffit S.
Rating: 1 out of 5
following a purchase from 09/01/2023
Hi ***I purchased melatonin from you on 9/1 and the package still hasn't arrived.So in the tracking it seems that it was sent from France, but it didn't reach me and 10 days have already passed.I was promised it would arrive in 3 days.This is particularly urgent for me.
Translated reviews
E
Emily S.
Rating: 1 out of 5
following a purchase from 10/11/2022
My order was marked as delivered but was never delivered. I have contacted this company for help and/or a refund and haven't heard anything back. Very poor service!
Translated reviews
A
Anne S.
Rating: 1 out of 5
following a purchase from 26/09/2022
I ordered from the USA and my order went back to the sender. DHL didn't deliver, "my health corner" couldn't provide me with an invoice in English. I don't know why it didn't work. I hope to get a refund.
Translated reviews