★★★★★
based on 8260 reviews published
Latest negative customer reviews
You didn't deliver anything you were out of stock for lacrigel \nDo you have the lacrinorm gel I need 15 tubes \nThank you
Transport costs too high.
Too expensive
BAD
Ordering on Monday and receiving it on Saturday takes too long. There are other sites where in 48 h you have your order with follow-up of the state every 4 h, without having an excessive port (5,90€). That's neglect ***. I wouldn't recommend this site.
I have received my order, there is an error in the products delivered: the 3 bottles of 60 tablets ordered have been replaced by bottles of 60 capsules. The composition and dosage are different. So I contacted the site by e-mail. \It's been 6 full days and still no response to my request for an exchange. I have no proof to the contrary so far.
Null. your site does not work.\n0 star even if choice not proposed.. since non-existent service.
Order not collected address error
Very dissatisfied. You don't respect shipping and delivery times at all. \You have increased the order threshold for free shipping from €49 to €60!
I placed an order that was supposed to arrive within 48 hours but I haven't received anything, and this isn't the first time. A new payment system is proposed, but no information is given on how it works, what the customer has to do...
I cancelled my account with you but I see that you don't understand French. I DON'T WANT TO HAVE ANYTHING MORE TO DO WITH YOU, FORGET MY EMAIL ADDRESS OTHERWISE I'LL HAVE TO INFORM THE CNIL, IS THAT CLEAR OR NOT???
Lack of information on the site. It was not specified that homeopathy tubes are not single-dose. As a result, I ordered too many tubes. Of course, you can't return them because they're medicines. What's more, they don't reply to e-mails...
Your discount coupons don't work or are ridiculous, the loyalty points are non-existent or ridiculous. Never any small gifts like most of your competitors, even just one or 2 small samples, that's always a pleasure! ................
Does not respect deadlines, does not warn in case of supply problems and takes a long time to reimburse.
#NAME?
Out of stock and not indicated when ordering
Delays not respected order placed on the 13th here we are on the 20th still nothing ... no message of information?
Too many reminders by e-mail, I don't read them anymore, too many make me regret having used your services, you mustn't harass the consumer!!! too bad!
I placed an order on 22.01.2014, it is now January 31 and to date I have no news of my order. I can only judge the delay since I have not received my package, and the delay is far too long especially since I have received no news by mail of my order. I went several times to my account to see the progress but the order was still being prepared!
I placed an order N° ****** on your site on 12/12 to have products for the arrival of my vacations and to survive against mosquitoes!\nYou announced to me by Email :\nMode of delivery :La Poste - Free delivery charges - Colissimo against signature (48/72 h) \nSuper! Still no parcel! \nI call this incompetence.\nSo as soon as it arrives it will leave again and I ask you to reimburse me.
My order was placed on June 30th and I still haven't received anything!
As far as delivery is concerned, I'm satisfied, but what matters to me is effectiveness, and for the moment I'm just starting the treatment so I can't say anything yet about the quality and promised results of the product I've just bought...
This MAY 22, 2013, I still have not received your shipment,,,???!!!\nThank you for calling me back please.
Hello, your prices are correct, nevertheless I am still waiting for my products.\nEn effet, je suis toujours en attente de réception de mon colis avec le numéro de suivi 6H00538751481\ncommande N°300012921.!!!!!
The deliveryman doesn't even ring for delivery, leaving a delivery notice, and my post office was closed for the next day. it's annoying!!!